Lia Argyropoulos has over 15 years of experience providing administrative support for medical offices. She currently works as an office administrator and medical receptionist for a busy OB/GYN practice, where her responsibilities include managing the practice, billing and coding claims, and interacting with patients. Prior experience includes marketing roles where she developed promotional materials and planned events. She is skilled in communication, medical coding and billing, and using Microsoft Office software.
A self-starter who is dependable, resourceful, and understands the importance of providing a high level of customer service to clients. Build successful relationships with team members, and manage simultaneous projects independently. Respect diverse settings, adapt well in an ever changing environment, prioritize task, continuously planning and meeting deadlines. Delivers excellent oral and written communication skills as well as works towards deescalating problem prevention.
A self-starter who is dependable, resourceful, and understands the importance of providing a high level of customer service to clients. Build successful relationships with team members, and manage simultaneous projects independently. Respect diverse settings, adapt well in an ever changing environment, prioritize task, continuously planning and meeting deadlines. Delivers excellent oral and written communication skills as well as works towards deescalating problem prevention.
1. Lia Argyropoulos
7 Jennifer Court
Center Moriches, New York 11934
(631) 878-1512 // liaargy7@gmail.com
SUMMARY:
Medical marketer/administrator with 15+ years’ experience providing the highest standard of
patient-centered administrative support. Possess strong interpersonal, communication and
administrative skills that include attention to detail, excellent organizational and personal
communication skills as well as the ability to effectively and efficiently multitask in a fast-paced
environment.
EXPERIENCE:
Jefferson OB/GYN, Port Jefferson Station, New York May 2006 to Present
Office Administrator/Medical Receptionist
❖ Manage all aspects of this busy OB/GYN practice to include dealing with the landlord,
suppliers and maintaining equipment and pharmaceutical inventory.
❖ Bill and code claims and handle patient bills and account statements. Authorize pharmacy
refill requests. Obtain pre-certifications and insurance verifications.
❖ Interact with patients in a caring, courteous and professional manner.
Port Jefferson OB/GYN, Port Jefferson, New York September 2001 to May 2006
Medical Receptionist
❖ Checked patients in and out. Interacted with patients to resolve issues regarding coverage,
billing, scheduling, etc. Answered multiple phone lines and scheduled appointments.
Center for Eye Care, East Islip, New York November 1992 to 1997
Marketing Representative
❖ Created and managed promotional budget including project spending, brochures, promotional
items and analyzed the performance of the various programs to see what was worthwhile to
continue.
❖ Wrote and placed all Center for Eye Care press releases, product and service advertising.
❖ Developed Welcome Wagon program to increase name recognition and attract patients new to
the area.
❖ Coordinated the second edition of the book, Your Eyes: An Owner’s Manual. Handled the
copy writing, proof-reading, cataloging, ISBN, Cover proofing, etc.
❖ Coordinated the OD/MD referral network that handled visits, surveys, monthly newsletter and
medical update.
❖ Organized, arranged and created all promotional materials to support eye care screenings,
health fairs and seminars.
Spectrum Healthcare Solutions, Hauppauge, New York December 1990 to September 1991
Corporate Events Planning Representative
❖ Coordinated all event logistics (show services, shipping, vendor management, etc.).
❖ Developed and created various collaterals to support user conferences, Sales kick-off, trade
shows, etc.
2. ❖ Tracked trade show budgets and performed ROI post-show analyses.
❖ Maintained show equipment, product, graphics and supply inventory.
❖ Coordinated booth schedule/staffing and hotel accommodations for all company attendees.
❖ Oversaw on-site exhibit setup and dismantle.
❖ Purchased all promotion and sponsorship incentives and organized their giveaway.
Marshall Electronics, Hauppauge, New York July 1990 to September 1990
Sales Support Representative
❖ Researched and actively negotiated price quotes for area sales representatives.
❖ Processed customer orders in a timely and accurate fashion.
SKILLS:
Excellent communication (verbal, written, phone) skills, computer skills (MS Office), medical
coding and billing.
EDUCATION:
Dowling College, Oakdale, New York
Bachelor of Arts in Management, GPA - 3.68