1. Mia – Shay Annibale
Palm Harbor (Tampa - St Petersburg), FL, Cell: 727.430.4149 Email: miaannibale@mail.usf.edu
Customer service career opportunity allowing me to utilize the skills and practical knowledge acquired through my
educationandworkexperiences.Highlymotivatedindividual,focused on exceeding expectations working individually
and withinateamorientedenvironment.Seeking the opportunity to apply my interpersonal skills, desire to excel and
strongwork ethicsbecoming animmediate contributortoachievingshortandlong term company goals and objectives.
Superiorcommutatorseasonedat interfacing with customers and all levels of management to cultivate and complete
project objectives, constraints and delivery.
Leadership Team Building Customer Service
Communications Time Management Sales
Promotional Strategies Public Speaking Multi-Tasking Microsoft Office
EXPERIENCE
Marketing ConsultantFloater (November2015- Current)
PostcardMania/ Clearwater,FL
Strategicbusinessconsultantforagrowingnumberof small businesses,providingdirectionto owners/operatorson
howto ignite salesgrowth andcustomer/patientbase.Propose andexecutestrategicplanstoincrease revenuewith
emphasisongrassrootsmarketingandmerchandisingtacticsusing directmail marketing, social media,website,email,
and eventstoinfluence B2Band consumerbuyingbehaviors.
Marketing ConsultantAssistant (November3rd
- November14th
2015)
PostcardMania/ ClearwaterFL
Demonstratedcapacitytoprovide comprehensive supportforsenior-level staff,includingmanagingandcoordinating
projectsandprocessesinsupportof effectivebusinessoperations,proventrackrecordof accuratelymaintaining
detailedrecords,generating reports, andmultitaskingwithinfast-pacedatmospheres,adeptatmanagingand
streamliningadministrative processestoreduce errors,improveaccuracyand efficiency,andachieveorganizational
objectives,outstandinginterpersonal,customerservice,leadership,andorganizational skills;thrive withindetail-
oriented,deadline-drivenenvironments,proficientinMicrosoftOffice Suite(Word,Excel,Outlook,PowerPoint)
Server/Bartender(February2012 – January2016)
Carrabba’sItalianGrill /Palm Harbor FL
Executing sales and promotion techniques, teamwork, time management, able to prioritize and execute multiple
directives, providing excellent customer service, building an independent and regular customer base, ensure guest
satisfaction in all aspects of their experience.
Server(February2012 – January2016)
Carrabba’sItalianGrill /Palm Harbor FL
Executing sales and promotion techniques, teamwork, time management, able to prioritize and execute multiple
directives, providing excellent customer service, building an independent and regular customer base, ensure guest
satisfaction in all aspects of their experience.
Car Side Service (February2012 – January 2016)
Carrabba’sItalianGrill /Palm Harbor FL
Ensuredconvenientandtimelyexecutionof togosales.
Hostess(January2012- June 2012)
Flamestone Grill /Oldsmar,FL

2. Greetguestsand patronspersonallyandonthe telephone,offerappropriateseatingarrangements,presentmenusand
take orders,ensure the quantityof menusissufficienttocater to the numberof guests,setupdiningroomsandmake
reservationarrangements, maintaincleanandorganizedtablesandworkarea, assistroomservice whenandasneeded,
manage eventrelatedworkincludingsettinguptablesandmaintainingbothexteriorandinteriorof the restaurant.
Hostess/ Server(January2012- August2012)
Sonny’sBBQ/PalmHarbor, FL
Executing sales and promotion techniques, teamwork, time management, able to prioritize and execute multiple
directives, providing excellent customer service, building an independent and regular customer base, ensure guest
satisfaction in all aspects of their experience.
Suncoast Primate Sanctuary / Volunteer(January2015 – Current)
SuncoastPrimate SanctuaryPalmHarbor FL 34683)
General caretaking of small primates including, but not limited to feeding, cleaning enrichment i tems, cleaning of
enclosures, food preparation, assisting in medical procedures, developing new enrichment procedures, observing
behaviors, documenting behaviors, educating the public on the primates.
ClearwaterMarine Aquarium / Volunteer(June 2011 – August2014)
ClearwaterMarine AquariumClearwaterFL33767)
Sea turtle care and feeding, food preparation, cleaning tanks and enclosures, feeding stingrays, giving educational
speeches on different species and mating patterns, educating the public on various wildlife in the area, observing
behaviors of marine mammals, creating new enrichment ideas for marine mammals, working with trainers to ensure
propernutritionwasprovidedfor every animal on site, provided assistance to superiors in medical procedures on sea
turtles.
EDUCATION
University of South Florida, St. Petersburg / Bachelor of Arts and Sciences (Summer 2016)