Anthony Jones is seeking a customer service representative position and has over 10 years of experience in customer service, management, and training roles. He has worked in retail, nutritional companies, and resort industries, demonstrating strong communication, problem solving, and customer satisfaction skills. Jones's education includes degrees from Central Texas College and The Art Institute of Austin, and he offers excellent references from previous employers.
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1. Anthony Jones
1618 Hueco Mountain Trail
Round Rock, TX. 78664
Phone: 512-838-6568
leecoretta@gmail.com
OBJECTIVES
To secure a challenging position as a customer service representative
KEY QUALIFICATIONS
Customer service professional offering 10 years of diversified experience. Bringing excellent
communication and problem solving skills. Dedicated to not only achieve customer satisfaction,
but to also surpass positive expectations in a customers experience, and surpass my companies
expectations.
EMPLOYMENT EXPERIENCE
➣ Pure Vida (Nutritional Company)
September 2012 - July 2015
Job Title - Manager
Duties:
• Training
• Accounting
• Inventory
• Marketing
• Employment
2. ➣ Bargain Barn Retail
January 2008 - September 2012
Job Title - Manager
Duties:
• Customer Service
• Training
• Marketing
• Inventory/Accounting
• Employment
➣ Horseshoe Bay Resort
November 2006 - November 2009
Job Title - Valet/Bellman/Transportation/Server
Duties:
• Park manual and automatic vehicles/Spot clean vehicles or detail vehicles/up-sell valet/Help
with luggage and storage items (Golf Clubs)
• Give detailed information about resort/vacation spots
• Transport very important guests to desired destinations/Up-sell transportation
• Accounting/Micros
• Served at our guest and member only restaurant (1+ Year needed second job for school)
EDUCATION
➣ Central Texas College - January 2006-December 2008
➣ The Art Institute of Austin - January 2008-December 2009
SUMMARY OF SKILLS
3. ➣ Team player ➣ Excellent Trainer
➣ Excellent Management Track Record ➣ Excellent Customer Service
➣ Changing outputs with positive impacts ➣ Microsoft Office
➣ Goal Oriented ➣ Organizing Development
PROFESSIONAL AND PERSONAL REFERENCES
Rebecca Turner - CEO of Bargain Barn - 512-636-4442
Sarah Ann Usan- CEO of Pure Vida- 210-831-1528
Logan Williams- Co Worker 830-220-0228
