Rebecca Schwaller is an accomplished professional with 25 years of management experience. She has excellent leadership, organizational, customer service, and project management skills. Her experience includes roles as a Sales Support Team Leader, Regional Team Leader, and Account Executive. She holds a Bachelor's degree in Business Administration and is certified in Six Sigma Green Belt, Six Sigma Yellow Belt, and various business and technical skills.

1. Rebecca Schwaller
 920-954-7564  bschwaller@new.rr.com  911 Winona Way  Appleton, WI 54911
 JOB TIT L E 
Accomplished and results driven professional with 25 years of management experience running teams and projects within
the teams. Recognizedfor professionalism, commitment to excellence, anddemonstrated ability to communicate and work
with senior management, associates, andcustomers. Have excellentinterpersonalskills, able to collaborate effectively with
co-workers at alllevels. Self-motivatedandcan workindependently or in a team. Broad based qualifications include: Team
Leadership and Management, Customer Communication and Liaison.
AREAS OF EXPERTISE
 EXC ELLEN T STRATEG I S T - Provide solutions that boost productivity and efficiency across the organization.
Quickly identify problem areas and implement effective solutions to meet goals.
 EXC EP TI O N AL O RG AN I ZATI O N AL S KI LLS - Consistently recognized by colleagues for exceptional talents in
needs analysis and problem resolution in fast-paced environments.
 STRO N G S EN S E O F RES P O N S I BI LI TY - Solid professional standards; excellent track record of dependability.
Maintain focus on achieving results while implementing business solutions to meet a diversity of needs.
 ADMI N I S TRATI O N AN D MAN AG EMEN T - Knowledgeable of business and management principles involved in
strategic planning, resource allocation, leadership technique, and coordination of people and resources.
 CUS TO MER SERVI C E - Consistently demonstrate responsiveness, strong customer focus, and ability to build
good customer relationships.
 PRO J EC T MAN AG EMEN T – Identifies andassess opportunities, schedules the project in logicalsteps andbudgets
time required to meet deadlines. Consistently recognized for completing projects on time and within budget.
 IN N O VATI VE CREATI VI TY - Consistently employ technologicalsolutions to increase efficiency while using time
productively to track progress and meet goals.
PROFESSIONAL EXPERIENCE
Alta Resources
Neenah, WI  1996-Present
Sales Support Team Leader
 Manage client relationship establishing expectations and exceeding goals.
 Responsible for the management of the team’s hiring, personnel, evaluation assessments, quality control assessment,
and client reporting.
 Participated in development, implementation and training of Client’s Siebel Trade Fund Management system.
Key Accomplishments and Contributions:
Launched and manage a sale support program partnering with Disney Account Mangers that call on top Brick &
Mortar and internet accounts.
Implemented successful Six Sigma project that reduced cancelled deals with time savings cost of half a FTE.
Regional Team Leader 1999-2001
 Servedas a TeamLeadfor FedEx sales programmanaging 13 inside sales representative responsible for the $20 - $100
ADNR segment of the Express and Ground Business.
Key Accomplishments and Contributions:
Motivatedandcoachedteam to exceedexpectations andwin several“teamof the month” contest as wellas maximize
their incentives potential.
Account Executive 1996-1999
 Workedfor Nestle Purina selling to grocery, convenience and general merchandising wholesalers throughout the
United States.
 Handled full account management responsibilities including promotion development and execution, category
management, reclamation and deduction management, retail execution, and overall customer satisfaction.
Key Accomplishments and Contributions:
Effectively increased account responsibility from 1.2 million to over 10 million dollars within three years.

2. Toys R Us
Green Bay/Milwaukee, WI  1989-1996
Assistant Director  1993-1996
 Oversaweveryday functioning of a $15MMToys R Us store. Producedsales andbudget projections to analyze store
profitability.
 Responsible for the training, development and promotion of store managers and manager trainees.
 Collaboratedin the development, set up, opening andmaintaining of a newToys R Us store. Plannedandc oordinate
the remodeling of the Brookfield and South Milwaukee Toys R Us stores.
 Coordinatedandadministeredcustomer service training sessions for 50 employees that helped the Brookfield Toys R
Us Campbell rating in customer service increase from a 2.69 to a 2.97 average in six months.
Department Manager  1989-1993
 Responsible for the everyday running of Toys R Us store department.
 Planned and implemented sectional and seasonal store merchandising changes.
 Successfully surpassed department goals in all three-store departments.
EDUCATION
Bachelors of Business Administration with Major in Marketing/Finance: Cum Laude
University of Wisconsin  Milwaukee, WI 1988
CERTIFICATIONS and TRAININGS
Six Sigma Green Belt
Six Sigma Yellow Belt
Professional Selling Skills
Account Development Strategies
Interpersonal Managing Skills
Consultative Selling by The Baron Group
Business Writing
Intermediate Microsoft Office
Siebel
Incoming Call Center Management
COMMUNITY INVOLVEMENT
Volunteer - St. Joes Food Pantry
Big Brothers/Big Sisters