1. JENNIFER SOTELO
6431 RidgecrestRd #202 Dallas TX 75231
| connectingheartstx@yahoo.com | 214-290-3848
SUMMARY An accomplished,results-driven Managementprofessional with 18+ years experience in
management,recruiting,training & development, coaching and monitoring. Expertise in
developing and implementing programs to improve business operations and employee
progression. Able to promote a healthy, positive work environmentby investing time and
effort into training and developmentprograms.Energetic and enthusiastic self-starter ready
to take on new challenges.
SKILLS & ABILITIES Able to organize information,people or things in a systemic way; able to establish priorities
and meetdeadlines
Able to clarify the nature of a problem,evaluate alternatives,propose viable solutions and
determine the outcome ofvarious options
Speaks and listens effectively and attentively; able to negotiate/resolve differences,provide
positive feedback.Able to persuade others,gather appropriate information
Able to build a relationship ofmutual trustwith clients and team.Able to handle complaints
and concerns in a sensitive,timelymanner
EXPERIENCE STORE MANAGER SEES CANDIES
11-13 TO CURRENT
In charge of strengthening sales,ordering productand supplies,Loss and Profit,scheduling,
managing labor and Human Resource processes,and maintaining interpersonal
relationships with customers and team. Responsible to maintain and upkeep ofstore and all
required City Of Dallas and State of Texas Certificates.Able to achieve sales goal nearly
every quarter.
AREA MANAGER WINGSTOP RESTUARANT
8-13 to 11-13
Developed,implemented and presented HR and training programs including mentoring and
disciplinaryprograms.Redesigned Profitand Loss program with accountabilityfor store to
store usage.Constructed program for better communication between manylocations for
better flow of productand goal accountability.
STORE MANAGER COLDWATER CREEK
6-10 TO 8-12
In charge of driving sales, maintaining brand integrityin visual merchandising,making
schedules and maintaining interpersonal relationships between customers and employees.
EDUCATION WEST TEXAS A&M UNIVERSITY, CANYON TX
LAW
Studied law and maintained a 3.9 GPA
VOLUNTEER I volunteered for three years at the Ronald McDonald House in Amarillo,Texas. I was
responsible to welcoming families into the home and show them to their living quarters and
make them as comfortable as possible.
