2. Overview:
Preface
What is KM?
What is IM?
What is IT?
Differences among KM, IM & IT
Relationships among the three majores
3. Preface:
Today we live in a highly competitive world,
everything is knowledge‐based. The latest
management tool and realization of how to
respond to the challenges of the economy in
the new millennium, is the idea of "knowledge
management" (KM). Now-a-days information
systems play a very important role in
improving an organization's performance and
its increased competitive capacity. Technoloy
is the achievements of both knowledegs.
4. Difinition:
Knowledge management is ‘the process that continually
ensures the development and application of all kind of
knowledge that is pertinent to a firm, with the objective
of improving its problem-solving capacity and thus
contributing to sustaining its competitive advantages
5. Knowledge Management
What is knowledge Management ?
A systematic and integrated coordination of
organisation-wide activities of acquiring,
creating, storing, sharing, dissemination,
developing and deploying knowledge by
individuals and groups in pursuit of
organisational goals.
7. Knowledge Management System Cycle
Creates knowledge
through new ways of
doing things
Identifies and captures
new knowledge
Places knowledge into
context so it is usable
Stores knowledge in
repository
Reviews for accuracy and
relevance
Makes knowledge
available at all times to
anyone
8. What is IM
Information management (IM) is the collection and
management of information from one or more sources and
the distribution of that information to one or more audiences.
This sometimes involves those who have a stake in, or a right
to that information. Management means the organization of
and control over the structure, processing and delivery of
information.
Information, as we know it today, includes both electronic and
physical information. The organizational structure must be
capable of managing this information throughout the information
lifecycle regardless of source or format (data, paper documents,
electronic documents, audio, social business, video, etc.) for
delivery through multiple channels that may include cell phones
and web interfaces. Given these criteria, we can then say that
the focus of IM is the ability of organizations to capture,
manage, preserve, store and deliver the right information to the
right people at the right time.
9. What is IM
Information management (IM) is the collection and
management of information from one or more sources and
the distribution of that information to one or more
audiences. This sometimes involves those who have a
stake in, or a right to that information. Management
means the organization of and control over the structure,
processing and delivery of information.
10. Outputs of a Management Information System
Scheduled reports
○ Produced periodically, or on a schedule (daily, weekly,
monthly)
Key-indicator report
○ Summarizes the previous day’s critical activities
○ Typically available at the beginning of each day
Demand report
○ Gives certain information at a manager’s request
Exception report
○ Automatically produced when a situation is unusual or
requires management action
12. Characteristics of Information
Management
Provides reports with fixed and standard
formats
Hard-copy and soft-copy reports
Uses internal data stored in the
computer system
End users can develop custom reports
Requires formal requests from users
13. Information Technology (IT)
The technology used for the study, understanding,
planning, design, construction, testing, distribution,
support and operations of software, computers and
computer related systems that exist for the purpose
of Data, Information and Knowledge processing.
Information Technology is the technology (hardware
and software) required for the processing of data
and other information. This website is a type of
information technology. See the related links.
15. Similarities between KM and
IM
Selection and filtering
Search and retrieval
Archiving and indexing
Cataloging and Classification
Ordering and integration
Use and sharing
Analysis and evaluation
16. Differences between KM and
IM
Knowledge
management Information management
Focus on information-organization
Focus on knowledge renewal
Prefer static objects
and creation
Document‐ and information
Action oriented centered
People‐ and customer Emphasis on processing and
centered preserving
Emphasis on utilization and External orderliness
sharing
Add value to knowledge
resource
17. 3 in 1
Knowledge Management = KM
KM = (I + P)S
Legend:
I = Information Management
+ = Information Technology
P = People
s = shared use
18. IT & KM
IT is often advanced as the anchor to
develop knowledge management initiatives.
Technology is configured when information is
comprised or composed with