The document is a resume for Kelly Swinney seeking a career change from real estate sales to the healthcare field. It summarizes her qualifications including 14 years of experience in real estate sales developing client relationships and meeting goals. It also outlines her education including a Bachelor's degree in Public Health and certifications in phlebotomy and as a medical assistant. Relevant skills include proficiency with Microsoft Office, CRM software, and experience working with persons with disabilities.

1. Objective To obtain a position in the health care field as I make a career change from real estate sales.
Summary of
Qualifications
Positive attitude with the ability to establish rapport with customers, discover their needs and
strive to meet the goals of the client as well as the organization.
Experience 2002-2016 Coldwell Banker/Solutions Real Estate Carlsbad/Vista, CA
1989-1999 Realty Executives Kingston, TN
Real Estate Sales
 Develop client relationships with diverse populations and industry professionals through
excellent verbal, written and interpersonal communication skills.
 Proficient in the use of contact management systems to manage information, provide efficient
customer service and develop business opportunities.
 Highly goal oriented and proficient at meeting established goals and objectives related to
training, selling, education and client relationships.
 Able to multi-task in a fast-paced environment, maintaining attention to detail.
 Skilled at developing effective marketing materials to educate and convey information for clients
to make informed decisions.
 Collaborate with other professionals to efficiently complete the sales process, fulfilling all legal
requirements and duties to clients.
 Attend meetings and participate in ongoing education opportunities to maintain and sharpen
skills.
 Able to work independently and within a team environment.
 Sharp problem-solving skills, able to create win-win outcomes, maintaining customer
satisfaction and contribute to company success.
 Organized community landscaping improvement project for disabled veteran in 2015.
1999-2002 Westminster Seminary Escondido, CA
Administrative Assistant
1987-1989 Department of Motor Vehicles Oceanside, CA
Registration Technician/Human Resource Technician
1981-1987 Law Office of Richard Ravreby Carlsbad, CA
Legal Secretary
Part-time positions at T.E.R.I., Home Helpers, and IHSS gaining experience working with persons
with developmental/physical disabilities and the elderly.
Education Bachelor of Science in Public Health, National University, San Diego (2005-2016)
Phlebotomy Technician, Front/Back Office Medical Assistant, Vista Adult School (2004-2005)
Residential Services Specialist certificate, Palomar College (2002-2003)
Skills Proficient in Microsoft Office 2016 suite (MSWord/PowerPoint/Excel/Publisher/Outlook/
Access/OneNote); Google suite; WordPress; video, CRM contact and lead management software;
social media platforms; marketing design
Quick-learner with strong organizational skills
Volunteer
Experience
Women’s Resource Center, hotline and S.A.R.T. volunteer
Solutions for Change, family homeless shelter
Awards Spirit Award for creating and maintaining a high-energy, positive attitude within the office
environment.
Leadership Award for teaching and leading others in pursuing excellence in the industry and
building personal careers.
Phone: 760.224.1102
Email: Kelly@KellySwinney.com
1010 East Bobier Drive #68
Vista, CA 92084
www.linkedin.com/in/kellyswinney
KellySwinney