Tracy Quinton is applying for an administrative position and has over 20 years of experience in office administration, customer service, and student advising roles. She possesses strong skills in time management, adapting to new environments, and team collaboration. Her background includes experience with database maintenance, event coordination, and developing new processes. She is looking to apply her skills and passion for problem solving to a new challenging role.

1. Continued…
Tracy Quinton
Tquinton61@yahoo.com 403-542-4413 • Calgary, Alberta, Canada
Dear Sir/Madam,
As an administrative professional with success also working as a student advisor, it is with great excitement that I
submit my CV for consideration to become a member of your team. In addition to my formal education and training,
my 20+ year history of hands-on administrative and advising experiences makes me an excellent match for the
unique demands of the position you have advertised.
In each of my professional roles, I have been successful in producing positive results and I have a consistent history
of advancing shared goals. Please review the following examples from my CV, which outline the many strengths I
can leverage to advance the mission of your company.
• Ability to adapt to new environments
• Strong time management skills and ability to respond to high volume changing priorities
• Extremely comfortable in all situations
• Very flexible and adaptable in busy environments
 Knowledge of SAP, Wellview , Oildex/Open Ticket, PeopleSoft for Student Administration as well as MS Office
programs
 Proven ability to handle multiple complex tasks while meeting deadlines and maintaining accuracy
 Ability to be a strong team member as well as work individually
 Recognized and complimented by internal and external stakeholders for professionalism and friendly
demeanor.
My CV provides further detail on my talent for team collaboration and passion for problem solving; it is my goal to
apply these skills to a challenging and exciting position within your company. I look forward to setting up a meeting
to discuss in greater detail how I can benefit your company. In the interim, thank you for reviewing this letter and
the attached material.
Sincerely,

2. Tracy Quinton Page 2
Administrative Professional & Program Advisor
Tquinton61@yahoo.com 403-542-4413 • Calgary, Alberta, Canada
Innovative administrative professional with over 20 years of expertise in office organization and customer service
responsibilities. Possess advising background from experience working in student and faculty environment. Proven
ability in successfully adapting in new working environments and learning new role responsibilities quickly, resulting
in the achievement of both organizational and customer goals. Areas of Expertise include:
▪ Receptionist Skills ▪ Operations Administration ▪ Interpersonal Communications
▪ Inventory Management
▪ Event Coordination
▪ Program
Development/Implementation
▪ Student Services
▪ Facilitation skills
▪ Relationship Building ▪ Database Maintenance ▪ Conflict Resolution
Professional Experience
Office of the Public Guardian & Trustee, Department of Justice and Solicitor General • Calgary, Alberta •Feb 5,
2019 to current (temporary contract) Assistant Trust Administrator
Organize searches for next of kin, and financial information, prepare questionnaire’s and correspondence for
Funeral Homes, Social Services, Alberta Collections, telephone communications with Medical Examiner, Landlords,
Shelters, and other various stakeholders, review and interpret results for the Assist with Burial program
Prepare court applications and documents for court orders for Court of Queen’s Bench, Surrogate Matters, draft
memorandums to close files, prepare checklists memorandums
Key Accomplishments:
 Prepared working desk manual with steps and templates for all process
 Developed efficient time management processes for all steps of position
Design Group Contract to ENCANA • Calgary, Alberta •April 1 to Dec 31, 2018 (Contract Dawson Creek area)
Wellsite Coordinator/Administrator
Traveled to completions site to do daily entries for daily costs for up to 6 Wellsite Supervisors. Stamping and coding
of service company tickets for payment approval. Controlled, monitored and updated daily rental tracking for
service company equipment. Coordinated return of equipment to be moved from sight. Helped to create processes
of newly created contract position for cost controls, inventory control of services, and daily rental tracking for day to
day operations. Provided excellent customer service and training to Wellsite Supervisors on new processes.
Key Accomplishments:
•Showed and tracked instances of potential incorrect invoice payments errors worth $25K within first 3 months
•Able to implement processes for ongoing tracking and payment roles for Wellsite Supervisors
•Was able to contribute and assist in major vendor invoicing system conversion
ENERFLEX LTD. • Calgary, Alberta • 2015 to 2017
OPERATIONS ADMINISTRATOR (2016 TO 2017)
Processed daily time entries for three branches with approximately 30 employees in SAP and invoicing for two
branches in SAP. Interacted with branch administrators and coordinators. Provided back up for time entry for
Central Services Team, as well as daily troubleshooting responsibilities.
Key Accomplishments:
 Achieved stronger communications processes with branches, as well as streamlined processes for
better efficiency.
 Able to implement process to catch invoicing errors worth $10,000 within first quarter

3. Tracy Quinton's Standard Resume 3
TracyQuinton
Page Two of three
RECEPTIONIST AND ADMINISTRATIVE ASSISTANT (2015 TO 2016)
Handled general duties for Calgary Branch operations, also offering H&S administrative support. Greeted walk-in
visitors and provided safety materials as needed. Monitored and updated all COI and PPSAs on rental units. E-filed
rental unit invoices, rental return documentation, and engine files. Processed RFQs, invoices for parts, and all courier
requests (both domestic and international). Ordered office supplies on weekly basis. Answered switchboard and
forwarded calls. Performed troubleshooting upon inquiry, finding needed solutions.
Key Accomplishments:
• Saved $14K annually through identifying and rectifying courier process.
• Complimented by internal and external stakeholders for professionalism and friendly demeanor.
UNIVERSITY OF CALGARY • Calgary, Alberta • 2006 to 2013
UNDERGRADUATE STUDENT ADVISOR
Advised students on program and course information, as well as advised faculty and staff on University policies and
procedures. Served as primary contact for program-related inquiries. Gathered student GPA information and
submission of department scholarship and award recommendations. Administered final and deferred exam
schedules. Provided students with pre-requisite and co-requisite information institute policies and procedures,
timetabling, and graduation requirements. Worked with PeopleSoft SIS software.
Key Accomplishments:
• Helped in curriculumre-organization
• Implemented new department process’s to help streamline student advising
• Organized and implemented Student Award Night, open house, and career fair events.
ADDITIONAL CAREER HIGHLIGHTS
Conference Coordinator, INFONEX PROFESSIONAL DEVELOPMENT 2011 – currently (part time)
Hosting conferences, working with professional speakers and delegates in all areas of conference, making sure all
technical requirements are fulfilled for speaker’s presentation
Cooperative Work Experience Coordinator, TRINIDAD AND TOBAGO INSTITUTE OF TECHNOLOGY, Couva, Trinidad,
West Indies, 2001 to 2002
-Developed and implemented a work experience program, prepared students for work experience, prepared
process to monitor and grade students while in work experience program
Student Assistant Liaison, SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY, Calgary, Alberta, Canada, 1998 to
2006 Timetabling/Loading Coordinator, SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY, Calgary, Alberta,
Canada, 1998 to 2006
-Student advising, developed process and procedures for department, timetable and course developement
Education & Training
Business Administration Diploma, GRANDE PRAIRIE COLLEGE
Professional Development: Courses in Leadership, Communications, Mediation and Negotiations, and
Respectful Workplace
Technical Skills: Microsoft Office Suite, SAP, Banner (Student Information System), Dbase III, PeopleSoft, Wellview,
Open Ticket (Oildex), OPGIS (Government Database), SharePoint