EHAB IBRAHIM ALY OUF
Egypt                                                                                 Email: oufe_g@hotmail.com
                                                                                         Mobile: +2.02-0106917403
                                                                                        Address: Maadi - Cairo


OBJECTIVE
    An HR professional with 8+ years of exceptional track record in planning and management of training, as well as
    recruitment and personnel development, seeking a challenging key managerial profile with a dynamic
    organization to utilize accrued strategic HR acumen, towards achieving organizational objectives.

KEY SKILLS
 Human Resources Management, Recruitment & Selection, Policy Formulation, Compensation/Benefits
    Man Management, Leadership & Team Building, Personnel Management, Training & Development
    Training Policy and Procedures/Budgeting, Performance Appraisal, Succession Planning
    Employee Engagement, Employee & Customer Relations & Retention, Man Power Planning
 Employee Labor & Law, Contract Negotiations, Group Dynamics, Competency Mapping, Consultancy
 Communication, Leadership, Analytical, Interpersonal, Team Building & Creative Problem Solving Skill
    Excel, Word, Powerpoint, Visio

PROFESSIONAL EXPERIENCE
Human resource Development and Process Manager, Arafa Holding, Cairo, Egypt.                                     (July 2010 –
Present)

The Company specializes in the field of garments and its main trademarks such as BMP, Hugo boss, etc. It also exports to several
countries in Europe and the Middle East.

Highlight
       Provided training to over 1000 employees including Senior Managers, Managers, Supervisors and Section Heads.

 Responsibilities as Human resource Development and Process Manager (Jul 2010 – July 2011):
       Spreading awareness of performance management practices and performance review cycle for increased productivity.
       Devised effective performance management systems by reviewing employee Key Performance Indicator (KPIs) and
        performance appraisals, analyzing learning gap of personnel and recommending training/ development programs to
        enhance the performance level of the employees.
       Identifying organizational training and development needs through job analysis, appraisal schemes and regular
        consultation with business managers.
       Designing/ developing training/ development programs based on information on effectiveness of methods such as
        classroom training, demonstrations and workshops.
       Establishing a learning culture across business units, providing support to ensure the delivery of objectives. Optimizing
        effectiveness of training with a minimum expenditure of time, money and personnel, and ensuring alignment with
        company goals/ policies.
       Ensuring high productivity of employees through implementation of suggestions received through employee satisfaction
        surveys, grievance redressal etc.
       Facilitating manpower planning through job, task, individual, salary and incentive analysis. Creating and updating
        organizational structure and position profiles for clarity on role and reporting relationships.
       Compiling management information reports as well as other key data such as TNA (Training needs analysis), KRA (Key
        result area) reports and acquisition and retention data to improve decision making.

Human Resource Business Partner, Alkan Holding, Cairo, Egypt.                                                (June 2007 - June
2010)

 Responsibilities as Human Resource Business Partner (Jun 2007 to Jun 2010):
       Analyzed business requirements and provided inputs for developing functional strategy with respect to talent
        acquisition, development and retention.
       Developed process of screening, filtering, short listing and hiring candidates to determine potential fit for vacancies.
        Managed all facets of selection process to include referencing, background checks and compensation recommendations.

                                                                                                                           1
EHAB IBRAHIM ALY OUF
Egypt                                                                                  Email: oufe_g@hotmail.com
                                                                                          Mobile: +2.02-0106917403
                                                                                         Address: Maadi - Cairo

       Coordinated/evaluated with managers to monitor effectiveness of recruiting plans and implement suggestions.
        Compiled various reports such as interview report, turnover report, vacancies report etc.
       Identified organizational training and development needs through job analysis, appraisal schemes and regular
        consultation with business managers. Created and implemented training policy, training manuals and evaluation as well
        as employee orientation manual.
       Managing and driving counseling, goal setting, performance feedback and career planning. Providing strategic/ technical
        advice on a wide range of HR practices for effective implementation.
       Disseminated information on Performance management practices and performance review cycle. Performed all HR
        activities through Oracle modules application system.
       Ensured compliance with Egyptian law by aligning all activities with the personnel department. Updated line managers
        with changes in Employment law.

 Recruitment and Training Manager, Hotel Dynamics Group, Cairo, Egypt                             (February 2003 - May 2007)

 Highlight
       Delivered over 200 training sessions, each of a week’s duration.

