SPGregory_Resume

Stephen p. GreGory, CSM

PROFILE:
A Technology Program/Project Manager, Data Analyst and Business Systems Analyst with over eleven years of
experience in application and database development. Experience includes design, development, integration, testing
and deployment of software across a variety of business applications as well as development of data warehouse/data
mart systems. Demonstrated ability to lead project teams across functional lines and build consensus between
technical and business personnel to ensure scope, risks, and issues are managed appropriately.

SELECTED ACCOMPLISHMENTS:

● Introduced Agile with Scrum and recommended it be the primary IT project management methodology for a
rapidly growing vendor to the mortgage servicing industry. Introduced a project tracking tool based on MS
Excel for simple, virtual, and cost-effective project management. Led application and reporting development
projects.
● Key member on an Agile with Scrum project team developing a PeopleSoft HCM data warehouse/data mart for
delivering HR data for various reporting purposes. Performed data analysis, metadata management, and
managed the effort to successfully develop and test external application interfaces.
● Developed the strategic vision for retiring an aging corporate Directory Services application/database and
replacing its functionality using the PeopleSoft HCM data mart, Microsoft Office SharePoint Server (MOSS)
2007, and Microsoft Active Directory.
● Assumed responsibility for rescuing a jeopardized project to internally develop an HR application for
automating non-standard compensation processes. This project had failed in several prior efforts, and the
customer was very pleased with the resulting system. Coordinated both domestic and off-shore resources to
deliver the final solution.
● Directed the requirements analysis, research, identification, business case justification, and deployment of a
Java-based message-oriented middleware product to automate financial data integration between production
systems and the central revenue recognition system.

SKILLS AND TECHNOLOGY INVENTORY:
Skills: Certified ScrumMaster, excellent interpersonal, verbal and written communication skills; strong analytical and
problem-solving ability; able to lead others to achieve results, able to learn and apply new concepts and skills quickly,
work well in both individual and team environments.

Development Tools: MS SQL Server Management Studio 2005/2008; MS T-SQL; Progress 4GL (8.x – 9.x); UNIX
Korn Shell

Databases: MS SQL Server 2000/2005/2008; Progress RDBMS; Firebird; MS Access

Applications: PeopleSoft HCM 9.x; MS SharePoint Server (MOSS) 2007; MS Office 2003/2007 Professional Suite;
MS Project; MS Visio; CA AllFusion ERwin, IBM Rational Tools; Sonic Software SonicMQ; Manchester 1099
Software; many PC desktop software packages

Operating Systems: MS Desktop and Server OS; Sun Solaris 8.x/9.x; SCO UNIX

9204 UniverSity BoUlevard • riChMond, va 23229
phone: (804) 398-8777 • e-Mail: SpG66@yahoo.CoM

Stephen p. GreGory paGe 2



PROFESSIONAL EXPERIENCE:

MOS Group, Inc., Richmond, VA
March 2009 – Present

IT Program Manager – March 2009 to Present
• Hands-on team player in a start-up technology department involving on-the-job learning to implement new
technology and support and develop existing technology.
• Consulted with senior management in developing a long-term IT strategy to support current and future
business initiatives.
• Worked directly with the CIO/COO to coordinate the outsourcing of network and infrastructure assets and
responsibilities to a co-location data center operation.
• Managed telecommunication vendors to facilitate the migration from one VoIP phone system to a newer
system. This migration included transitioning to an MPLS based network and leveraging SIP trunks for VoIP
communications.
• Helped staff and build an IT development department. Identified candidates, performed interviews, and made
hiring recommendations to senior management for approval.
• Introduced Agile with Scrum and recommended it be the primary IT development methodology.
• Worked with the Director of Program Management and Development to define PMO processes and procedures
as they related to the working relationship of the IT Department with other functional business departments.
• Authored the charter and chaired the steering committee responsible for managing the strategic
direction of the primary business system as well as prioritizing all enhancement and maintenance
requests related to that system.
• Oversaw the migration of the application and development environments of the mission-critical corporate
transactional systems from a sister subsidiary company in California to in-house operations in Virginia.
Managed the development team which upgraded the OS and server products and components from
MS 2003/2005 to MS 2008 as part of the migration.
• Oversaw all analysis and design of database reporting. Recommended developing a data warehouse/
data mart for future corporate reporting.
• Initiated the effort to use MS SharePoint to develop a client accessible extranet allowing clients to
retrieve reporting on-demand. Researched, interviewed, and recommended an external vendor to
assist with deploying the solution.

LandAmerica Financial Group, Inc., Richmond, VA
November 1999 – November 2008

IT Program/Project Manager – July, 2006 to November, 2008
• Core member of an Agile with Scrum team tasked to develop an HR data warehouse/data mart. The source
system was PeopleSoft HCM 9.x and the warehouse/mart was developed using the MS SQL Server 2005 BI
toolset.
• Developed the Corporate Resources business channel technology strategy with the Technology Business
Partner. Identified cross-channel project dependencies and promoted enterprise solution strategies.
• Consulted with business leaders to proactively identify new and review incoming project requests to determine
appropriate alignment with the strategic vision of the channel business.
• Served as a liaison between the technology business partner, technology & business project managers, and
business owners to facilitate project direction, milestones, costs, priority, and issue resolution.



