O2 Media uses customer data to target messaging through key customer segments defined by demographics, behavior, and location. They can deliver targeted messages to segments like 16-24 year olds, families, sports fans, or shoppers based on behaviors. Location data also allows messages to be sent to customers when they are in specific proximity like at supermarkets, entertainment venues, or on their commute. Case studies demonstrate how campaigns have used these targeting capabilities, such as promoting a film to customers in supermarkets or an app launch to football fans visiting stadiums. Partnerships also help mobilize web content and track app usage.