 Key Responsibilities
       Evaluated comprehensive training requirements of the hotel and designed modules targeting cross section of employee
        hierarchy, addressed primary requirements of qualitative up gradation, initiation and cross disciplinary training.
       Created, designed and established syllabi structures and a definite roadmap aligned with HR competency model,
        implemented appropriate delivery strategies and measured training impact in terms of increased competencies.
       Additionally, handled administrative work, reservations, customer issues as well as continuing education, training, and
        certification of new and experienced employees.
       Analyzed interview assessment tests, hiring forms and made changes where required. Developed testing tools for
        recruitment.

PREVIOUS PROFESSIONAL EXPERIENCE
Apr 1998 - Jan 2003, Customer Service Officer/Training, Citibank.

 Responsibilities
       Organized training to different employees and conceptualized strategies to optimize call center operations in
        coordination with clients, supervisors, and call center employees.
       Resolved customer complaints efficiently by performing required action and attending to difficult customers while
        ensuring adherence to all quality standards.
       Monitored adherence to customer policies, standards, and procedures while ensuring high degree of customer
        satisfaction.

EDUCATION
     Arab Academy for Money & Banks, Amman, Jordan
        Master of Business Administration Degree (February 2010)

     IAA (International Advertising Association), Cairo, Egypt
         IAA Diploma - Certification in Marketing Communication (April 2002)

     Cairo University, Cairo, Egypt
        Bachelor's degree in Accounting (June 1997)

    Certifications and Awards
         Job Analysis and Evaluation Course (October 2011), Hay Group.
         Training needs assessment Course, American Chamber
         Performance appraisal Course, American Chamber
         Compensation and benefits Course, American Chamber
         Certificate of Appreciation in winning the Egypt Competition for training all staff in Conrad Hotel.

                                                                                                                         2
EHAB IBRAHIM ALY OUF
Egypt                                                       Email: oufe_g@hotmail.com
                                                               Mobile: +2.02-0106917403
                                                              Address: Maadi - Cairo

           Certified “Export Training in the FTTC”.
           Completed the ISO 9001-2000 Training program.

PERSONAL DETAILS
       Date of Birth: 14 September 1975
       Gender: Male
       Nationality: Egypt
       Marital Status: Married
       Number of Dependants: 1
       Languages Known – English & Arabic




