Michelle Graham is a passionate Product Owner with over 15 years of experience delivering software to meet customer needs. She has a proven track record of leading large projects and coordinating requirements across multiple teams. Her experience includes eliciting requirements, presenting solutions to customers, and serving as a subject matter expert. She is certified in Scrum and Agile methodologies.
PROFESSIONAL SUMMARY
Program / Project Manager with a successful record of managing full project life-cycle initiatives. Expertise includes a combination of both Application Development and Infrastructure experience. I’ve acted as both developer and then App Dev PM while with the State of Missouri. I rate my SDLC experience as an 8/10 as I personally did VB development and acted as the PM for entire application delivery from development through SQL and into production. An exceptionally strong Program / Project Manager with the following qualifications:
• PM experience covers product planning, scheduling, testing, change management, implementations and ROI analysis
• Successfully managed projects for domestic and international corporations including BP, State of MO-DOR, Salton/Toastmaster
• Recognized for surpassing corporate and customer expectations for quality and focus by configuring, implementing, training, mergers and acquisitions
• Experienced in handling projects in rapidly changing functional, procedural and engineering environments including international offshore (Brazil, Columbia, UK, Trinidad, Argentina, Mexico) testing/development teams
• Provides disciplined, assertive, tactful leadership to resolve challenges in an efficient, cost-effective manner
• Skilled in developing and maintaining strong customer relations and fostering cohesive, consensus-building project team interactions
• Recognized for being a highly-motivated, self-directed, enthusiastic project manager with a positive, creative attitude for balancing schedules, costs and priorities
• Recognized as an “idea leader” with flexibility to handle assignments with analytical test equipment and to develop quality assurance best practices/processes
• Excels in developing and maintaining project plans without being dependent on technical resources for input.
• Successfully transitioned to a portfolio of 65 projects International with a blend of waterfall and agile teams with ~$75 million budget. Overseeing multiple vertical project managers, business analyst, functional analyst, and working with the communications team. All in a ~2 month onboarding to the account.
• Apply communication strategies to engage International-level stakeholders in order to understand product objectives, customer service processes, development teams, and define strategies for opposing developing techniques to timely and with budget constraints. Supports SAFe (Scaled Agile Framework) as the “Release Train Engineer.
• Manage the flow of value through the program and value stream Kanban’s to increase outlook into new work and into the work flow. Establishing connections among the Portfolio, Journey mapping, value stream, and programs levels.
Accomplished, motivated professional with diverse project management experience. Skilled at managing projects from beginning to end, while juggling multiple projects simultaneously. Effectively defines, develops, and implements targeted action plans to maximize efficiency and profitability
Areas of expertise include:
Teamwork Facilitation | Strategic Planning | Organizational Skills | Analysis
Relationship Management | Business Communications | Employee Training
Diane Powers, PMP, leverages two decades of experience as a director of business development to serve as a creative agency project manager with AbbVie. As a contractor, she oversees all aspects of marketing projects for high-level companies in the pharmaceutical arena. Diane Powers works closely with cross-functional teams to develop visual marketing materials and make updates to pharmaceutical product listings. Drawing on her extensive expertise, she adeptly manages the workflow for each of these projects and solves problems as they arise.
Follow this presentation to see how an OSS audit and static code analysis can be used to reduce and mitigate the security risks associated with open source software and Internet-based applications. Presented January 2016 at the Open source compliance seminar hosted Brooks Kushman and Rogue Wave Software.
PROFESSIONAL SUMMARY
Program / Project Manager with a successful record of managing full project life-cycle initiatives. Expertise includes a combination of both Application Development and Infrastructure experience. I’ve acted as both developer and then App Dev PM while with the State of Missouri. I rate my SDLC experience as an 8/10 as I personally did VB development and acted as the PM for entire application delivery from development through SQL and into production. An exceptionally strong Program / Project Manager with the following qualifications:
• PM experience covers product planning, scheduling, testing, change management, implementations and ROI analysis
• Successfully managed projects for domestic and international corporations including BP, State of MO-DOR, Salton/Toastmaster
• Recognized for surpassing corporate and customer expectations for quality and focus by configuring, implementing, training, mergers and acquisitions
• Experienced in handling projects in rapidly changing functional, procedural and engineering environments including international offshore (Brazil, Columbia, UK, Trinidad, Argentina, Mexico) testing/development teams
• Provides disciplined, assertive, tactful leadership to resolve challenges in an efficient, cost-effective manner
• Skilled in developing and maintaining strong customer relations and fostering cohesive, consensus-building project team interactions
• Recognized for being a highly-motivated, self-directed, enthusiastic project manager with a positive, creative attitude for balancing schedules, costs and priorities
• Recognized as an “idea leader” with flexibility to handle assignments with analytical test equipment and to develop quality assurance best practices/processes
• Excels in developing and maintaining project plans without being dependent on technical resources for input.
