Ronnell Priebe has over 15 years of experience as an office manager and compliance specialist in the location and recovery industry. He has a strong track record of improving productivity, managing teams, and ensuring regulatory compliance. Currently, he is the Compliance Manager at T. Grant & Associates, where he implements specialized software to optimize compliance and trains recovery agents. Prior to that, he held office management positions at R&J Recovery and SPJ Skip Tracing Co., where he negotiated contracts, boosted agent performance, cut costs, and ensured adherence to all relevant laws and standards of conduct.

1. RONNELL PRIEBE
2413 Sharondell Drive 209.404.1150
Modesto, CA 95350 ronnellpriebe@yahoo.com
OFFIC E MANAG E R AND COM PLIANC E SPE C IALIS T
A top-performing office management professional credited with combining the implementation of productivity
enhancing and cost-cutting solutions with organizational expertise to deliver substantial results in uniquely
demanding business environments. Strong expertise in project development and execution, and in the effective
management and motivation of internal teams. Highly accomplished in the adherence to regulatory requirements.
AREAS OF EXPERTISE
 Productivity Improvement
 Effective Office Management
 Creative Problem Solving
 Productive Client Relations
 Team & Project Management
 Regulatory Compliance
 Cost Containment
 Contract Negotiation
 Supervision & Training
 Payroll, Billing & Collections
 Investigation & Location
 Excel, Word, PowerPoint
KEY SKILLS ASSESSMENT
TECHNICAL PROFICIENCY – Solid background and extensive experience with state-of-the-art office equipment and
systems, including specialized procedures and dedicated software for the location and recovery industry.
PRODUCTIVITY FOCUSED – A reliable and committed team player bringing well-developed communications abilities
and an in-depth understanding of business related goals to optimize strategies and drive performance.
PROFESSIONAL EXPERIENCE
T. GRANT & ASSOCIATES, STOCKTON, CA 2014 – PRESENT
COMPLIANCE MANAGER
 Successfully implement and train recovery agents in the use of specialized account management software
enabling 24/7 access to status of cases and optimizing compliance with regulations mandated by the Fair Debt
Collections Practices Act (FDCPA) and client-specific requirements.
 Effectively direct and coordinate the repossession procedures and activities of recovery agents resulting in a high
level of productivity and enhanced client satisfaction.
 Locate default customers for banks and credit unions, conduct vehicle repossessions, and perform specialty
vehicle inspections to facilitate the establishment of re-sale value.
 Promote positive client relations and retention of business by creating comprehensive reports detailing all
location and repossession activities, and documenting performance and adherence to contractual obligations.
R & J RECOVERY, MODESTO, CA 2006 –2014
OFFICE MANAGER
 Productively negotiated contracts with clients encompassing the establishment of fee schedules, required
reporting, and timing of delivery of documentation of all location and repossession activities and results.
 Ensured compliance of office and agents to all laws and standards of conduct by working closely with the Bureau
of Security & Investigative Services (BSIS) and adhering to all codes pertaining to repossession agencies.
 Boosted performance of recovery agents by establishing productivity goals, and supported the achievement of
goals by providing training, as well as individualized case and field assistance as required.
 Improved operational efficiency and cut costs by streamlining procedures, and upgrading computer hardware,
software, and field equipment.
 Efficiently administered payroll, cash disbursement, and billing and collections to enhance cash-flow.
SPJ SKIP TRACING CO., PLEASANTON, CA 1999 –2006
OFFICE MANAGER
 Effectively managed investigative activities and ensured compliance of agents and supporting clerical staff
engaged in locating debtors for banks, credit unions, as well as missing persons for individual clients.
 Actively supported business growth and profitability by pro-actively marketing services via phone, mail, and
meetings, as well as creating marketing materials to highlight company's services and features.
 Produced detailed company activity reports enabling thorough analysis of progress and success with clients.
EDUCATION
Bachelor of Science, Environmental Science, University of Phoenix
Associate of Arts, Para-Professional Education, University of Phoenix