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Resume updated

  • 1.
    EHAB IBRAHIM ALYOUF Egypt Email: oufe_g@hotmail.com Mobile: +2.02-0106917403 Address: Maadi - Cairo OBJECTIVE An HR professional with 8+ years of exceptional track record in planning and management of training, as well as recruitment and personnel development, seeking a challenging key managerial profile with a dynamic organization to utilize accrued strategic HR acumen, towards achieving organizational objectives. KEY SKILLS  Human Resources Management, Recruitment & Selection, Policy Formulation, Compensation/Benefits  Man Management, Leadership & Team Building, Personnel Management, Training & Development  Training Policy and Procedures/Budgeting, Performance Appraisal, Succession Planning  Employee Engagement, Employee & Customer Relations & Retention, Man Power Planning  Employee Labor & Law, Contract Negotiations, Group Dynamics, Competency Mapping, Consultancy  Communication, Leadership, Analytical, Interpersonal, Team Building & Creative Problem Solving Skill  Excel, Word, Powerpoint, Visio PROFESSIONAL EXPERIENCE Human resource Development and Process Manager, Arafa Holding, Cairo, Egypt. (July 2010 – Present) The Company specializes in the field of garments and its main trademarks such as BMP, Hugo boss, etc. It also exports to several countries in Europe and the Middle East. Highlight  Provided training to over 1000 employees including Senior Managers, Managers, Supervisors and Section Heads. Responsibilities as Human resource Development and Process Manager (Jul 2010 – July 2011):  Spreading awareness of performance management practices and performance review cycle for increased productivity.  Devised effective performance management systems by reviewing employee Key Performance Indicator (KPIs) and performance appraisals, analyzing learning gap of personnel and recommending training/ development programs to enhance the performance level of the employees.  Identifying organizational training and development needs through job analysis, appraisal schemes and regular consultation with business managers.  Designing/ developing training/ development programs based on information on effectiveness of methods such as classroom training, demonstrations and workshops.  Establishing a learning culture across business units, providing support to ensure the delivery of objectives. Optimizing effectiveness of training with a minimum expenditure of time, money and personnel, and ensuring alignment with company goals/ policies.  Ensuring high productivity of employees through implementation of suggestions received through employee satisfaction surveys, grievance redressal etc.  Facilitating manpower planning through job, task, individual, salary and incentive analysis. Creating and updating organizational structure and position profiles for clarity on role and reporting relationships.  Compiling management information reports as well as other key data such as TNA (Training needs analysis), KRA (Key result area) reports and acquisition and retention data to improve decision making. Human Resource Business Partner, Alkan Holding, Cairo, Egypt. (June 2007 - June 2010) Responsibilities as Human Resource Business Partner (Jun 2007 to Jun 2010):  Analyzed business requirements and provided inputs for developing functional strategy with respect to talent acquisition, development and retention.  Developed process of screening, filtering, short listing and hiring candidates to determine potential fit for vacancies. Managed all facets of selection process to include referencing, background checks and compensation recommendations. 1
  • 2.
    EHAB IBRAHIM ALYOUF Egypt Email: oufe_g@hotmail.com Mobile: +2.02-0106917403 Address: Maadi - Cairo  Coordinated/evaluated with managers to monitor effectiveness of recruiting plans and implement suggestions. Compiled various reports such as interview report, turnover report, vacancies report etc.  Identified organizational training and development needs through job analysis, appraisal schemes and regular consultation with business managers. Created and implemented training policy, training manuals and evaluation as well as employee orientation manual.  Managing and driving counseling, goal setting, performance feedback and career planning. Providing strategic/ technical advice on a wide range of HR practices for effective implementation.  Disseminated information on Performance management practices and performance review cycle. Performed all HR activities through Oracle modules application system.  Ensured compliance with Egyptian law by aligning all activities with the personnel department. Updated line managers with changes in Employment law. Recruitment and Training Manager, Hotel Dynamics Group, Cairo, Egypt (February 2003 - May 2007) Highlight  Delivered over 200 training sessions, each of a week’s duration. Key Responsibilities  Evaluated comprehensive training requirements of the hotel and designed modules targeting cross section of employee hierarchy, addressed primary requirements of qualitative up gradation, initiation and cross disciplinary training.  Created, designed and established syllabi structures and a definite roadmap aligned with HR competency model, implemented appropriate delivery strategies and measured training impact in terms of increased competencies.  Additionally, handled administrative work, reservations, customer issues as well as continuing education, training, and certification of new and experienced employees.  Analyzed interview assessment tests, hiring forms and made changes where required. Developed testing tools for recruitment. PREVIOUS PROFESSIONAL EXPERIENCE Apr 1998 - Jan 2003, Customer Service Officer/Training, Citibank. Responsibilities  Organized training to different employees and conceptualized strategies to optimize call center operations in coordination with clients, supervisors, and call center employees.  Resolved customer complaints efficiently by performing required action and attending to difficult customers while ensuring adherence to all quality standards.  Monitored adherence to customer policies, standards, and procedures while ensuring high degree of customer satisfaction. EDUCATION  Arab Academy for Money & Banks, Amman, Jordan Master of Business Administration Degree (February 2010)  IAA (International Advertising Association), Cairo, Egypt IAA Diploma - Certification in Marketing Communication (April 2002)  Cairo University, Cairo, Egypt Bachelor's degree in Accounting (June 1997) Certifications and Awards  Job Analysis and Evaluation Course (October 2011), Hay Group.  Training needs assessment Course, American Chamber  Performance appraisal Course, American Chamber  Compensation and benefits Course, American Chamber  Certificate of Appreciation in winning the Egypt Competition for training all staff in Conrad Hotel. 2
  • 3.
    EHAB IBRAHIM ALYOUF Egypt Email: oufe_g@hotmail.com Mobile: +2.02-0106917403 Address: Maadi - Cairo  Certified “Export Training in the FTTC”.  Completed the ISO 9001-2000 Training program. PERSONAL DETAILS  Date of Birth: 14 September 1975  Gender: Male  Nationality: Egypt  Marital Status: Married  Number of Dependants: 1  Languages Known – English & Arabic 3