1. Cheri W Brown
3428 Indiana Ave N Robbinsdale MN 55422,
763-458-9872 email: cheriwb@gmail.com
PROFESSIONAL PROFILE
Experienced results-driven Project Coordinator/Project Manager with demonstrated skills in leading large complex projects
across global project teams. Proven experience in implementation of complex technology systems, collaborating with internal
cross functional teams and external business partners, and leadership of transformation projects. Known as a detail-oriented
project manager with strong ability to deliver cost efficiencies and cost savings by streamlining operational processes. Core
strengths in:
Complex Project Management Business Analytics Problem Solving
Change Management PMBOK Methodology Conflict Resolution
Matrix Environments Process Improvement Team Collaboration
Management Training Risk Management
TECHNICAL SKILLS
Microsoft Project Microsoft PowerPoint Microsoft Word
Oracle 11i/ERP Microsoft Excel Microsoft Access
CAREER HISTORY
ACS Group June 2014 - Current
Project Coordinator Thermo King
 Collaborate with International Project Managers on the migration of software for major IT software platforms
 Manage Daily status calls and provide senior management with status risks and issues
 Develop and maintain project reporting status to ensure projects were on timelines established and within budget
 Provide Senior Management with daily updates on project status, issues and risks
 Develop and maintain escalation process for project elements
Collabra
Project Coordinator Wells Fargo January 2014 – April 2014
 Collaborate with Project Managers on the migration of software for major IT platforms
 Manage Daily status calls and provide senior management with status
 Provide on board training to new team members
 Assist Senior Management with PMP process flow
 Provide Senior Management with daily updates on project status, issues and risks
Red Sky
Project Coordinator United Health Care March 2013 – November 2014
 Collaborate with Project Managers on the migration of software for major IT platforms
 Collaborate with IT and QA teams to address software migrations issues and escalate as appropriate
 Manage Daily status calls and provide senior management with status
 Provide on board training to new team members
 Provide Senior Management with daily updates on project status, issues and risks
Insight Global
Project Coordinator Digital River December 2012 – March 201
 Collaborate with Project Managers on the migration of software for major client
 Collaborate with IT and QA teams to insure software was installed sufficiently, on time and within budget for global
clients.
 Provide Senior Management with daily updates on project status, issues and risks

2. Cheri W. Brown Page 2
Next Gen Contracting
Project Coordinator/Overland Contracting June 2012 – August 2012
 Collaborated with engineers and software installation teams to insure international software upgrades were within
budget and on schedule.
 Provided Senior Management with weekly update reports on project state, issues, risks and budget status along with
schedule changes
CDI Corporation January 2012- March 2012
Project Coordinator/Wells Fargo/Wholesale Infrastructure
 Lead updating of SharePoint interactive sites including daily updates of international site integration status giving
management daily status of the project.
 Collaborated with engineers and software installation teams to insure international software upgrades were within
budget and on schedule.
 Provided Senior Management with weekly update reports on project state, issues, risks and budget status along with
schedule changes.
 Maintained SharePoint sites to insure that all project documentation and status approvals were available to team
members and Senior Management.
CDI Corporation May 2010 – July 2011
Project Coordinator/Wells Fargo/Infrastructure Strategy
 Lead updating of Share Point interactive sites including daily updates of site integration status giving Management
daily status of the project
 Collaborated with Project Manager on Network Software Integration for 8 major Data Centers within Wells Fargo and
Wachovia networks.
 Collaborated with Project Manager on Network Software and Hardware Integration for 12,000 bank locations within
the Wells Fargo and Wachovia networks.
 Collaborated with Engineers and Installation teams to insure installations remained within budget and on schedule.
 Provided Senior Management with weekly update reports on project status, issues, and risks along with schedule
changes.
 Maintained SharePoint monthly status reports enabling staff and Senior Management with real time installation status
and risk assessment
Carlson Marketing Worldwide, Plymouth, MN December 2003- December 2008
Project Coordinator/Project Manager 2005-2008
Provided leadership for a team to deliver a 2.5 million dollar direct mail marketing program.
 Managed direct mail marketing program from project initiation to post implementation for major client resulting
delivery of 6 million direct consumer mailings for 2600 client locations.
 Facilitated meetings with matrix teams and client to refine Statement of Work and develop requirements.
 Provided Senior Management and client stakeholders with weekly comprehensive project status, risk analysis and
budget updates.
 Collaborate with Project Team, Senior Management and Client to develop and manage website order process for all
consumer mailings.
 Facilitated team meetings with matrix teams and external vendors to resolve client issues and ensure project remained
within budget and on schedule.
 Worked closely with matrix teams, external vendors and Senior Management in decision making within the scope and
change management process.
 Collaborated with Project Team, Client and Senior Management to document lessons learned and implement process
efficiencies resulting in a 10% cost saving to the client.
 Collaborated with internal Project teams in the development of training documentation on Oracle 11i/ERP system
conversion.

