1. KRISTIAN MORGAN
412-855-2317GALENA, 43021, UNITEDSTATES
PROFILE
Seeking a position that will utilize my academic training and further grow my professional
development.
EMPLOYMENT HISTORY
Management Assistant at Enterprise, Columbus
2016 – Present
Implemented direct communication process with clients to ensure to 100% satisfaction with
company experience, utilize feedback to continuously improve processes.
Selected to Top Gun Program, Promoted to Top Gun Program a er 6 months.
Grew the number of wholesale accounts by displacing the competition and providing
superior customer service.
Contributed in increasing the retail branch Enterprise Service Quality Index (ESQI) customer
satisfaction score by 20% during first 3 months of employment.
Reviewed and analyzed reports, financial statements and billing
Sales Associate (Part-Time) at J Crew, Columbus
2016 – Present
Consult with customers to determine needs, assess personal style and recommend
appropriate items for purchase.
Maintain merchandise displays according to corporate policies.
Process customer payments by cash, check and credit card.
Server/Host/Receptionist (Part-Time) at Kensington Place Assisted Living,
Columbus
2008 – 2016
Perform server and hosting duties for high-volume Assisted Living Dining Hall.
Manage all kitchen operations during weekend breakfast shi s, including food order
fulfillment, quality control, and inventory management.
Adhere to all applicable food safety guidelines.
Train and supervise all new wait staff.
EDUCATION
Ohio University, Athens
2012 – 2016
Degree: Bachelor of Business Administration
EXTRA-CURRICULAR ACTIVITIES
Hiram College Basketball, Hiram
2010 – May 2010
Played two years of college basketball. Through my years of basketball I became an outstanding
team player, leader, and communicator.
DETAILS
6999 Streamside Dr, Galena, 43021,
United States
412-855-2317
mkristian14@gmail.com
SKILLS
Leadership
Management
Sales
Business-to-Business(B2B)
Time Management
Training
