Sachin Gupta is a result-oriented HR professional with over 8 years of experience in the BPO/KPO industry. He is currently seeking a new opportunity in HR in Delhi or NCR. He has extensive experience in talent development, onboarding, retention strategies, performance management, and learning and development. At his most recent role at Cognizant Technology Solutions, his responsibilities included assimilating new hires, associate engagement initiatives, managing rewards and recognition programs, and handling employee queries to reduce early attrition. He holds an MBA and Bachelor's degree in science and has received several awards for his work at prior roles with Computer Sciences Corporation and Vodafone.

1. SACHIN GUPTA
Mobile: +91-9873515895 E-Mail: sachin.gupta1208@yahoo.com
Human Resources
Industry Preference: KPO/BPO/IT
Location Preference: Delhi/NCR
PROFILE SUMMARY
A result orientedLearning andTalent Development professional withwell-trained 8+ years’ experience inthe field ofBPS industryandhave
gained rich experience inTalent Development andManagement, On-boarding andAssimilation, RetentionStrategies, Attritioncontrol,
Performance Consulting, LearningStrategydevelopment, designinglearning solutions, learning deliverymanagement, Consulted Talent
Development. Resource Planning, Nurturing Campus trainees, Induction, Customer Engagement andEmployee relations. An enterprisingleader
with the abilityto motivate personneltowards achieving organizational objectives andadhering to industrybest practices. S eekinga challenging
position inHumanResource to gainfurther skills and to attainthe goals of organizationaiming at mutual growth. Excellent analytical,
communicationandorganizationalskills.
EMPLOYMENT DETAILS
Since July’2013 (2 Years, 9 Months): Cognizant Technology Solutions, Noida/Gurgaon as a HR Executive.
Key Result Area
 Assimilationof new joiners from pre-joining to 6 months tenure
 Educate andassimilate successful onboardingand smooth joiningexperience for associates
 Associate Connect initiatives at various levels
 Partner withoutreach programs andcoachemployees to be associated with such initiatives
RunningRewards & recognitionprogram endto end
 Employee query/grievance handling
 Wouldrequire counseling and acclimatize associates to Cognizant culture
 Abilityto execute anddesign engagement activities suitable for the associates
 Buildingandmaintaining strong relationships withBU leaders, BU managers andassociates
 Collaboratingwith different functions like TAG, HRSS, Training, Business leaders andcorporate teams to ensure smoothassimilation
 The KRA is to reduce 0-6 months attrition
Cross functionalinteractions with different vertical leaders gaining knowledge across industry
 Creating anE-enabled, social experience. Enhancing the overall “Day1” experience throughbetter communication, induction&
waiting room ambiance, kits, welcome signage etc.
 Identifyingdifferent touch points to drive “Cognizant Culture” during the entire 0-180 day’s periodat regular intervals. Take initiatives
to ensure that Value and Culture are understoodconsistently.
 Creating frameworkfor providing “First time Resolution” for all hygiene issue. DefiningSLAs for these issues withrespective
departments andpublishing SLA compliance
 Developing technologyenabledchecklists to help newassociates navigate through the assimilation process
 Engaging andenabling content for reaching self-reliance infuture. Developing Apps for tracking completion ofassimilationactivities
 Defining processesand templatesfor effective management andsignoffs at handoffs between teams. Processimprovement by
understanding dependencies.
 Effectivelyhandled the Operationfor Disbursement (Money-Out).
 Lean Six Sigma trained.
 Loma SRI-111 certified.
Achievements:
 GEMaward consecutive 2 quarters PAN India.
 4 monthlyRNR for conducting engagement activities PAN India.

2. May’08 – July 2013(5 Years 2 Months): Computer Sciences Corporation India Pvt. Ltd. as Sr. Client Support
Specialists(SME).
Process: Insurance (Claims) – Backend Profile
Client: Swiss Re, AEGON, Wilton Re, WCT.
Achievements:
 Handledthe whole Life claimProcess.
 Accolades, Giraffe andFSS Keyto Success Award bythe General Manager of the Company.

Dec. 05 – Dec. 07(2 Years): Vodafone as Sr. Customer Care Executive.

Achievements:
Received Best Executive award for 3 consecutive quarters Across the UP East Circle.
EDUCATION

 Pursuing MBA.
 Bachelor of Science(Physics, Chemistry, Mathematics) from Lucknow University (U.P) in 2005 
 GNIIT From NIIT in 2007 
 XII from N.P.I.C, Lucknow in 2002 from U.P Board.
 X from N.P.I.C, Lucknow in 2000 from U.P Board. 

PERSONAL DETAILS
Date of Birth: 12th
August, 1985
Languages Known: English, Hindi
Address: E-415, First Floor, East Vinod Nagar, Near Super shine Chowk, Delhi
Permanent Address: SS IInd 536 Sector D1 L.D.A Colony Kanpur Road, Lucknow (UP)-226012
Passport #: H7651189
Marital Status: Unmarried
Declaration
I hereby declare that all the information given above is true, complete and correct to the best of my knowledge.
Date: __/__/____ Sachin Gupta