Tim Cassady is an experienced IT professional with over 15 years of experience in technical support roles. He has experience managing both Microsoft Active Directory and Novell environments. Currently he works as a transition engineer contracting for IBM where he performs server installations, upgrades websites, provisions virtual servers, and troubleshoots issues. He has held various IT roles such as desktop support technician, network administrator, and production control specialist throughout his career.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
"Impact of front-end architecture on development cost", Viktor TurskyiFwdays
I have heard many times that architecture is not important for the front-end. Also, many times I have seen how developers implement features on the front-end just following the standard rules for a framework and think that this is enough to successfully launch the project, and then the project fails. How to prevent this and what approach to choose? I have launched dozens of complex projects and during the talk we will analyze which approaches have worked for me and which have not.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Assuring Contact Center Experiences for Your Customers With ThousandEyes
Resume2011
1. Tim F. Cassady
9717 So. 3065 W, South Jordan, Utah 84095
Residence: (801)446-8416 Email: Tim.Cassady@comcast.net Mobile (801)554-6941
IT Specialist Desktop Technician/Contractor Network Administrator
Accomplished IT professional with over 15 years in the technical support role at an enterprise level. Experience in Novell and
Microsoft Active Directory, including User management and printer setup/support. Technology savvy self-starter, adept at
moving into a new environment and quickly adapting to new technologies fluently. Possess first-rate communications and
collaboration skills to lead and work with diverse groups effectively.
Professional Experience
Transition Engineer (contractor)
Collabera/IBM/Amex, Salt Lake City, Utah March 2010 -Present
Perform installs and support of server applications in test, development, and production environments. Work with developers
to perform upgrades and site enhancements to company's intranet websites. Provision virtual servers, setup active directory
structure and GPOs for virtual servers. Modify existing GPOs per customer requests. Access servers via remote access methods
to make changes and troubleshoot problems. Monitor event logs for errors to help identify issues and server performance.
Create and install SSL certificates on servers. Work with SAN tools and MS clustering as per customer needs.
Critical Desktop Support (contractor)
PacifiCorp Energy, Salt Lake City, Utah October 2009-March 2010
Provide technical support in an Enterprise environment including imaging, software installation & configurations, installations
of laptops, desktops, peripherals, and PDAs and Blackberries. Ensure desktop functionality in a business critical, high stress
environment.
Desktop Technician
International Business Machines, IBM May 2002 to July 2009
Provide technical support in an Enterprise environment including imaging, software installation & configurations, installations
of laptops, desktops, peripherals, and PDAs and Blackberries. Perform advanced troubleshooting techniques of hardware,
software, and LAN problems. Provide technical support for satellite offices and WAH users. Manage user accounts and
printer environments in a Microsoft ADS Enterprise environment. Responsible for receiving all new hardware, ensuring accurate
entry into the Asset Database, perform the initial image load, and manage work queues so that requests gets processed in a
timely manner. Provide a site focal point for all image testing. Manage projects of varying scopes to ensure deadlines and
customer satisfaction. Assist with the training and onboarding of new technicians and contractors. Act as team lead when site
manager was offsite.
2. Network Administrator
Williams Energy, Salt Lake City, Utah February 2006 to July 2006
Project was to replace/upgrade the access and distribution layers of the Williams Energy Network infrastructure. Responsible
for mounting and configuring all access layer switches in the data closet. Responsible for moving all office employees to a
private IP addressing scheme, setup DHCP and DNS scope for new network addresses and setting up the printer environment.
Configure TACACS security on all routers and switches on the Williams Energy network infrastructure.
Desktop Technician
American Express, Salt Lake City, Utah May 1995 to May 2002
Provide technical support in an Enterprise environment including imaging, software installation & configurations, installations
of laptops, desktops, peripherals, and PDAs and Blackberries. Perform advanced troubleshooting techniques of hardware,
software, and LAN problems. Set up and support user email solution, Lotus Notes. Provide technical support for satellite offices,
WAH users, and Sales support based in U.S. and Canada including remote assistance and depot. Manage user accounts and
printer environments in a Novell NDS Enterprise environment. Manage projects of varying scopes to ensure deadlines and
customer satisfaction. Run cabling for mainframe terminals, LAN, phone as well as perform basic telephony functions. Assist
with the training and on-boarding of new technicians and contractors. Act as team lead when site manager was offsite.
Production Control Specialist/Operator
American Express, Salt Lake City, Utah January 1991 to May 1995
Monitor the flow of jobs running on the mainframe system. Ensure that all workflow processes are running within established
parameters. Remediate jobs that Abend due to JCL or coding errors. Prioritize workflow during times of heavy system usage.
Engage system programmers when jobs fail and restart them in a timely manner once issue has been resolved. Manage
mainframe tape drives, tape library, laser printers, microfiche, and Unix image hosting system.
Education
University of Utah - 1988 to 1991, Anthropology, Currently junior status.
Salt Lake Community College – 2009 to present, Computer Science, Network Engineering.
Certifications
CCNA, A+, Network+, Novell CNE, Microsoft MCSE NT4.0 & Win2000, ITIL
