Capal L Beasley has over 16 years of experience in management roles. She has expertise in operations, finance, budgeting, program management, staff training and development. Her experience includes spearheading acquisitions, developing marketing strategies, negotiating contracts, launching professional development programs, and mentoring employees. Currently she works as a Collections Manager overseeing financial management, receivables, and operations.

1. Capal L Beasley
1306 Summit Oaks Dr. E,
Jacksonville, FL 32221
Home: (904) 329-2851
Cell: (904) 803-6076
capalbeasley@ymail.com
Executive ProfileSummary:
High-performing Executive with 16 years of Management experience. In-depth
knowledge of operations at all levels. Demonstrated proficiency in staffing, training and
development, budgeting and program management.Experienced executive specializing in
corporate development and strategic planning.
Skill Highlights
Leadership/communication skills:
•Operations and finance expert
•Business operations organization
•Employee Scheduling
•Hard-worker
•Multi-unit Operation Management•Budget Allocation, Budget
•Training and Development
•Budget Analysis
•Analytical Skills
•Negotiation Skills
•Budget Forecasts
•Departmental Operations ManagementCore AccomplishmentsBusiness
Development:
•Spearheaded acquisition of two competitor companies.
•Established and managed partner relationships on a daily basis.
•Developed new marketing strategy which increased customer base by 23%.
Contract Negotiation:
•Signed and negotiated the contract for major clients.
Staff Development:
•Launched well-received program of professional development courses for all staff.
•Mentored and coached employees resulting in a 12% increase in productivity.
Fiscal Management:
•Managed all financial activities for program operations.
•Accountable for all P&L.
•Reduced department expenditures by 10% over a one-year period.

2. Collections Manager:
Jan 2016 to current
Stellar Recovery Services – Jacksonville, FL
• Overseen planning of all regional and national training conferences as authorized by the
Board of Directors.
• Maintained the ability to manage up effectively in engaging senior management in
corporate partnership relationships.
• Responsible for financial management and health of the organization including accurate
recording of financial transactions, collections of receivables, timely handling of account
submissions.
• Demonstrated a vivid ability to established productivity objectives and strategies, and
monitored all areas of Operations.
Market Research Manager & Collections Manager
January 2014 to January 2016
Enhanced Recovery Company – Jacksonville, FL
• Ability to effectively juggle and appropriately prioritize multiple competing priorities,
with an eye toward timely follow-up and deadlines.
• Ability to multi task and prioritize duties with multiple (or overlapping) deadlines.
• Mentored associates and other floor managers that included motivating, hiring, training,
performance management, and setting monthly surveying goals.
• Demonstrated ability to strategically maintain, innovate and manage ambitious goals
and transparencies.
Professional ExperienceCollections Manager:
November 2010 to June 2012
Zwicker & Associates P.C – Jacksonville, FL
•Ensure client criteria is adhered to, this includes but is not limited to litigation,
settlements programs, underwriting, account, client recovery goals, remittance period.
•Demonstrated ability to strategically and collaboratively plan in a changing
environment.
•Increased profits by 60% in one year through restructure of business line.
•Developed and directed strategy for launch of new product that became #1 in the market
place 11 months after launch.
President of Operations:
April 2007 to November 2010
Burnstien, Ryan & Associates – Sarasota, FL
• Supported certification and educational programs in conjunction with each association's
committees to advance the professional, technical, and managerial skills.
• Operated within the budget and program objectives developed and approved by the
Board .
• Operationalize the vision and goals of the Board of Directors.
• Assisted CEO/ President in areas of cash management, inventory, budgets, and
marketing.

3. • Formulated and interpret policies, set goals, and create ways to increase productivity.
• Increased profits by 60% in one year through restructure of business line.
• Member of Executive Management Team.
Collections Manager:
Jan 2005 to Mar 2007
Capital Recovery Services – Jacksonville, FL
• Overseen planning of all regional and national training conferences as authorized by the
Board of Directors.
• Maintained the ability to manage up effectively in engaging senior management in
corporate partnership relationships.
• Responsible for financial management and health of the organization including accurate
recording of financial transactions, collections of receivables, timely handling of account
submissions.
• Demonstrated a vivid ability to established productivity objectives and strategies, and
monitored all areas of Operations.
Manager - Escrow/ Underwriting Analyst:
October 2003 to December 2004
Washington Mutual – Jacksonville, FL
• Handled Escrow Analysis and breakdown of insurance and payments.
• Formulated and interpret policies, set goals, and create ways to increase productivity.
• Coordinated with Recovery Agents in the field to ensure that the collateral was located
and secured in a timely and effective manner.
• Strengthened company's business by leading implementation of underwriting.
Product Staff Manager:
January 2000 to January 2002
West Teleservice – Jacksonville, FL
• Initiated program that standardized employee training and led to increase in customer
satisfaction by 12%..
• Planned and oversaw all communications to the general memberships, including such
items as newsletters, ballots and company surveying.
• Proven ability to seek and obtain funding from appropriate sources to assure financial
stability.
• Developed and directed strategy for launch of new product that became #1 in the
market place 11 months after launch.
Education:
Some College