This document discusses direct and reported speech. Direct speech uses quotation marks to report the exact words said, while reported speech does not use quotation marks and does not have to be word-for-word. When changing direct speech to reported speech, pronouns, time/place words, and verb tenses typically change. Questions are changed to a subject-verb word order and do not use auxiliary verbs like "do" or "did". Commands and requests are reported using "told" or "asked" followed by "to" plus the verb.