This document is a resume for Mohamed Abd Elnaby Mohamed from Sharjah, UAE. It outlines his work experience including positions as a Sales Associate at LEVEL SHOE DISTRICT from July 2015 to December 2015 and as a Senior Sales Associate at DIESEL from September 2013 to June 2015. It also lists his education and skills in areas such as customer service, retail, time management, and Microsoft Office. The resume aims to portray Mohamed as a motivated, hardworking, and customer-focused professional with strong communication skills.

1. MOHAMED ABD ELNABY MOHAMED
Sharjah, UAE.
Mobile: 050-917 7161
Email: eldon.ronaldo7@yahoo.com
WORK EXPERIENCE
July 2015 – Dec 2015 LEVEL SHOE DISTRICT-
Chalhoub- Dubai Mall- Dubai.
Sales Associate
 Achieving the personal, store and KPI targets in order to meet the overall
Organizational objectives.
 Ensuring that all store related policies are being fully complied with in order to
Ensure the smooth running of the store.
 Provide excellent customer service at all times by following policies, providing
 Product information and adopting a friendly as well as courteous attitude towards
customers, in order to establish and manage lasting relationships.
 Maintain up-to-date knowledge of the competitors in order to identify our
Unique selling points (USP) thereby driving sales.
Sep 2013 – June 2015 DIESEL – Fashion Avenue,
Dubai Mall – Dubai.
Senior Sales Associate
 Achieving the personal, store and KPI targets in order to meet the overall
Organizational objectives.
 Provide excellent customer service at all times by following policies, providing
Product information and adopting a friendly as well as courteous attitude
Towards customers, in order to establish and manage lasting relationships.
 Maintain up-to-date product knowledge, in terms of designs, trends, quality-
Based issues, availability in order to provide excellent customer service.
 Maintain up-to-date knowledge of the competitors in order to identify our
PERSONAL PROFILE
I would describe myself as a motivated, well presented, hard working person, experienced in customer
service and thrives working with the public, dealing with queries and helping to solve problems. I have
excellent communication and strong people skills with a great can do attitude.
I always like to carry out my work in a professional and efficient manner. A dedicated team player and
also able to work on my own initiative. Comfortable operating in high pressure environments.

2. Unique selling points (USP) thereby driving sales.
 Uphold and maintain the visual merchandising aspect of the store, by ensuring
Those products are coded, tagged, priced etc in order to make certain that
Brand and UOB standards are met.
 Ensuring that all store related policies are being fully complied with in order to
Ensure the smooth running of the store.
Jan 2012 – Aug 2013 MAX – Landmark Group
Sharjah.
Senior Sales Associate
 Achieving the personal, store and KPI targets in order to meet the overall
Organizational objectives.
 Provide excellent customer service at all times by following policies, providing
Product information and adopting a friendly as well as courteous attitude
Towards customers, in order to establish and manage lasting relationships.
 Maintain up-to-date knowledge of the competitors in order to identify our
Unique selling points (USP) thereby driving sales.
 Ensuring that all store related policies are being fully complied with in order to
Ensure the smooth running of the store.
EDUCATION
The higher Institute of Advanced Studies, Cairo Egypt.
 Bachelors Degree in Management Information System- 2007
SKILLS & EXPERTISE
 Customer Service
 Retail
 Time Management
 Fashion
 Retail Sales
 Microsoft Office
PERSONAL DETAILS
Nationality - Egyptian
Marital Status - Married
Date of Birth - 27th
October 1986
Place of Birth - Cairo
Passport No - A03644701
Hobbies - Foot Ball
Visa Status - Visit Visa (3 Month)
I hereby certify that the particulars herein stated are true and correct to the best of my
Knowledge.