Jihan Charles-Morgan has over 12 years of experience in payroll, human resources, and accounting. She seeks a challenging position that utilizes her skills in areas like payroll processing, benefits administration, implementing new systems, and ensuring compliance with regulations. Her background includes roles as a payroll manager, HR manager, implementation consultant, and assistant controller.

1. JIHAN E. CHARLES-MORGAN
6487 Gina Agha Cir  Lithonia, GA 30038  (917) 482-1406  jihancharles@gmail.com
OBJECTIVE: A Payroll/Human Resources Professional seeking a challenging and rewarding position where my
knowledge and experience can be best utilized
SUMMARY OF QUALIFICATION
 Offering 12+ years with comprehensive knowledge and
experience in Payroll/HR and Accounting background
 Performance driven with a proven ability to achieve and
exceed business goals in a high pressured environment
 Detail oriented
 Payroll Implementations/Project Management
 Proficient in a wide range of accounting
functions, including General Accounting,
Journal Entry, Payroll & Human Resources
Management/HCM, Implementation/Data
Migration, Functional Analyst, Bank
Reconciliation, General Ledger, Budgeting,
Payroll Tax, Income Tax, Sales and Use Tax
Preparation and Inventory Management
PROFESSIONAL EXPERIENCE
ADP/Cognizant, Alpharetta, GA Feb 2016 – November 2016
HCM Payroll Implementation Consultant/Project Manager
 Performed project work tasks as required to meet project deadlines and client expectations
 Engaged clients with requirements gathering, process re-design and gap analysis. Engaged with client throughout the entire
data migration and also performed functional analytical task on client’s data.
 Consulted with users, management and technical team to asses HCM cloud computing needs and systems requirements
 Managed project issues, risks and communicate status and escalate concerns to management and client
 Team reporting to me included: UPM’s. UTL’s, Security Team, Etc...,
 Ensured that clients were migrated successfully and efficiently from Payforce payroll system to ADP Vantage HCM payroll
system.
 Worked with client on their first few payroll processing and ensured that clients were successfully functional in new system
Atlanta Fixture & Sales Company, Inc.; Atlanta, GA May 2015 – January 2016
Payroll/Human Resources Manager
 Managed the daily functions for Payroll Processing and Benefits Administration for all employees in multi-states.
 Trained Supervisors and Management to fully utilize the new Paylocity payroll system, with access to manage their payroll
effectively and efficiently
 Provided professional Payroll/HR services. Single handedly managed Bi-weekly payroll processing for Hourly and Salaried
employees, Monthly Commission, Manual checks and off cycle Payroll
 Led an Implementation from Kronos and Paychex to Paylocity Web Time & Web Pay which brought forth a significant
savings of over 10% in payroll cost
 Set up new Earnings and Deduction codes and mapped them to the correlating General Ledger accounts
 Managed ACA filings and regulations for form 1095-C fully utilizing the Paylocity ACA Tools
 Coordinated Payroll/Human Resources policies and procedures with Accounting and Department Managers
 Issued appropriate payroll analytical reports to managers and company executives on request
 Performed payroll banking functions: Set up employees for Direct Deposit, verified bank records, notified bank of voids and
stop payments
 Administered E-verify for authentication of employees form I-9 documents to determine employment eligibility upon hiring