• Successfully transitioned to a portfolio of 65 projects International with a blend of waterfall and agile teams with ~$75 million budget. Overseeing multiple vertical project managers, business analyst, functional analyst, and working with the communications team. All in a ~2 month onboarding to the account.
• Apply communication strategies to engage International-level stakeholders in order to understand product objectives, customer service processes, development teams, and define strategies for opposing developing techniques to timely and with budget constraints. Supports SAFe (Scaled Agile Framework) as the “Release Train Engineer.
• Manage the flow of value through the program and value stream Kanban’s to increase outlook into new work and into the work flow. Establishing connections among the Portfolio, Journey mapping, value stream, and programs levels.
Accomplished, motivated professional with diverse project management experience. Skilled at managing projects from beginning to end, while juggling multiple projects simultaneously. Effectively defines, develops, and implements targeted action plans to maximize efficiency and profitability
Areas of expertise include:
Teamwork Facilitation | Strategic Planning | Organizational Skills | Analysis
Relationship Management | Business Communications | Employee Training
Diane Powers, PMP, leverages two decades of experience as a director of business development to serve as a creative agency project manager with AbbVie. As a contractor, she oversees all aspects of marketing projects for high-level companies in the pharmaceutical arena. Diane Powers works closely with cross-functional teams to develop visual marketing materials and make updates to pharmaceutical product listings. Drawing on her extensive expertise, she adeptly manages the workflow for each of these projects and solves problems as they arise.
Follow this presentation to see how an OSS audit and static code analysis can be used to reduce and mitigate the security risks associated with open source software and Internet-based applications. Presented January 2016 at the Open source compliance seminar hosted Brooks Kushman and Rogue Wave Software.
PRPL Social Media & Content Strategist, Brandon Shaw, shares his thoughts on the current state of live streaming and raw content, where they're going, and how these technologies can be leveraged by agencies who incorporate them into their social strategy.
Topics discussed:
-Current trends in livestream and raw content apps
-The importance of embracing these new technologies
-Best practices on SnapChat and Periscope
Iva Soldo - How Can Your Brand Win With Snapchat in 2017? (Babel Camp 2016)Babel Guide
Behavioral targeting? Marketing to millennials through storytelling? On-Demand Geofilters? Learn why Snapchat is the future of brand communication and how to use it not only for personal branding but also to promote your business or startup in 2017.
Learn how this Black Duck customer tracks the potential impact of open source security vulnerabilities in all its products while ensuring the SDLC remains fast and agile.
Rightsizing Open Source Software IdentificationnexB Inc.
Webinar recording available at the end of the slide deck.
Heather Meeker, partner at O'Melveny & Myers LLP and Philippe Ombredanne, founder at nexB Inc. discussed the latest open source software identification tools available for use in your compliance process.
Agenda
- Key Elements of a Policy for use of OSS
- Overview of OSS Identification
- Survey of open source and commercial tools for OSS Identification
- Rightsizing your OSS Identification Process and Tools.
If you are interested in open source scanning and open source compliance products, please visit http://www.nexb.com/, see also https://www.youtube.com/user/DejaCode/ for other webinar recordings.
DJ Khaled's Major Keys to Success on Social MediaCarlos Gil
Inspired by one of Snapchat’s biggest success stories, DJ Khaled, here are 10 things that you should know and be doing in your business to crush it on social media.
I've been in social media marketing and communications since the beginning, and more recently in social recruiting. I've trained over 2500 people on social media execution and strategy. And I'd like to tell you my story.
Powerpoint slide for my Computer Application for Business Class (ICP205) that shows Snapchat's advantages, disadvantages, features (includes picture tutorials and examples)
I don't remember the version of this application when I made this presentation, however, I made this way back and presented it on the 29th of March 2016.
I hope this was helpful to you in some way.
Thank you very much!
Content Jam 2016: SEO Masterclass with Andy Crestodina and Ryan ErwinOrbit Media Studios
From researching keywords to ranking high, this is a complete course on search engine optimization. This extended session focuses on the specific actions that drive the rankings and targeted traffic.
