The document discusses various quality control and problem solving tools and techniques including:
- Approaches to problem solving like defining the problem, diagnosing causes, implementing remedies, and maintaining improvements
- Tools for analyzing problems like cause-effect diagrams, checksheets, control charts, histograms, Pareto charts, and scatter plots
- Guidelines for using these tools effectively like how to structure a team, gather and analyze data, identify root causes, and monitor ongoing performance
The overall aim is to provide an overview of a structured approach and key analytical methods for quality improvement and problem solving.
Greg has expertise for over 20 years in the areas of applied data analysis techniques, instructional design, training and development.Root Cause and Corrective Action (RCCA) Workshop
Do iT : Failure - Root Cause analysis : Classical approach by C3VIVOKiran Vairagkar
Failures are inevitable in product life cycle.Every failure has Consequences. Damage can be direct-indirect ,tangible- no tangible and even to the extent of Business Closure.
Failure analysis is must rather than just identifying & reporting.
FAILURE ANALYSIS during testing, manufacturing, and service is an essential engineering process for continual improvement in product reliability.
There are many tools but C3VIVO has come out with a structured way approach to use them methodically and enable to find root cause following steps - Do iT
Response Surface Regression - a useful tool for data mining, historical data analysis, and identifying critical factors in your process optimization efforts.
Greg has expertise for over 20 years in the areas of applied data analysis techniques, instructional design, training and development.Root Cause and Corrective Action (RCCA) Workshop
Do iT : Failure - Root Cause analysis : Classical approach by C3VIVOKiran Vairagkar
Failures are inevitable in product life cycle.Every failure has Consequences. Damage can be direct-indirect ,tangible- no tangible and even to the extent of Business Closure.
Failure analysis is must rather than just identifying & reporting.
FAILURE ANALYSIS during testing, manufacturing, and service is an essential engineering process for continual improvement in product reliability.
There are many tools but C3VIVO has come out with a structured way approach to use them methodically and enable to find root cause following steps - Do iT
Response Surface Regression - a useful tool for data mining, historical data analysis, and identifying critical factors in your process optimization efforts.
HCLT Whitepaper: Landmines of Software Testing MetricsHCL Technologies
http://www.hcltech.com/enterprise-transformation-services/overview~ More on ETS
It is not only desirable but also necessary to assess the quality of testing being delivered by a vendor. Specific to software testing, there are some discerning metrics that one an look at, however it must be kept in mind that there are multiple factors that affect these metrics which are not necessarily under the control of testing team. The SLAs for testing initiatives can, and should, only be committed after a detailed understanding of the customer’s IT organization in terms of culture and process maturity and after analyzing the various trends among these metrics. This white paper lists some of the popular testing metrics and the factors one must keep in mind while reading in to their values.
Excerpts from the Paper
The estimates and planning for testing is based on certain assumptions and available historical data. However if there are higher number of disruptions (than anticipated) to testing in terms of environment unavailability or higher number of defects being found and fixed, the quality time available for testing the system would be less and hence higher number of defects slip through the testing stage. We must ensure that the data on defects on all subsequent stages are also available and are accurate. Production defects are usually handled by a separate Production support team and testing team is at times not given much insight in to this data. Also, since multiple projects and/or Programs would be going live, one after another, there are usually challenges in identifying which defects in Production can be attributed to which Project or Program. Inaccuracies in assignment would lead to inaccurate measure of test stage effectiveness.
A good tester uses communication not only to 'let others know', but also to get the information they need. An even greater tester knows how to use communication as part of their actual testing, to focus their process and achieve better results.
In this Webinar we will go over all the advanced aspects of communication and how to leverage them as part of your testing:
- The communication process in testing - a 360 Degree view.
- How to leverage communication as an ongoing part of your process.
- Tips and tricks on how to communicate effectively with your project stakeholders.
HCLT Whitepaper: Landmines of Software Testing MetricsHCL Technologies
http://www.hcltech.com/enterprise-transformation-services/overview~ More on ETS
It is not only desirable but also necessary to assess the quality of testing being delivered by a vendor. Specific to software testing, there are some discerning metrics that one an look at, however it must be kept in mind that there are multiple factors that affect these metrics which are not necessarily under the control of testing team. The SLAs for testing initiatives can, and should, only be committed after a detailed understanding of the customer’s IT organization in terms of culture and process maturity and after analyzing the various trends among these metrics. This white paper lists some of the popular testing metrics and the factors one must keep in mind while reading in to their values.
