This document is a curriculum vitae for M. Prakash Shivraj. It outlines his contact information, expertise in management, customer service, and sales. It details his employment history working in jewelry and fast moving consumer goods companies in Dubai and India from 1997 to the present. His roles and responsibilities included managing sales, achieving targets, customer relations, and administrative duties. His education includes a Bachelor's degree in Commerce and a diploma in Computer Studies. He is proficient in English, Hindi, Kannada, and Telugu and has expertise in Microsoft Office and Windows.

1. A
Curriculum
Vitae
M.PRAKASH
SHIVRAJ
PHONE Email
+971552949740 mpsprakash1981@gmail.com
Expertise ADDRESS
Management,Customerservice and sales. P.O Box 55939
Personal Quality
A highly motivated and goal oriented individual with more than TEN years DUBAI & INDIA
experience jewellery & fmcg sectors with the proven ability to perform under pressure in a most
challenging situation, coupled with the initiative and experience to adopt and pursue organizational
objectives.
Career Objectives
Employment History
To use my communication and negotiation skills to the benefit of both, the Company and the
Customers.
Company: Mahallati Jewellery Address:Dubai marinaMall, Dubai.
Position: Assistantmanager Period employment: 2008 – Present
Responsibilities
 Strong leadership and consensus building skills
 Able to quickly understand customer needs and to deliver timely and cost-effective solutions Identify.
 Determined to make customers happy by helping them to find the product they are looking for.
 Operating effectively in a customer facing role in any fast moving retail
 Answering telephone calls, conveying messages,and monitoring.
 Handling cash and stock of jewellery account.
 Ensuring goods are well displayed.
 Performing clerical and administrative duties to support the sales manager.
 Achieving sales targets set by the company and Sales Manager.
Company: Krishna pearls & jewellers Address:Hyderabad,A P,India.
Position: Manager Periodemployment: 2005 – 2008
Responsibilities
 Arranging products and maintained sales floor as per Company standards.
 Managing the sales process for new prospects,from initial contact through to closer.
 Dealing with customer enquiries face to face,over the phone or via email.
 Contacting prospective customers and discussing their requirements.
 Achieving all revenue targets & objectives in line with the Area Business Plan.
 Reporting business trends and area performance to the Aria Manager.
 Developing & maintaining successfulbusiness relationships with all prospects.
 Planning and organizing the day to ensure all opportunities are maximized.
Company: Malbhage Trading company Address: chandrapur,M H. India.
Position: proprietor[ F M C G ] Periodemployment: 1997 – 2005
Responsibilities..
 Developing a marketing team to implement strategy & delivering on objectives
 Implement & facilitate an effective local & national marketing strategy.
 Constantly improving business development activities.
 Manage daily activity ,Communicating new products to potential clients.
 Monitoring & reporting to senior managers on the effectiveness of strategies/campaigns.
 Experience of territorial marketing, account management and client relations and retention.
 Gathering industry data and analyzing spend patterns to highlight the potential for future growth.
 Proven ability to maximize sales opportunities by creating professional sales script and building rapport
with potential new and also existing customers.
 Willing to accept responsibility and be accountable.

2. 

Personal Data
NATIONALITY: Indian
BIRTHDAY: January, 03 rd, 1981
PLACE OF BIRTH: Bidar, Karnataka,India.
RELIGION: Hindu
CIVIL STATUS: Marriage
VISA STATUS: Employment
DRIVINGLICENCE: Manual [2015-2025]
References
References– Available upon request.
I herebydeclare that all the information furnishedabove is true to the best of my knowledge and
belief.
Key Competencies
Language Skills
Education
Graduate degree InBachelor of commerce…
Janata mahavidyalaya, Chandrapur, Maharashtra , India. – 2001 – 2003.
Diploma in ComputerStudies….
CCIT Compurtes international institute, chandrapur, Maharashtra,India.- 1999 – 2000.
Secondary High school….
Annabhau sathe College, Mukhed, Maharashtra, India. – 1996 – 1998.
 English - Expert
 Hindi - Expert
 Kannada - Expert
 Telugu - Expert
Computer Skills
Expertise knowledge of Web Research,MS Office, E-mail, and Windows OS
Accomplishments
 Assistant manager of ‘Mahallati Jewellery Marina mall branch in year 2010
 Shop Manager of Krishna pearls and Jewellers in year 2005
 Proprietor of Malbhage Trading Company Since 1997 – 2005
 Can create and deliver convincing arguments to an executive audience.
 Ability to manage multiple commercial processes.
 Ability to evaluate tasks and suggest improvements.
 Experience of closing deals with an average size of 90% on a consistent basis.
 Ability to prioritize workload; work effectively under pressure and to tight deadlines.
 Ability to present, discuss and propose at a senior level.
 Solid understanding of business concepts & dynamics for large national and international customers.
 Superior time management skills and strong attention to detail.