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Project/Business Analyst 2004-2005
Led the development of and implementation of statically web based financial reports for major clients.
 Using Six Sigma methodology analyzed existing reporting processes and then recommending and implementing
process improvements to web based reports.
 Using Microsoft tools, proactively created and led the development of monthly web based financial reports for major
clients resulting in 20% internal cost savings and reducing client delivery by 10 business days.
 Led implementation of major client transition to new IT tracking platform resulting in a 25% cost savings.
 Served as single point of contact for all escalated client service issues and insure resolution within 48 hours of receipt.
 Developed and delivered training on customer service process allowing flawless transition of customer service duties to
on line customer service team.
 Developed and maintained web based reporting documentation allowing both Client and Senior Management with real
time sales results.
Program Coordinator 2003-2004
 Managed multi-level matrix team for a major client direct mail marketing program resulting delivery of 4.1 million
mailings for 2000 consumer locations.
 Served as single point of contact for resolution of all client service escalated issues.
 Successfully developed and documented client order and delivery processes.
 Collaborated with internal and external team members to successfully implement order management system and tools
enabling collaboration of internal teams and third party vendors.
 Responsible for delivering weekly project status to executives and client stakeholders.
 Provided leadership for order entry team to develop process improvements resulting in 10% reduction in order
processing time.
 Successfully documented current order entry process, provided process improvement recommendations for top 25
clients resulting in $100K in cost savings.
Akzo Nobel, Golden Valley, MN Nov 2002- June 2003
Independent Consultant/Business Analyst
 Collaborated with internal team members to document and implement process improvements.
NORTEL NETWORKS, Raleigh, NC Sept 1993- Sept 2002
Senior Project Coordinator 1995-2002
Responsible for customer relationship, managing the installation team and project delivery.
 Managed global teams responsible for the delivery, installation and invoicing of strategic internet technology hardware
and software systems which generated $8 billion in incremental revenue. Customers included global
telecommunication clients in Europe, Australia and China as well as domestic independent internet service providers.
 Developed and delivered classroom and interactive database training to eleven domestic and international sales regions
resulting in 80% reduction in order to delivery cycle time and cost savings of $200K.
 Directed the development of the global return process for defective hardware resulting in 24-hour replacement of all
non-functioning hardware received at customer locations.
 Managed internal resources and external business partners across multiple business lines for all domestic customers to
ensure optimal customer satisfaction.
 Collaborated with matrix team members to successfully integrate Nortel’s business process with acquired third party
business vendor.
 Managed project profitability and strategic business partner relationships resulting in 100% client satisfaction upon
project completion while meeting internal budget requirements.
 Provided support to internal system integration and testing teams with strict delivery timelines resulting in customer
satisfaction targets being exceeded.
Project Coordinator 1993–1995
Provided leadership to team to migrate custom database application development.
 Managed the consolidation of three separate business databases resulting in $1 million cost savings for my business
unit.
 Exceeded budget and expense targets for delivery and installation of hardware to assigned accounts resulting in $5.5
million dollars in incremental revenue for business units.

4. Cheri W. Brown Page 4
EDUCATION
2002: Master of Project Management
University of St Thomas, Minneapolis, MN
2000: MBA Information Systems & Technology Project Management
Villanova University, Phoenix, AZ
1994: Bachelors of Science Business Administration (BSBA),Cum Laude
Cardinal Stritch University, Milwaukee, WI