Arlene Albert is a skilled marketing coordinator and administrative professional with extensive experience in project management, event planning, and customer service across various sectors. She has a successful track record in strategic marketing, having significantly increased event space rental income and managed substantial office operations. Her education includes a Bachelor's degree in Marketing Communications, and she has held multiple roles in prominent organizations providing critical support in marketing and administrative functions.

1. ARLENE ALBERT
Email: arlene@arlenealbert.com | Profile: LinkedIn.com/in/arlenealbert
DETAIL-ORIENTED ADMIN AND TEAM SUPPORT
Summary
Marketing coordinator experienced in analysis, animal, branding, budget, CMS, caterers, collaborate, collateral,
administrative, marketing communications project management including event planning,
confidentiality, coordinate, CRM, database, deadline, decision making, dedication,
direct marketing production, and marketing operations inenthusiastic, event planner, flexible,detail and non-profit sectors. Adept
the professional services
oriented, develop, diverse, efficient, energetic,
flexibility, follow-up, fulfillment, fund raising, fundraising, to rapidly changing requirements and situations.
in providing quality customer service and highly adaptable independent, initiative, integrated,
liaison, logistics, mailing list, marketing communications, marketing coordinator, marketing
Developed efficient project schedules while meeting strict deadlines and pets, prioritize, Organized, independent multioperations, marketing technology, menu, menus, negotiate, organization, budgets.
professionalism, project management, research, schedule,
tasker and dependable team playerstreamline, support,cooperatively withself-starter, social media, specs,
who works TTouch, timelines, tracking, travel, update, venue, veterinary,
various personalities. Successful track record of
strategic,
web site, web, website,
handling a diverse set of responsibilities. writing
Critical Skill Set
MS Word, Excel, PowerPoint, Outlook
Project Management
List Compilations and Mailings
Website and Intranet Management CMS
Analyses and Reports
Author Biographies
RFP, Pitch and Presentation Production
Customer Relations Management CRM
Streamline Processes
Client and Vendor Management
Event Logistics and Timelines
Quality Control/Assurance
Communication Skills
Budget Oversight
Social Media
Employment History
INTERIM STAFF
2013–Present
Geisinger Health System, Pennsylvania
Provide quality temporary support in a variety of settings throughout the health system for employees on vacation,
on leave, or any time additional staffing is requested.
RECEPTIONIST
2013–Present Davis R. Chant Realtors, Pennsylvania
Greet and assist clients. Answer phones, direct calls, and take accurate messages. Schedule appointments.
Provide office and clerical support.
CAREGIVER
2010–2013
New York
Provided personal assistance for family member. Scheduled appointments. Responsible for errands, shopping,
housekeeping and assisting with banking. Planned menus and prepared meals.
MARKETING & EVENTS CONSULTANT
2011–2011
Queens Botanical Garden, New York
Created multichannel marketing plan for event space rental program to generate revenue for non-profit Garden’s
LEED® Platinum-certified Visitor & Administration Center.
Key role in increasing event space rental income more than 50%.
Conducted industry and competitive research.
Developed email, social media and direct mail marketing campaign.
Composed letter, email and web copy.
Compiled targeted contact lists.
ADMINISTRATIVE ASSISTANT
2009–2009
Continuum Health Partners, New York
Supported various departments of non-profit hospital system’s corporate office. Handled administrative functions
while providing excellent client service.
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2. Public Affairs and Marketing
Updated weekly marketing department status report. Organized in-house distribution of medical program
marketing brochures. Compiled directory of 1,000+ physician photograph jpgs and cds for web and
collateral use. Proofread ads. Directed media inquiries to appropriate staff.
Pain Medicine and Palliative Care
Provided client service by handling patient requests and prior authorizations; maintained patient privacy.
Updated budget reports and composed correspondence. Fulfilled medical record requests from law firms
and patients. Scheduled and confirmed appointments. Collected and processed patient payments.
Patient Care Services, Nursing Systems
Assisted Department Director and worked with agencies to hire per diem and traveling nurses. Verified
credentials. Maintained files according to The Joint Commission standards.
MARKETING & EVENTS COORDINATOR
2006–2008
Ropes & Gray LLP, New York
Supported 800+ attorney Am Law 100 law firm’s marketing communications efforts in all practice areas, client
service, business development, internal communication and events. Authored, formatted, and maintained
biographies for website and collateral material. Prepared pitches and proposals in collaboration with Business
Development Managers. Composed timelines and logistics for events. Streamlined teleconference procedures.
Supported New York office in-house and off-site client events.
Managed schedule and logistics of the Health Care Practice Group’s monthly client teleconferences;
collaborated with internal clients to create and deliver e-invitations and PowerPoint materials on time;
tracked RSVPs and sent post-event surveys. Delivered attendance and survey analyses to management.
Developed and implemented procedures for the marketing staff specific to production and delivery of
monthly internal e-newsletter. Created reports of delivery, open and click-through rates
Posted content to website, intranet and bulletin board. Produced client updates and marketing e-blasts.
MARKETING & EVENTS ASSISTANT
2004–2006
Thelen, Reid & Priest LLP, New York
Supported 400+ attorney Am Law 100 law firm’s Director of Marketing and Communications, and other marketing
department Managers and Coordinators, in providing exceptional client service, and in all aspects of departmental
operations and administration. Assisted Business Development Managers with the generation of presentation
and meeting materials. Drafted and updated website biographies. Handled ad hoc projects.
Managed functions of firm meetings and events—Tax Department webinars, New York Legal Marketing
Association meetings, The IndUS Entrepreneurs (TiE) Mentoring Roundtable sponsorship, Gateway to
Silicon Valley seminar—including schedules, budgets, logistics, catering and preparing customized
marketing materials; tracked RSVPs in InterAction.
Organized Platts Renewable Energy Conference sponsorship. Composed invitation letter and e-mail,
prepared hand-out materials, display set up and strike, and staffed table.
EVENTS COORDINATOR
2002–2003
Mount Sinai Medical Center, New York
Established and managed elements of event planning and projects, which included creating schedules. Reduced
overall expenditures by pinpointing low-cost goods/services, and establishing strategic vendor alliances.
Recognized by upper management for significantly lowering costs of the Mount Sinai School of Medicine
Convocation by 20%, by coordinating cocktail reception for 500+ guests in lieu of seated dinner.
Key player in Crystal Ball 2003 Journal vendor solicitation project. Successfully increased funds raised by
113%. Worked with Vice Presidents to establish benchmarks and criteria for selection of vendor donors.
Instrumental in successful planning of Crystal Ball multi-million dollar fund raising gala for 1,300 guests.
Oversaw all aspects of audio, video, lighting, tent, floral, and catering load in and strike.
Education
State University of New York, Fashion Institute of Technology, School of Business and Technology
Bachelor of Science Degree, Marketing Communications, May 1998
State University of New York, Neil D. Levin Graduate Institute, JumpStart NYC Program, May 2011
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