Kathy White is seeking a position that offers growth and advancement. She has 20 years of experience in sales, marketing, operations management, customer service, and administrative roles. Her background includes positions as Vice President of Operations, Travel Consultant, Project Coordinator, and business owner. She is proficient in Quickbooks, Microsoft Office, and the Amadeus booking system.

1. 8787 Sienna Springs Blvd
#1415
Missouri City , TX 77459
Phone (979) 417-9509 (Cell)
E-mail: katwhite0112@gmail.com
Kathy White
Objective
To gain employment in a challenging and rewarding position with a growth oriented company that offers a chance for
advancement.
Summary of Qualifications
Proficient Quickbooks, Microsoft Office Suite, Word, Excel, Power Point, Outlook, and Amadeus. Experience in Industrial and
Commercial Sales and Marketing, Management and Team Building, Project Coordinating, Facility Maintenance, Purchasing,
Accounts Payable & Receivable, Inventory Management, Shipping & Receiving, Customer Service Relations, Public Speaking &
Advanced Communications skills, Event Planning & Coordinating, Making & Coordinating Travel arrangements, Strong
Relationship building skills, Problem Solving skills, Quick learner, Creative and energetic approach to work, Ability to multitask
and prioritize, Professional demeanor and ability to work with different personalities.
Job Experience
June 2015 – Present Consolidated Services of North America Houston, TX
Consolidated Services of North America is a self-performing, retail facility maintenance company servicing the state of
Texas. CSNA provides services in HVAC, Electrical, Plumbing and General Maintenance.
Vice President of Operations-
 Manage and oversee a team of 7 Project Coordinators, 10 Office Personnel and 40 + Service
Technicians state wide.
 Coordinate and oversee as many as 150 projects/work orders at a time in a fast paced environment.
 Responsible for closing as many as 200 work orders per week.
 Meeting with Clients to negotiate contracts for facility maintenance.
 Contacting and setting up meetings with new clients to obtain new business.
 Worked with Clients at the Corporate level at stores such as Fed Ex, Dollar Tree, Family Dollar, GNC, T-Mobile,
AT&T, Check n Go, Walmart, Auto Zone, Amazon, New York & Co.
 Maintaining Profit and Loss report and reporting findings to President of Company.
 Monitor all Project Coordinator’s work orders and oversee profit and loss of each job.
 Handles Special Projects for Clients such as total remodels of stores at multiple locations across the state. Study
scope of work and prepare bids for these Special Projects.
 Troubleshoot any problems that arise with a work order and take care of the problem to a successful conclusion.
 Since joining CSNA and under my tenure as VP of Operations, we have seen a 300% growth in workforce, a 210%
increase in work orders received and completed and a 450% increase in total revenue.
 Attended Leadership Training
 Planned and maintained a booth at PRSM National Trade Show.
November 2014 – June 2015 Vacations To Go Houston, TX
Travel Consultant –Master Cruise Counselor
 Work in Cruise Division selling & coordinating Cruise Vacations through telephone sales.
 Identifying potential customers, determine their needs and marketing a product that fits those needs.
 Maintaining contact with customer and handling all issues that arise from point of sale until vacation.
 Experience working with International Customers and coordinating Global Travel.
 Consulting on obtaining Passports and Visas
 Using GDS Systems Amadeus, Polar, Cruising Power, & Centrav to make airline, hotel and cruise arrangements.
 Contacting previous customers and making new sales proposals.
 Maintained over 95% Customer service rating and met sales goals every month.

