John Blatt has over 30 years of experience in project management, software development, and quality management. He has a proven track record of successfully delivering projects on time and within budget. Currently he is a senior IT specialist and project manager at IBM, where he oversees global development teams and ensures customer requirements are met through the Agile process. He holds multiple degrees in computer science, engineering, and business management.

1. John S. Blatt
6 Mackey Street
Milton, VT 05468-3052
(802) 893-2757
johnblatt@msn.com
Objective Professional with proven leadership and change management experience in global microelectronics manufacturing and
software development environment. Strong communication and project management skills in software development
and administrative expertise to ensure timely and professional project completion. Current environment requires
combining responsibilities of project management and those traditionally held by an employees’ direct manager.
Leadership experience in a fast-paced workplace includes working on projects with a diverse global workforce and
managing team resources and projects; ongoing direct interaction with client; uses a hands-on approach to ensure the
team is successful; plans and executes projects based upon team and client expectations; executes to software
development standards and AGILE methodology; as scrum master oversees global development and test teams across
multiple client facing applications / projects. Manages the team resources/workload, provides opportunities for
mentoring, training and evaluation of resources.
Project management with an emphasis on best practices, communication, quality, accountability, identification /
mitigate/ reduce risks. Places a strong emphasis on reducing scope creep and setting expectations with the client and
the team; focuses on collaboration and problem resolution and has successfully implemented a variety of projects in
software development, business controls, and quality management processes.
Drive yearly activities that include an internal/external customer satisfaction survey measuring the customer experience
and the implementation/closure of any follow-on activities from the survey feedback. Manage the yearly and on-going
funding agreement process with all stakeholders for steady state / maintenance / development support for IBM
Customer Connect, an application that provides IBM customers and Business Partners with access to a comprehensive
suite of e-business Tools™, design solutions, and supply chain information applications.
Experience IBM (Technology Software Engineering) Essex Jct., VT 1986 - Present
2006– Present
Senior ITSpecialist
Project ManagerandBusiness Analystfor Customer Engagement andDesign Services Applications
e-Business andEngineeringInformation Solutions–TechnologySoftwareEngineering
 Lead the requirements gathering from stakeholders regarding new or revised software enhancements for Customer
Engagement and Design Services applications used by internal and external customers. These applications support
semi-conductor and server development and customer collaboration.
 As PM / Scrum Master manage the team (software developers, testers), work load and multiple projects across
various organizations; provide mentoring and training and work to create opportunities for team members to grow

2. and contribute without sacrificing accountability. Role is currently a combination of project management/scrum
master/traditional ‘direct’ manager responsibilities
 Develop use cases and facilitate the work with the design / development teams on the solution given the constraints
of time, resources, and funding. Emphasis is on the AGILE process and maintaining the project schedule while
meeting the requirements given a fixed release date for software changes.
 Provide project management / scrum master leadership for all iterations of the project with emphasis on timely
closeout of each iteration; Extensive collaboration with an extended development, test, and deployment team across
global team.
 Execute Project Manager / scrum master duties to drive the schedule, close the project, and ensure requirements
are met
 Responsible for the change management process for the major division application, ICC: IBM Customer Connect
Key Accomplishments:
Successfully deployed software changes for Customer Enablement and Design Services applications that resulted in
improved user experience and time savings in the design and product engineering process. Consolidated changes,
where applicable, to reduce software development time and increase the cost/benefit ratio. Revised the change
management process to ensure corporate instructions and standards were met and reduced impact of failed audits
(performed at release) due to non-compliance; prevention in failure results in savings of time and dollars. Revised
the funding agreement process to use a workflow methodology and
2005– 2006
AdvisoryITSpecialist
Business Controls - OperationsProfessional
e-Business andEngineeringInformation Solutions
 Lead a team responsible for all business controls for 32 applications that compose the corporate application IBM
Customer Connect used in support of customer collaboration, customer wins, and corporate release applications
 Responsible for the successful completion of all internal audits in support of corporate instructions and standards
as well as government driven directs (such as international trades and arms regulations); additional responsibilities
to lead the efforts in closing any open items and recommendations
Key Accomplishments:
Established a central repository for all business controls deliverables and requirements for all applications in the e-
Business and Engineering Information Solutions organization. Successfully completed corporate and internal audits
in support of major software releases, including compliance and ‘key controls’ audits, all of which are in support of
the corporate CIO directives.
2003– 2005
AdvisoryITSpecialist
Solutions andSystems Analyst
e-Business andEngineeringInformation Solutions

