Manish is seeking a career opportunity where he can contribute his skills and hard work. He has over 5 years of experience in retail store management. As a retail store manager, he is responsible for devising marketing strategies, managing a team of 6 people, ensuring financial performance and sales targets are met, visual merchandising, inventory management, and customer service. Prior to his current role, he worked as a retail store manager for United Colors of Benetton for over 2 years. Manish holds a B.A. degree and has strong computer skills and interests in traveling and networking.
A capable , result oriented Business Operation Manager with experience of leading high performance teams and of successfully increasing efficiency and productivity.
1. MANISH
Email-:manishkhandelwal231@gmail.com
Phone: +91-8744883332
CAREER OBJECTIVE
• To excel in my career and contribute in the growth of the company with my skills and hard
work to create a win- win situation for both.
EXPERIENCE
RETAIL STORE MANAGER AT MUSTARD CLOTHINGS PVT.LTD (NOV-2015 TO
PRESENT)
Responsible for devising selling and marketing strategies in tune with micro business
plans of the organization.
People Management- Lead by example on store standards, Train the staff as per store
standards, leave planning and shifts, motivating the staff, monitor individual
performances, general discipline and punctuality at the store.
Sales- Motivating the team to achieve the sales targets, ensuring excellence in new
age customer service standards, CRM data maintenance, handling customer
complaints.
Efficiently initiated enrollment of corporate tie ups for regular business through the
Retail stores
Responsible for Financial performance of stores, design and improvise efficient
Business Processes and strategies.
Responsible for managing team of 6 people and all activities related to the store
operations like Maximization of Sales and profit, generating and execution of
corporate sales for the area.
To ensure Management Information System (M.I.S.) reports is updated on the
timelines.
Responsible for taking part in store level marketing promotions.
Visual Merchandising- Maintaining and abiding by the Brand Standards. Innovative and
creative display, Clear expression of special campaigns, discounts, themes.
Taking care of Cash flow management and sending display reports.
Stock positioning: Proper maintain the base stock according to analyzing the fast &
slow moving, high & low margin products and control on pilferage.
Updating the stocks on regular basis & ensuring optimum inventory levels of various
kinds according to the current market need and trends.
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2. RETAIL STORE MANAGER AT UNITED COLORS OF BENETTON SINCE March-2013
to Nov-2015
A result oriented retail professional with 2.5 years of experience in Retail Sales, Store Operations and
Customer Service. Currently associate with SSIPL LIFE STYLE as Retail Store manager (BENETTON).
Knowledge of handling the operations related to Merchandising, Customer Service, Inventory & Pilferage
Control, MIS, Promotional Offers and Institutional Business.
AREAS OF EXPOSURE
Handling day-to-day management of the store in accordance
with company policy.
Monitoring competitor activities and devising effective counter
measures.
Using information technology to record sales figures, analyze
data and undertake forward planning.
Lead Generation, Presentation for B 2 B sales.
Developing plans to improve the commercial performance of
the store by increasing its turnover and maximizing profitability.
Certifying that visual merchandising is consistent with
customers' expectations of the brand.
Checking inventory of products, ensuring that shelves and
racks remain stocked and that the product is frequently rotated
out of storage areas.
Managing stock levels and making key decisions about stock
control.
Touring floor regularly, talking to customers, identifying and
resolving urgent issues.
Receiving spontaneous feedback from customers, intervening
in confrontations between customers and employees.
Organizing special promotions, displays and events to enhance
visibility and increase business.
Recruiting, training and development of employees.
Maintaining adequate staffing levels exist in order to effectively
operates the store, and that employees receive the training
necessary to perform their job responsibilities independently.
• Worked as Platinum Team Member with Domino’s pizza from July 2007 to Jan 2011.
Job Responsibilities:-
• Keeping the customer happy and loyal
• Training and Development
• Staff and customer safety
• Cash handling and running reports
• Team meetings
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Business Development
Store Operations
Visual Merchandising
Inventory Control
Customer Service
Product Promotions
Team Management
3. • Inventory Management
ACADEMIC CREDENTIALS
• B.A Passed from J.N.U
• 12Th
Passed form U.P Board
PERSONAL DETAILS
Date of Birth: 10th
May 1986
Father Name: Late Sh. Vimal Khandelwal
Permanent Address: House No.GL/26 L Block Hari Nagar Jail Road, Tilak Nagar (New Delhi).
Pin: - 110064
Sex: Male
Language known: Hindi, English.
Marital Status: Married
COMPUTER KNOWLEDGE
• M.S office
INTERESTS
• Travelling to new destinations
• Growing my network of friends
STRENGTHS
• Ability to adapt easily
• Self-Motivation and positive attitude
• Flexible to work under different situations
Date: - Signature:
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