• Collaborated with the Technology Fusion team to identify applications and technologies as the corporate
standard platform and to target applications and technologies which duplicated standard platform functionality
for decommissioning.
• Coordinated efforts of the business leadership and technology teams in preparing, evaluating, and refining
technology business cases for presentation to approval and review committees.
• Served as the business representative to technical teams responsible for implementing projects. Responsible
for scope definition, business requirements definition and clarification, systems requirements approval, and
project acceptance to ensure completed technical products met the business needs effectively.
• Prepared steering committee charters and service level agreements for business leadership review.

Channel Systems Analyst – March, 2006 to June, 2006
• Responsible for assisting the Technology Business Partner in identifying technology opportunities related to
the client’s business plans.
• Aided the Technology Business Partner in evaluating and refining technology project requests for presentation
to the appropriate technology steering committees.
• Defined and documented business problems, processes, rules, and requirements.
• Determined scope and provided guidance to technical teams on development projects.
• Prepared and reviewed business cases for channel-sponsored technology projects.

Financial Systems Analyst – December, 2001 to February, 2006
• Served as liaison between Technology, the National Accounting Advisors, and Revenue Accounting users.
• Responsible for defining and documenting business and system requirements as well as leading projects to
develop and test new system features, enhancements, and bug fixes.
• Researched, designed, tested, and deployed new technology and technology products to enhance system
functionality, integrations, and user experience.
• Responsible for providing and directing support for production systems.

Financial Systems Programmer/Analyst – November, 1999 to November, 2001
• As a Progress 4GL/RDBMS developer, acted as primary development support for more than 80 stand-alone
revenue recognition databases and the polling system designed to collect the data from those databases on a
periodic basis.
• Designed and coded data extraction and conversion programs to convert data from the stand-alone revenue
recognition databases into a new central system. Trained another developer to run the data extract and
conversion programs in an effort which took two years to complete.

Structured Management Systems, Richmond, VA
February, 1998 – October, 1999

Project Leader
• Responsible for coordinating the development of application software on a project basis. Projects included
new design and development as well as maintenance and enhancements.
• Coordinated with senior management on matters of design and integration of development projects with the
existing software.
• Oversaw the timely delivery and proper installation of completed software by the Client Services Department.
• Initiated follow-up inquiries to clients to ensure the delivered product satisfied the client’s expectations.
• Responded to status inquiries from clients and senior management.
• Worked closely with both full-time and contract developers to provide guidance in design and coding tasks.



• Provided clients with time and cost estimates for development requests.

EDUCATION:
1990 - B.A., Washington College, Chestertown, MD

ADDITIONAL EDUCATION:
1989 – Alumnus, Manchester College – Oxford, Oxford, England (exchange student)

CERTIFICATIONS:

2009 - Certified ScrumMaster

PROFESSIONAL DEVELOPMENT:
1997 – PC Troubleshooting and Maintaining PCs, National Seminars Group, Richmond, VA
1998 – Introduction to Accounting, J. Sargeant Reynolds C.C., Richmond, VA
1998 – Progress 4GL Programming, Structured Management Systems, Richmond, VA
2000 – Vers. 8/9 Character Programming in Progress, Progress Software, Oak Park, MA
2000 – Unix Shell Programming, Advanced Concepts Training Corp., Richmond VA
2003 – Requirements Management with Use Cases and Object-Oriented Analysis, IBM-Rational on site at
LandAmerica, Richmond, VA
2005 – Team Building and Behaviors, LandAmerica (classroom), Richmond, VA
2005 – Workplace Harassment Prevention, LandAmerica (on-line), Richmond, VA
2006 – SQL Programming: Database Queries, LandAmerica (on-line), Richmond, VA
2006 – Production Site Manager: Administrative Function, LandAmerica (on-line), Richmond, VA
2006 – Production: Vendor Management, LandAmerica (on-line), Richmond, VA
2006 – Land Title Institute (LTI) Course 1, LandAmerica (on-line), Richmond, VA
2006 – Computer Security Awareness Training, LandAmerica (on-line), Richmond, VA
2007 – LandAmerica Code of Business Conduct, LandAmerica (on-line), Richmond, VA
2007 – Difficult People in the Workplace, LandAmerica (on-line), Richmond, VA
2007 – The Master Negotiator, LandAmerica (on-line), Richmond, VA
2007 – What is Systems Thinking, LandAmerica (on-line), Richmond, VA
2007 – Communication Skills for Resolving Conflict, LandAmerica (on-line), Richmond, VA

REFERENCES
References are available upon request.


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