Margaret Katini Masaka is seeking a challenging and responsible position in an organization. She has over 3 years of work experience in sales, marketing, retail and secretarial roles. Her skills include computer literacy, POS systems, switchboard operation and she cites strengths in communication, relationship building and being a quick learner. Her previous roles include sales and marketing representative promoting an Arab trade magazine, retail sales associate and secretarial duties. She holds a diploma in business administration and enjoys listening to music, reading, movies and socializing.

1. Margaret Katini Masaka
Lakeside View Tower B, IMPZ, Dubai, UAE
Tel.:
Email:
+971 56 940 9194
katini.masaka@outlook.com
Confidential Page 1 of 3
INTRODUCTION
Objective
To work in a challenging dynamic and responsible position in an organization, company or institute
calling for total dedication, creativity and current technology that leads to achievement of goals. To be
part of a high performance team that is focused and result oriented.
Skills
 Computer literate (MS Office)
 POS equipment and applications
 Switchboard operation
Strengths
 Good communication skills
 Strong relationship building ability
 Proven retail sales results
 Quick learner
 Well organized
WORK EXPERIENCE
Sales & Marketing Representative
Saif & Jos PR & Media Services
Sheikh Zayed Road, Dubai, UAE
Nov 2014 to Oct 2015
Description of job: Promotion and advertising sales for Arab Afro Trade Magazine
Responsibilities:  Identifying suitable sales suspects
 Research to rationalize suspects in to prospects
 Convert prospects in to targets for advertising sales
 Attending conferences to promote the magazine
Retail Sales Representative
Thika Road Mall
Nairobi, Kenya
Oct 2013 to Mar 2014
Description of job: Retail sales and store keeping
Responsibilities:  Meet and greet customers & determine their needs and wants

2. Margaret Katini Masaka
Lakeside View Tower B, IMPZ, Dubai, UAE
Tel.:
Email:
+971 56 940 9194
katini.masaka@outlook.com
Confidential Page 2 of 3
 Advise clients regarding products and services for sale
 Deal with customers queries or objections
 Quote prices and discounts as well as credit terms, trade-in
allowances, warranties and delivery dates
 Collect and research information needed to identify and resolve
problematic situations
 Operate cash registers
 Set up display cases
 Place clothes on mannequins
 Maintain sales records for inventory control
Secretary
Pinnacle Group (Kenya) Ltd
Mombasa, Kenya
Oct 2011 to Sep 2013
Description of job: Secretarial and customer relations
Accomplishments:  Meeting and greeting all customers
 Initiating sales calls and making face-to-face sales appointments
 Ensuring coordination between different departments for best flow of
work
 Maintain excellent client relationship, follow up regularly on accounts
and provide feedback to principal on product performance
 Ensure that each customer receives outstanding service by providing a
customer friendly environment and maintaining solid product / service
knowledge
 Maintain an awareness of all promotions and advertisements
 Communicate customer requests to management
EDUCATION
Kenya Institute of Business Studies
Nairobi, Kenya
Mar 2013 to Nov 2014
Diploma in Business Administration with distinction
PERSONAL
Interests
 Listening to music
 Reading

3. Margaret Katini Masaka
Lakeside View Tower B, IMPZ, Dubai, UAE
Tel.:
Email:
+971 56 940 9194
katini.masaka@outlook.com
Confidential Page 3 of 3
 Watching movies
 Socializing
References
Danny Staples
Job Title: Shareholder
Company Name: Pinnacle Group (Kenya) Ltd
Telephone: +971 52 914 3992
Email Address: dstaples@pinnaclegroupea.com
Febronia Walowe Kuya
Job Title: Teacher
Company Name: Kituri High School
Telephone: +254 715 287195