Abull Hassan Mohamed is currently working as an Assistant Store Manager at Footlocker in Dubai, UAE. He has been working for M.H. Al Shaya Group Co. LLC since 2012, where he has received excellent customer service scores and implemented initiatives like reorganizing the stockroom. Prior to his current role, he worked as a Senior Sales Associate at Milano Italian Fashion in Dubai for several years. He has experience in customer service, visual merchandising, sales, and people management. He is proficient in English, Sinhala, Tamil, Malayalam, Hindi, and Arabic and holds a driving license in Dubai.
• More than 13 years’ experience in management sales and customer service
• Experience in Administrator related works for all kinds of computer resolve problems.
• Experience in computer billing, barcode editing, stock checking, daily sales updating and etc.
• Good communication skills in Arabic and English.
• Energetic and enthusiastic individual with the High level commitment towards work.
• More than 13 years’ experience in management sales and customer service
• Experience in Administrator related works for all kinds of computer resolve problems.
• Experience in computer billing, barcode editing, stock checking, daily sales updating and etc.
• Good communication skills in Arabic and English.
• Energetic and enthusiastic individual with the High level commitment towards work.
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Handling sales in a manner that will optimize leads improve the efficiency, help achieve the mission and goals, and result in outstanding and profitable work. Reports to Sales Head.
• 14 years of experience in management, sales, and marketing
• Ability to work in a team or independently with minimal supervision
• Strong relationship builder and excellent negotiator
• Excellent communication, interpersonal, organizational and problem solving skills
• Ability to multi-task effectively
• Provide superior customer care, team spirit, and training
• Proficient in Internet Explorer and all Microsoft Office programs
1. Abull Hassan Mohamed
Sharjah
Dubai - U.A.E
Contact No.: 055 9511903
E-mail Address: mohammedsakee@gmail.com
WORK EXPERIENCE: (Current)
Asst. Store Manager (M.H. Al Shaya Group Co. LLC , UAE)
(Footlocker – Mirdiff City Centre / Ibn Battuta Mall / Dubai Mall)
Period: September-2012 to till date
Achievements
• Got 100% scores for an excellent customer service.
• Handled a store alone during manager’s absences & got positive feedback.
• Implemented a new tool to arrange the stockroom.
• Promoted as Visual Merchandiser.
• Nominated for Managers Training Programme within the company. (Grow With Us)
• Promoted as Assistant Store Manager.
Job responsibilities
• End-to-end management of retail business and store operations.
• Planning sales and forecasting.
• Ensuring consistency of standards is maintained.
• Setting sales targets to individual team members.
• Provide timely feedback to senior management regarding performance.
• Dealing with any enquiries and complaints and monitoring customer service.
• Use information technology to record sales figures, conduct trend analysis and report performance.
• Continually seek increase in customer loyalty, retention, satisfaction and spend.
• Delegate tasks effectively and appropriately to create self-managing teams.
2. Senior Sales Associate (Al Shaya Group Co. LLC , UAE)
(Milano Italian Fashion- IBN Battuta Mall, Mall of the Emirates & Dubai Mall)
Period: January-2009 to September-2012
Achievements
• Opened a new store & achieved the Business Plan (BP)
• Nominated as a shop floor incharge
• Visual Merchanding specialist.
• Promoted as senior sales associate.
Job responsibilities
• Customer Service
• Visual merchandising
• Sales promotions and campaigns planning and management.
• Administration
• Cashiering
• Training and developing teams
• People management
• Proficient in usage of computer systems and software
Passed experiences in Sri Lanka
• Receptionist cum telephone operator in an Manpower Agency
• Quality Controller in a BPO Financial Company (RR Donnelly & Sons)
• Sales Representative in a bicycle spare parts showroom (City Cycle Centre)
EDUCATIONAL QUALIFICATION.
Passed G.C.E. ordinary level examinations at the year of 2005.
OTHER SKILLS
Holding Driving License of Dubai, UAE with owned car.
Known Languages
English, Sinhala, Tamil, Malayalam, Hindi & Arabic working knowledge
PERSONAL DETAILS
3. Date of Birth : 14th
January 1987
Marital Status : Bachelor
Nationality : Sri Lankan Muslim
Visa Status : Employment Visa
Contract No : 055 9511903
References will be furnished upon request.
I hereby certify the above mentioned information are true and correct to the best of my knowledge.
Abull Hassan Mohamed