After attending this session, you’ll know how to:
Pick Your Battles: Find the phrases that you can win for
Indicate Relevance: Use keywords in ways that show you’re the real thing
Target Topics: Go beyond the keyphrase, finding semantic clues
Build Authority: Grow your site’s credibility through networking and collaboration
Be Opportunistic: Use Analytics to quickly find low-hanging fruit
What are the biggest mistakes that website owners make? Does duplicate content really hurt your rankings? What are the most important search ranking factors? What actions give you a durable advantage? Which tools are truly useful? Which are free? How is SEO ROI measured?
We’re going to cover every step in the process for outranking your competitors. Once finished, you’ll never look at webpages the same again.
1. Michelle Graham
Kitchener, ON N2M 1S7
michboeh@hotmail.com https://ca.linkedin.com/in/michellegraham74
519-502-3045
ABOUT ME
Passionate Product Owner with a proven track record of delivering quality software to meet
customer needs while ensuring company goals are achieved. Firm believer in building sincere
relationships across departments and with customers to foster an environment built on trust that
helps during those difficult times when sacrifices need to be made.
Agile Methodologies | Scrum | Requirements Management | Requirements Analysis |
Application Lifecycle Management | Product Management | Software Quality Assurance
PROFESSIONALEXPERIENCE
PTC (FORMERLY MKS), WATERLOO, ON 2011-2016
Product Owner
● Project lead for a 10+ million dollar contract effort with one of the company’s highest profile
customers
o Led and facilitated customer workshops for gathering specific requirements for potential
release deliverables
o Negotiated project backlog with customer to benefit both customer and company
o Communicated project requirements to and coordinated with 3 POs and 5 teams
overseas while additionally serving as PO for 3 local teams to implement on-time release
deliverables
o Coordinated progress updates for all 8 teams and communicated status to executive
sponsors within PTC and with the customer
o Maintained regular communication with customer for continuous planning for future
releases
● Elicited requirements and elaborated on technical solutions from customers
● Created guided presentations to explain the what, why and how of newly developed features,
which included listing the benefits and limitations to help customers decide if, and when, to
implement the features in their environments
● Worked directly with customers to learn the various ways users interacted with the product, and
shared how others did similar tasks, to find a common ground for product improvements that
would benefit all customers
● Championed best practices for writing change requests to clarify customer and product needs
allowing product management to properly assess the requests for fit into a roadmap
● Used previously gained technical knowledge to continue as subject matter expert on a key area
of the product to help with customer incidents or escalations
● Created technical materials used for training for support and the field
2. MKS,WATERLOO, ON 2006-2011
Technical Support Engineer
● Provided telephone and email support for the MKS Integrity suite of products
● Developed, provided and documented solutions and/or workarounds for difficult technical
issues and routine customer problems
● Assisted services field team after hours with several complex customer implementation issues
where more product expertise was required
● On-site technical resource for a sales presentation and demo resulting in the first instance of a
new solution sale to a major customer
● Found multiple critical product defects prior to release when assisting with pre-release testing
● Managed customer requests and weekly meetings, performed on site health checks and
managed customer upgrades, migrations, escalations as a customer advocate for high profile
accounts
● Trained all internal employees, including traveling to Europe, for a product release and created
materials eventually used for external training
● Reviewed existing and new product documentation, identified deficiencies, and provided
technical guidance to correct content and add new content sections
LUTHERAN LIFE INSURANCE SOCIETY OF CANADA, WATERLOO, ON 1998-2005
Document Systems Analyst
● Implemented and supported Mosaic/Calligo Document creation software and online repository
● Researched, developed, and installed document database structure, document programming,
and user training
● Implemented PVCS quarterly and large project promotes of new program code through unit test,
system test, to production
● Maintained DB2 database (DB2 v2.0, 6.0, 7.0 - AIX), made table changes, coordinated
database tasks, and implemented large database file loads
EDUCATION
Bachelor of Science, Cum Laude, Computer Science
University of South Carolina Upstate, Spartanburg, SC 1992-1996
Project Management Fundamentals - Continuing Education Course
University of Waterloo, Waterloo, ON 2006
PROFESSIONAL DEVELOPMENT
Professional Scrum Product Owner I, Scrum.org
Certified Scrum Master, Scrum Alliance
Other Achievements
Two Sport Scholarship Athlete
Named to USCS Hall of Fame
1996 NCAA Woman of the Year - South Carolina
1996 USCS Computer Science Major of the Year
1996 USCS Student Athlete of the Year
National Collegiate Computer Science Award, 1995-96