2. JIHAN E. CHARLES
Résumé  Page Three
 Verified and input new hires and termination of employees into computerized payroll and time and attendance system, fully
utilizing Paylocity’ s Web Pay and Web Time software
 Administered Wage Garnishments, Worker’s Comp, Disability filings, Child Support, Tax Liens, Unemployment filings and
other payroll deductions.
 Coordinated and administered payments of employee 401K, FSA, DCA, Medical, life Insurance, PTO and other payroll
functions
 Ensured that company policies and procedures were properly followed as well as maintaining accurate payroll internal
controls and compliance documentation to follow Federal and State guidelines
 Researched Payroll/HR discrepancies and provided resolution to inquiries
 Reviewed and stayed current on all Federal, State and Local Quarterly and Annual tax laws and reconciliation for multi-state
 Researched and responded to IRS and State notifications
 Reconciled and Audited Payroll Register on a Bi-weekly basis
 Managed customized Payroll excel reports
 Performed other business related duties as assigned by the Controller and President
ADP; Alpharetta, GA March 2015 - May 2015
Lead HCM Consultant - Contractor
 Provided professional HR support for well-known major organizations who outsourced their HR functions to ADP
 Worked closely with the Implantation and Tech support team on setting up the HR/organizational structure of our new
clients
 Created organizational jobs, task and positions and assigned them to various cost centers fully utilizing the ADP Vantage
software
 Assisted and supported clients on configuring their HR Modules to meet their company’s specifications
SIWANOY COUNTRY CLUB; Bronxville, NY January 2005 – March 2015
Payroll Manager/Assistant Controller
 Provided professional Payroll/HR services. Single handedly managed weekly payroll processing for Hourly, Salaried, union
and non-union employees
 Completed all Year End Payroll Operations including issuing W-2’s, Annual Reconciliations, submission of wage data to the
state, local governments and balancing of all Payroll Accounts. Reconciled General Ledger accounts to the Payroll Postings
and prepared appropriate journal entries for year end.
 Verified and entered new hires and termination of employees into computerized payroll and time and attendance system,
fully utilizing the Paylocity and Qqest payroll software
 Administered E-verify for authentication of employees form I-9 documents to determine employment eligibility upon hiring.
 Handled worker’s comp claims, disability filings/claims, unemployment claims, garnishments, child support, tax liens other
payroll deductions
 Coordinated the setup, administration and payments of employee Simple IRA, FSA, DCA, union and non-union Medical,
Welfare and Pension, Union Dues, life Insurance, PTO and other payroll functions.
 Managed customized excel reports for reporting Union dues, health and pension payments
 Filed and remitted Quarterly NYS-45 and review quarterly Payroll taxes
 Coordinated Union and Unemployment Audits
 Handled Cobra Filings for all non-union/terminated employees
 Prepared payroll analytical and management reports on request
 Served as Liaison between the Country Club, employees and the Unions (Local 32BJ and Local 100)

3. JIHAN E. CHARLES
Résumé  Page Three
 Maintained Employee files and documents to be in compliance with state and federal regulations and wage and overtime
laws.
 Assisted in the preparation and review of annual Payroll budgets for all departments
 Managed the implementation process of Paylocity, Paychex and Qqest-Timeforce (Infinisource) from ADP Pay Expert and
E-Time
 Account reconciliations-General Ledger, reconcile monthly Capital, Operating and Money Market bank accounts
 Journal entries / monthlyclose – preparation and entry of required entries for the monthly close and adjusting entries within
the established timeframe
 Assisted in the Analysis of financial data to ensure accuracy
 Prepared and submitted monthly and quarterly Sales and Use Tax filings and payments
 Prepared and executed wire transfer payments using Hudson Valley banking system.
 Assisted in the day-to-day functions of the Accounts Receivable and Accounts Payable department. Direct supervisor of the
Accounts Payable Clerk
 Assisted in the bookkeeping and cash flow of Operating and Capital Accounts
 Managed, reconciled and computed monthly inventory process
 Worked closely with the Controller to select, prepare and execute health coverage plans and benefits
 Assisted the controller with Internal and External annual Audits
AMERICAN SPECIALTIES INC; Yonkers, NY September 2004 – January 2005
Accounts Receivable / Credit & Collections Specialist
 Handled responsibilities for interacting, preparing and sending invoices to clients
 Made collection calls related to past due invoices
 Assisted in reconciling accounts that had open credits, unapplied payments and misapplication of funds
 Processed payments accurately and in a timely manner
 Compiled statements and notify clients of outstanding balances related to invoices sent
 Research and answered customer queries about invoice discrepancies
 Assisted in monthly inventory reconciliation
 Crossed trained on all functions in the Accounts Payable department
 Responsible for major accounts domestically and international
MERRILL LYNCH; White Plains, NY October 2003 – April 2004
Finance Intern
 Lead a major client marketing campaign resulting in three new affluent clients requesting Merrill Lynch services
 Maintained Advisor Client Management System
 Conducted marketing research analysis
 Developed a client mailing procedure system to keep clients informed
Represented Merrill Lynch at Metro NY Medical Expo
EDUCATION
Mercy College – Dobbs Ferry, NY
MBA, Finance/Accounting May 2010
Monroe College – New Rochelle, NY

4. JIHAN E. CHARLES
Résumé  Page Three
B.A., Accounting April 2004
TECHNOLOGY SUMMARY
MS Office (Word, Excel, PowerPoint) ADP/ADP Pay Expert, E-Time  Vantage HCM Payforce
Siebel  ALM Paychex Paylocity Web Pay/Web Time Qqest-Timeforce/Infinisource  Kronos 
Crystal Reports  Reports Smith Report Writer  AS400  Club Systems/Club Select Jonas  Avante 
Merrill Lynch Client Mgmt. Systems  QuickBooks Peachtree