Excerpts from the Paper
The estimates and planning for testing is based on certain assumptions and available historical data. However if there are higher number of disruptions (than anticipated) to testing in terms of environment unavailability or higher number of defects being found and fixed, the quality time available for testing the system would be less and hence higher number of defects slip through the testing stage. We must ensure that the data on defects on all subsequent stages are also available and are accurate. Production defects are usually handled by a separate Production support team and testing team is at times not given much insight in to this data. Also, since multiple projects and/or Programs would be going live, one after another, there are usually challenges in identifying which defects in Production can be attributed to which Project or Program. Inaccuracies in assignment would lead to inaccurate measure of test stage effectiveness.
A good tester uses communication not only to 'let others know', but also to get the information they need. An even greater tester knows how to use communication as part of their actual testing, to focus their process and achieve better results.
In this Webinar we will go over all the advanced aspects of communication and how to leverage them as part of your testing:
- The communication process in testing - a 360 Degree view.
- How to leverage communication as an ongoing part of your process.
- Tips and tricks on how to communicate effectively with your project stakeholders.
The presentation provide a simple and clear explanation to all aspects of ISO : 14001 Environmental Management System for a manufacturing organization with thrust for line managers.
Prism IT Solutions Pvt. Ltd. is a comprehensive ERP solutions company located in Pune & Mumbai with expertise of more than two decades in Accounting and Business Management solutions.
Mattcons Operational Excellence Model shortly (MOPEX) is the systematic management approach to achieve world-class performanceby focusing operation optimization, safety, environment, reliability and efficiency.
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Where will your Operational Excellence journeytake you?
Reduce ManufacturingCost by 20 %
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The RCCA PPT is an excellent training tool to implement into your functional group or business.
It basically forces you to peel the onion on a failure as far back until you’ve reached the root cause whereas in some cases it could be several.
It incorporates the 5 whys and the problem solving technique.
Use the Windshield, Not the Mirror Predictive Metrics that Drive Successful ...Seapine Software
Sharon Niemi, Practice Director of SQA, talks about how the right combination of predictive and reactive metrics can help you build a measurement portfolio that improves product quality and release consistency. You’ll learn how to build a measurement system that incorporates leading and lagging indicators to improve your team’s consistency in delivering quality products on time and within budget.
Operating Excellence is built on Corrective & Preventive ActionsAtanu Dhar
You see an issue and you simply set it right, but do you make the effort to find out what is the "corrective" action behind it, so that it never re-occurs?
And, do you take another extra step to come up with a "preventive" action - so that there is no other manner that issue comes up?
Guidelines to Understanding Design of Experiment and Reliability Predictionijsrd.com
This paper will focus on how to plan experiments effectively and how to analyse data correctly. Practical and correct methods for analysing data from life testing will also be provided. This paper gives an extensive overview of reliability issues, definitions and prediction methods currently used in the industry. It defines different methods and correlations between these methods in order to make reliability comparison statements from different manufacturers' in easy way that may use different prediction methods and databases for failure rates. The paper finds however such comparison very difficult and risky unless the conditions for the reliability statements are scrutinized and analysed in detail.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
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➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
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➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
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Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
Remote sensing and monitoring are changing the mining industry for the better. These are providing innovative solutions to long-standing challenges. Those related to exploration, extraction, and overall environmental management by mining technology companies Odisha. These technologies make use of satellite imaging, aerial photography and sensors to collect data that might be inaccessible or from hazardous locations. With the use of this technology, mining operations are becoming increasingly efficient. Let us gain more insight into the key aspects associated with remote sensing and monitoring when it comes to mining.
