1. Professional Summary
Skills
Experience
SKYLA JONES-CHAMPAGNE
Springfield , MA 01109 | (H) 4136936633 | skylamarie2511@yahoo.com
Accomplished and energetic hard worker with a solid history of achievement in customer
service. Motivated leader with strong organizational and prioritization abilities. Areas of
expertise include interpersonal, communication and self-motivated.
Writing
Active Listening
Customer and Personal Service
Service Orientation
Coordination
Critical Thinking
Monitoring
Social Perceptiveness
Sales and Marketing
Food Production
01/2016 to PresentCashier
Bigy Express – Longmeadow, MA
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Assist customers by providing information and resolving their complaints.
Count money in cash drawers at the beginning of shifts to ensure that amounts are
correct and that there is adequate change.
Greet customers entering establishments.
Answer customers' questions, and provide information on procedures or policies.
Sell tickets and other items to customers.
Calculate total payments received during a time period, and reconcile this with total
sales.
Stock shelves, and mark prices on shelves and items.
09/2014 to 08/2015Crew member
McDonalds – Charlton, MA
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Greet customers entering establishments.
Sell tickets and other items to customers.
Sort, count, and wrap currency and coins.
Remove cooked material or products from equipment.
Prepare food
Take orders
Drive threu

2. Education
References
Certificate : Phlebotomy
Quinsigamond Community College - Worcester, MA
GED:
Young parent program - Springfield, MA
Richard Lopez-
Past manager
known-1+ years
774-276-7275
Suliana Rolin-
Past manager
known-5+ years
413-693-3287