3.  Gather requirements from stakeholders / customers regarding new or revised software enhancements to an
existing application that supports semiconductor design and manufacturing for all of IBM’s semi-conductor division
 Collaborate with customer, stakeholders and the design / development teams on the solution given the constraints
of time, resources, and funding
 Provide project management support for all phases of the project with emphasis on closeout of each phase
 Coordinate functional, regression, and user acceptance testing. This includes creating the test scenarios against
requirements and new functionality, educating the users, and driving the test schedule to closure
Key Accomplishments:
Successful closure of several major projects that resulted in significant savings in time and money for the division
while at the same time meeting our internal and external customers expectations to deliver timely logistical and
support systems in support of semiconductor builds. One such project was given the distinguished honor ‘published’
by the IBM Corp. in the journal of Engineering Studies.
1998– 2003
AdvisoryITSpecialist
Release Re-engineering andDataSolutions
 Lead a team leader of 10 people deploying a release re-engineering project focused on successfully introducing new
products and technologies into manufacturing
 Created (using Microsoft Project and Business Managers Workbench workflow) release plans for the release of all
items, as well as associated data and information required to build and document a product
 Ensure that manufacturing is aware of and in agreement with the release of the items and that they are involved
with the development of the plan with an emphasis on team building skills
 Negotiate the dates for each of the plan tasks and select extended release team members
 Communicate and work with end-users and their associated management to ensure buy-in
Key Accomplishments:
Implementation of release re-engineering process resulted in the ability to sustain and build on quality control with a
strong emphasis on the implementation of controls for customer satisfaction.
1992 –1998
Senior LaboratoryTechnician
 Support of release engineering activities for semiconductor designs and builds with an intense focus on schedules,
commitments; emphasis placed on engineering specifications and detailed instructions to ensure successful builds
while focusing on the project schedule and utilizing project management skills
 ISO (International Standards Organization) auditor for ISO9000/9001 and responsible for ISO controls within a
development engineering organization
 Facilitate the execution of education and training for new semi-conductor manufacturing hires; responsibilities
included class content, planning, evaluation, and compliance to education standards (1990 – 1997)

4. Key Accomplishments:
Creation and release of engineering and development owned documentation needed for manufacturing enablement
activities to successfully receive semi-conductor chip design data, the manufacturing of the chip and subsequent
hardware and delivery of the hardware to the customer.
Education Champlain College Burlington, VT
 2008 M.S., Managing Innovation and Information Technology
 2000 B.S., Professional Studies – Computer Programming
 1993 Certificate of Concentrated Study, Electrical Engineering Technology
 1992 A.S., Computer Information Systems
George Washington University Washington, D.C. (School of Business and Public Management)
 2000 Master’s Certificate in Project Management
St. Michael’s College Colchester, VT
 2000 Certificate of Completion, IBM Leadership Program
Johnson and Wales College Providence, RI
 1986 A.S., Business Management (Summa Cum Laude)
Community
Service
 Chairman, Milton Board of School Trustees, 2001-04
 Member of the 2001-2002 Milton Strategic Action Planning Communication and Trust Committee
Technical
Expertise
References
I use the following set of applications in my current position: Microsoft Project, Microsoft Visio,
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Lotus Notes, Lotus Word Pro, Rational Clear
Quest, Rationale Requisite Pro
References are available, upon request