This document is a resume for Rogelio Ocampo Jr. that highlights his professional experience and qualifications. Over the past 4 years, he has worked in administrative, cashiering, supervisory, customer service and HR assistant roles in the UAE, Singapore and the Philippines. His most recent role has been as a Supervisor In-Charge at ICONIC International LLC in Dubai since 2013, where he manages teams and store operations. Prior to this, he worked as an Admin Specialist in Singapore and HR Assistant in the Philippines. Ocampo has a Bachelor's degree in Business Administration with a focus on Human Resource Development Management. He is proficient in Microsoft Office applications and has strong customer service, communication,

1. ocamporjr@gmail.com
Keys of success
 Integrity & Ethics
 Perseverance
 Communication
 Teamwork
 Recognition
 Ability to Multitask
050-7183-775
Al Qaizi Bldg. Fish Roundabout, Diera, Dubai, UAE
CAREER OBJECTIVE
For over 4 years of experience in UAE, Singapore & Philippines. Skilled in Admin, Cashier, Supervisor, Customer service
and HR Assistant. Looking for a unique opportunity to join an organization that offers long term progression and stability to a
successful candidate and new responsibilities & challenges in growth oriented progressive institution with a winning team to
significantly contribute to the overall success of the organization and a pathway to build a perfect career.
PROFESSIONAL EXPERIENCE
ICONIC International LLC (Dubai Mall)
Supervisor In-Charge- August 2013 to Present
Dubai,UAE
Tasks undertaken:
 Listening to customer requirements and presenting appropriately to make a sale.
 Greet customers entering establishments.
 Receive payment by cash, check, credit cards, vouchers or automatic debits.
 Issue receipts, refunds,credits, or change due to customers.
 Managing and motivating the team to increase sales and ensure efficiency
 Managing stocks levels and making key decisions on stock control
 Analyzing sales figures and forecasting future sales volumes to maximize the profit.
 Dealing staffing issues such as conducting appraisals performance reviews, as well as providing or organizing
training and development.
 Ensuring standards for quality, customer service and health and safety are met.
 Resolving health and safety,legal and security issues
 Responding to customer complain and comments.
 Organizing sales, promotion events
 Touring the sales floor regularly, talking to colleagues and customers, identifying or resolving urgent issues
 Maintaining awareness of market trends in retail industry and monitoring what competitors are doing,
 Dealing with sales, as and when required
 Dealing with full admin works.
Watami Food Service Singapore Pte. Ltd.
AdminSpecialist, 28 January 2012 to08 December 2012
Singapore, Singapore
Award: Most Valuable Player (MVP) for June 2012
Tasks undertaken:
 Provide general administrative and clerical support including mailing, scanning, faxing and copying to
management
 Answer all incoming calls, acquire all required information from the clients with regards to their enquiry and
transfer them to the right consultant as necessary.
 In-charge of monitoring, distributing the office and pantry supplies. Inform the office manager if there is need to
purchase further supplies.
 Maintaining calendars and daily schedules, scheduling appointments and arranging meetings.
 Organize travel schedules and book reservations.
 Compile and update employee records (hard and soft copies).
 Schedules meetings and interviews as requested by the CEO and other department heads.
 Interact professionally with all levels of staff and maintain the highest levelof confidentiality; known for tact and
diplomacy in handling sensitive issues.

2. ANACEP Enterprise
Human ResourceAssistant, 10 June 2010 to20 December 2011
Calamba City, Laguna, Philippines
Tasks undertaken:
 Capture employee data on the HR information (sign on, transition & termination)
 File HR documentation
 Schedule and book internaltraining
 Compile and place adverts for recruitment
 Prepare interview packs
 Coordinate the employee induction and orientation process.
On the Job Training:
Stotsenberg LeisurePark and Hotel Corp.
HR Assistant- Management Trainee
Clark field Angeles City, Philippines
April 19 2010 to May 20 2010
Educational Attainment:
Tertiary: Bachelor of Sciencein Business Administration
Major in Human ResourceDevelopment Management
Angeles University Foundation, Angeles City, Philippines
June 2007 toApril 2011
Personal Information:
Civil Status: Single
Age: 25
Birth Place: Magalang,Pampanga,Philippines
Nationality: Filipino
Religion: Roman Catholic
Height: 5’8
Specials and Essential SKILLS
 Proficient in MS Word, MS Excel, Microsoft Outlook, Microsoft Power Point.
 Trustworthy and can handle confidential information
 Detail-oriented and able to prioritize, can perform several tasks at once.
 Good ability to concentrate over long periods.
 Good customer service skills.
 A willingness to work flexibly.
 A fast learner, cheerfulwith positive attitude.
 Able to work under pressure.
Character reference is available uponrequest.
I hereby certify that the above information are true and correct to the best of my knowledge.
____________________________
Ocampo, Rogelio Jr.
Applicant