1. AMY HOLLOWAY
116 whispering lane, guntown, Mississippi 38849 H: 6625230618 C: 6625230618 hogs1979@gmail.com
Dedicated Store Manager with more than 19 years in store management. Well-versed in directing personnel,
creating effective merchandising projects and using sales strategies to boost store sales.
Excellent customer service skills
Hourly shift management
POS systems
Personnel development
Customer relations
Merchandising
Strategic thinker
Detail-oriented
Goal-oriented
Mathematical aptitude
Store displays
Staff training and development
Opening and closing procedures
Customer-oriented
Recruitment and talent development
Inventory control
Talented multi-tasker
Flexible thinker
Effective workflow management
Effective problem solver
Excellent time management skills
Skilled trainer
Reliable and punctual
Fashion industry knowledge
Creative
Store Manager, 06/2015 to Current
Charlotte Russe – 1001 Barnes Crossing Road,Tupelo, MS 38801
Assigned employees to specific duties to best meet the needs of the store.
Hired, trained and evaluated personnel in sales and marketing.
Managed staff of 33 sales associates, 4 team leaders and 1 assistant managers.
Interviewed job candidates and made staffing decisions.
Scheduled and led weekly store meetings for all employees.
Reported to the district manager regarding all store and staff issues.
Increased profits through effective sales training and troubleshooting profit loss areas.
Completed profit and loss performance reports.
Trained and developed new associates on POS system and key sales tactics.
Conducted store inventories two times a year.
Decreased shrink by 33.3%
Store manager/Assistant Manager, 09/2005 to 06/2015
Justice – 1001 Barnes Crossing Road. Tupelo, MS
Stocked and replenished merchandise according to store merchandising layouts.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Welcomed customers into the store and helped them locate items.
Educated customers about the brand to incite excitement about the company's mission and values.
Developed positive customer relationships through friendly greetings and excellent service.
Handled understaffing, disputes, terminating employees and administering disciplinary procedures.
Supervised a sales force of 25 sales associates.
Evaluated staff performance against expectations.
Associate of Applied Science: Fashion Merchandising, 1999
PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
EDUCATION