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Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
1. PROBLEM SOLVING APPROACH - Selection of Tools and Applications
2. QUALITY CONTROL AND QUALITY IMPROVEMENT Time Better Performance Zone of Quality Improvement Sporadic Spike Chronic Waste ( An opportunity for improvement ) Original Zone of Quality Control New Zone of Quality Control Worse
6. THE FOUR MAJOR PHASES OF PROBLEM SOLVING Primary Responsibility Holding the Gains Project definition and Organization Diagnostic Journey Remedial Journey Identified Root Causes Breakthrough in Cultural patterns Implemented solutions Breakthrough in Results Demonstrated control at the New level Breakthrough in Attitudes Breakthrough in Organization Mission Statement and Team Charter Breakthrough in Knowledge
12. CUSTOMER COMPLAINT ANALYSIS Customer : AUTOMOTIVE AXELS LIMITED Complaint No.: 006 / 2006-2007 Date of receipt : 02.07.2007 Complaint Ref.: E_Mail dated 02.07.2007 Type : M&M AVL Product : CROWN WHEEL Nature of Complaint : DEFECTIVE MATERIAL D1. Team / Area Team members who know the product and process related problems Team should from multi disciplinary area and appropriate size Team should have a leader D2. Problem description Problem definition should be clear and permitting its comprehension Should show the quality and magnitude. Should describe where and how occurred the problem Should describe the frequency of occurance D3. Containment action To protect the customer immediately Verify so that there it should not create new problem Products under containment action are identified Applied to similar products
13. CUSTOMER COMPLAINT ANALYSIS D4. Occur root cause Were used techniques as Brainstorming, Why-why method to identify the root cause, escape root cause, verification of fool proof arrangement by making the failure on and off. D5. Occur permanent Practicality of corrective action, cost time and resource analysis Analysis of possible risks in each analysis Compromising with the chosened action Effectiveness of corrective action D6. Implementation of corrective action Changes documented, pertinent documentation review (FMEA, Tooling drg, Conrol plan, check list, work instruction, visual aids etc..) Effectiveness verified Removal of containment action D7. Preventive action Analysis of corrective action to similar products Preventive action plan to create improvement implementation Define responsibility and time to action implementation D8. Team recognition Motivation of team members engaged with continuous improvement
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19. DIE MANAGEMENT PROCESS DIE ISSUED FOR PRODUCTION SAMPLE APPROVAL DIE CORRECTION BLANKS PRODUCED REJECTION DETAILS DIE INSPECTED ON RECEIPT DIE ANALYSIS METHODING CHECK CONDUCT DOE TO UNDERSTAND INTERECTIONS ANOVA PROBLEM IDENTIFICATION 2 stages-Dimensional& Metallurgical MACHINE CONDITIONING PROCESS CHECK MODIFY CONTROL PLAN DIE RECON- DITIONING MODIFY TRY OUT PROVE OUT INFORM T.O. YES NO MACHINE PROBLEM DIE PROBLEM REJECTIONS < 5% OK NOT OK OK NOT OK OK NOT OK REJECTIONS > 5% OK NOT OK STORED WITH GREEN TAG
28. CHECKSHEET FOR TV COMPONENT FAILURES Components Replaced by Lab Enter a mark for each component replaced. Mark like the following: I II III IIII Time period: 22.01.02 – 27.02.02 Repair Technician : BOB TV set model 1017 Integrated Circuits Capacitors II Resistors II Transformers IIII Commands CRT I IIII IIII IIII IIII IIII IIII IIII TV set model 1013 Integrated Circuits Capacitors Resistors IIII Transformers IIII Commands CRT I IIII IIII IIII IIII IIII IIII IIII IIII
33. PIE CHARTS FOR COMPARING PROPORTIONS Eastern Region Western Region
34. INCONSISTENT VERTICAL SCALES Operating Hours System not available Center A Operating Hours System not available Center B
35. STRATIFICATION Stratification : Data grouped against different potential causes to determine the significant problem. This tool is very useful when the combined Histogram or a Pareto Chart does not identify one or two significant problem. There does not appear to be a significant difference in contract change among Product divisions but appears to be a significant difference between fiscal Quarters.
36. STRATIFICATION Both the Supplier put together shows a skew ness and out of span. But stratified supplier wise , clearly shows defect is entirely contributed by Supplier B.
37. THE PAERTO DISTRIBUTION AND THE ‘AWKWARD ZONE’ Categories 1 N 0 50 100 Cumulative percent of Quality Costs Few Dollars are in Useful many categories The Awkward Zone Most Dollars are in the “Vital few” Categories
38. PARETO TABLE OF ERRORS ON ORDER FORMS Order Form Item Number of Errors Percent of total Cumulative percent of Total G 44 29 29 J 38 25 54 M 31 21 75 Q 16 11 86 B 8 5 91 D 5 3 95 C 3 2 97 A 1 0.67 98 O 1 0.67 98 R 1 0.67 99 N 1 0.67 99 L 1 0.66 100 I 0 0 100 E 0 0 100 H 0 0 100 K 0 0 100 F 0 0 100 P 0 0 100 Total 150 100 1 2 3
39. PARETO DIAGRAM OF ERRORS ON ORDER FORMS Useful Many Vital Few 86 100 50 Cumulative Percent of Total 1 2 2 3 3 0
44. HISTOGRAM Histogram : A Histogram is a Bar chart that shows the central tendency and variability of a data set. Also called as frequency distribution. It helps to understand the total variability of a process. Quickly and easily determines the underlying distribution of the process.
45. TYPICAL PATTERNS OF CORRELATION X Y X Y Strong -Negative Strong -Positive X Y X Y Weak -Positive Weak -Negative X Y X Y Complex None
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48. BOX PLOT A Box plot is sometimes called a Box and Whisker plot and used when less than 20 Data is available. It shows the changes in process measurement Over time. It is similar to the Run chart however it gives you the variability of the process. It helps to get a detailed picture of trends and variability Over time. It also recognizes change in the process. Hardness of Piston Blanks