2. May 2012 – November 2014 SWS Construction Services Freeport, TX
SWS Construction Services & Salt Water Salvage Marine Construction provides industrial and commercial construct ion,
fabrication, repair, commercial diving and marine salvage, to privately owned Companies, Port Freeport, Port of Galveston,
Port of Houston, Government entities, etc.
Senior Administrative Assistant/ Project Coordinator–
 Meeting & communicating with company personnel to determine need for services & setting up services.
 Negotiating prices for services, Purchasing / Ordering materials for jobs
 Commercial & Industrial Sales
 Scheduling / Planning jobs, handling job assignments for employees, monitoring job progress and reporting back to
Employer
 Preparing job bids and quotes and attending pre bid meetings
 Meeting with potential Customers/Customer Relations
 Managing day to day operations of the office
 Accounts payable, receivable & Payroll
 Handled all HR responsibilities including hiring, working with Texas Workforce Commission, Employee taxes and
withholding, Child support withholding, Insurance
 Attended & Worked Trade Shows and Conventions
 Handling Marketing & Advertising for Company, Preparing Power Point presentations
 Preparing & handling all outside and employee communications both written & orally.
Jan. 2012 – May 2012 - Did not work in order to care for an ailing parent.
2007 - Dec. 2011 Top Hats & Tails Lake Jackson, TX
Top Hats & Tails was a Formal Wear store that provided retail formal wear sales to the community & wholesale formal wear
sales to local school districts & companies.
Owner / Manager
 Retail Customer Service & Sales
 Outside sales
 Purchasing - Attended Dallas & Atlanta Apparel Mart to Purchase Formal Wear & all accessories.
 Managed the day to day operations of store, Accounts payable & receivable, reconciled bank statements using Microsoft Office.
 Handled preparing & paying monthly State sales tax, Federal employment tax & year end Federal Income tax.
 Ordered and managed inventory using Microsoft Excel
 Handled Shipping & Receiving of Inventory
 Set up & Managed Website
 Handled Marketing & Advertising for Store
 Coordinated Style Shows, Trade Shows & Community Open House Events.
 Handled Public Speaking Engagements & Presentations.
 Managed employees and work schedules
 Worked with wholesale customers on larger orders using Excel to keep track of orders
 Made presentations to local School Districts for job providing formal Wear Attire to school Fine Arts Programs
 Forced to close store to take care of ailing parent
2002 – 2007 Events Formal Wear Lake Jackson, TX
Formal Wear Consultant
 Retail Customer Service & Sales
 Measured for Formal Wear, Placed orders and kept track of pending orders
 Coordinated Style Shows, Trunk Shows and Community Open House Events.
 Handled Public Speaking Engagements & Presentations
 Purchasing - Went to Dallas & Atlanta Apparel Market & purchased all Formal and Accessories.

3. 1998 – 2011 Elite Image Consulting Lake Jackson, TX
Owner / Consultant
 Taught Personal Interview skills
 Taught Written Communication skills
 Taught Resume Building
 Taught Public Speaking skills
 Taught Etiquette Classes
 Wardrobe Consulting
 Coordinated and Directed Style shows
Volunteer Experience
1994 – 2011 City of Lake Jackson Lake Jackson, TX
Pageant Director / Producer – Lake Jackson Festival of Lights Pageant
 Directed and Produced a Local Pageant with a $20,000 budget
 Marketed & Advertised for Pageant
 Produced a $6000 Pageant Magazine
 Handled all Public Speaking Engagements and Presentations
 Handled making arrangements for hotels/dinners for out of town guests.
 Coordinated and directed numerous runway style shows, dinners, luncheons, talent shows, and special events.
 Began The Natalie Woolsey Memorial Toy Drive for Children in Protective Custody in conjunction with the Lake Jackson
Festival of Lights Pageant.
Education
Feburary 2016 Facility Source Leadership Training Phoenix, AZ
Psychology Major/ Communications Minor - Working to complete degree
1986 - 1988 University of Houston Houston, TX
Psychology Major / Communications Minor
1983 – 1986 Stephen F Austin State Univ. Nacogdoches, TX
Psychology Major / Communications Minor
1982 – 1983 Brazosport College Clute, TX
General Studies
1979 - 1983 Brazoswood High School Clute, TX
General Studies
References
John Haynes, Pastor (979) 235-9495
Stacie Biar, Friend (979) 417-1634
Roger Lackey, Former Employer (979) 299-5853
Other Trade References available upon request