Kimberly Levens is a student at Texas A&M University anticipated to graduate in May 2016 with a B.B.A. in General Business. She has over 5 years of experience in administrative and customer service roles in the dental, hospitality, and marketing industries. Her experience includes scheduling appointments, processing insurance claims, coordinating marketing activities, and providing excellent customer service. She is proficient in various software programs and possesses strong business, sales, and problem-solving skills.

1. KIMBERLY LEVENS
Roanoke, TX 78705 | Kimlevens@ymail.com | 817.584.2751
EDUCATION
Texas A&M University Anticipated Graduation May 2016
B.B.A., General Business
Remington College
Registered Dental Assistant Graduated: May 2011
West Texas A&M University
64 Credit Hours: B.B.A, Marketing
LEADERSHIP & WORK EXPERIENCE
Heartland Dental Corporation - Keller, Texas
Business Administrative Assistant August 2014 — Present
 Responsible for opening and performing end of day and end of month reports
 Represent practice by greeting patients and creating a welcoming atmosphere, promoting positive
brand image
 Schedule and confirm 80% of new and existing patient appointments
 Prepare treatment plans and coordinate finances for new patients, creating insurance coverage tables
 Send insurance claims daily with appropriate attachments and narratives after collecting patient
portions
Benco Dental - Grapevine, Texas
Regional Administrative Assistant and Sales Support September 2013 — February 2014
 Coordinated Marketing research
 Created and organized monthly sales meetings to promote revenue for territory representatives
 Designed comparison analysis for company’s sales goals and drafted expense reports
 Responsible for tracking incentives for TRA’s within the Dallas, Houston, and Oklahoma regions
Benchmark Hospitality at Deloitte University - Westlake, Texas
Guest Services Concierge August 2012 — September 2013
 Managed the opening and closing of Guest Services, enforcing all security measures
 Provided information about the facility and transferred calls to management via phone and email
 Assisted guests by answering inquiries and/or referred guests to the appropriate department
 Responsible for ensuring all requests were delivered efficiently
 Implemented inventory control and shipped various packages via FedEx, UPS, and DHL
SKILLS
 Computer: Adobe Photoshop, CRM, Delphi, Dentrix, eRooms, Eaglesoft, LinkedIn, Microsoft
Word, PowerPoint, Excel, Opera Property Management System, Outlook, Practiceview 2020,
QuickBooks, SumTotal,
 Business: Retail Sales, Consumer Sales, Marketing and Promotions, Customer Service, Hospitality,
Problem Solving, Sole Proprietorship Management