Daniel Rau has over 15 years of experience in business administration, account coordination, and sales. He is currently a Pricing Administrator at Agrium, Inc. where he facilitates complex tasks, mentors junior staff, identifies opportunities to improve processes, and coordinates meetings with clients. Prior to this role, he held various sales, admissions representative, and customer support positions. He is pursuing a Bachelor's degree in Business Management and is proficient in several computer programs and networking technologies.

1. Daniel Rau
305 N. Sable Blvd Aurora, CO 80011 ◦ 303-482-5701 ◦ djrau7@gmail.com
Experienced business account coordinator with successful record managing internal and external
account acquisitions. Extremely proficient at coordinating and managing seamless business
synergies and transitions. Motivated cross functional team player driven to exceed expectations of
internal and external stakeholders. Highly accomplished facilitator of meetings with internal and
external clients to allow for improvement business interactions. Dedicated and motivated
business professional with strong commitment to help businesses succeed.
EXPERIENCE
Agrium, Inc. August 2008 – present
Pricing Administrator II - 2011 - present
Sales Administrator II - 2008 – 2011
Span of Control
• Facilitated complex tasks which are governed by established policies, procedures, or
precedents.
• Successful independent contributor with ability to exercises a high level of judgment in
day-to-day work.
• Mentors junior level staff on technical aspects required for successful completion of
assignments.
• Provides guidance to junior staff on methodologies necessary for successful relationship
building skills.
• Utilizes advanced level technical skills and knowledge related to specific area of
expertise.
• Applies extensive knowledge of specific business specific practices to allow for
successful cross-functional business interaction.
• Identify, coordinate and implement opportunities to improve business processes and
practices throughout multiple departments across organization.
• Coordinates and facilitates meetings with external clients to assist in streamlining
business interactions.
Relationship Management and Communication
• Manages sharing of detailed, specialized or sensitive information with internal or
external clients.
• Leverages relationships to identify and engage appropriate resources to navigate and
resolve complex issues.
• Directs junior staff in managing sensitive or controversial discussions.
Accountability for Results
• Resolves complex problems and issues by applying and adapting policies, procedures or
precedents.
• Identify problems or issues and engages in independent resolution.
• Mentors junior staff in problem identification and resolution of issues.
• Define, improve and implement policies and procedures to better meet needs of team.
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2. Westwood College July 2006 – August 2008
Admissions Representative
• Extensive follow-up with applicants and assist with departmental projects.
• Assist with on and off campus events, such as open houses, accepted student’s day,
alumni-admissions receptions, etc.
• Interviewed prospective students, occasionally provide tours of campus
• Served as contact person for several academic departments and campus activities
• Implemented recruitment strategies as outlined in the admissions plan in the assigned
territory to include high school and/or community college visits, attends college fairs,
are receptions, and events
• Initiated, planned, and executed special projects in conjunction with the goals and
objectives of the College.
• Provided admission presentations to visitors during campus daily tours and at on
campus and off-campus events
• Advised students and families of admission requirements, transfer guidelines, financial
aid and scholarship information, Successful Transitions in Academic Readiness (STAR)
program, and residence life, etc
• Served as an admissions college liaison, assigned to a specific college
• Completed routine reports related to recruitment, projections, personal schedule, travel,
special programs, and professional development
• Evaluated program effectiveness, assesses outcomes, and develops improved
programming to achieve goals, complete cost analyses, for programs/events
Silverplume November 2005 – July 2006
Executive Sales Representative
• Utilized business to business cold calling sales techniques to sell subscriptions to
agency brokers.
• Provided customer support training to customers on library resource packages.
• Demonstrated Sage Products advantages to potential clients.
• Negotiated payment for new contracts.
Service Magic December 2004 – November 2005
Inside Sales Representative
• Utilized business to business cold calling sales techniques to sell memberships
• Provided back-up to fellow inside-sales reps as needed
• Provided other duties as requested by supervisors and managers
Regis University 05/04 – 08/04
Campus Associate I (Position eliminated as part of group restructure)
• Key support staff for faculty and management of physical facilities at campus.
Provided support for registration, class schedules, tuition collection, room scheduling,
class rosters, site receptionist, reconciliation and deposits correlation. Also answered
SPS Service Line, provided lab clean-up, copier reports, mailings, open and close
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3. campus, coordinated use of equipment and physical facilities for both internal and
external customers.
International Profit Associates 07/02 – 05/04
Senior Area Manager
• Presented analysis/consulting services to CEO or Officer of a prospect
• Answered questions and concerns involving customer relations
• Negotiated payment of consulting services
• Coordinated daily paperwork of Process Management/Monthly paperwork to Senior
Executives.
Level 3 Communications 03/00 – 07/02
Tier I Technician – Contracted Employee
• Responsible for trouble isolation and repair of network detected faults.
• Verified integrity of information on the CLR (Circuit Layout Record)
• Monitored Transport Network Operations Center (T-NOC) Tier 1 Technician in the
Core NOC
• Repaired/Troubleshoot routine problems with Sonet ADM’s, LH NE’s and DCS
equipment.
• Coordinated maintenance and repair activities occurring on Level 3 Network
• Responsible for trouble isolation and repair of customer and network defaults
• Managed order management of current and new international accounts.
• Coordinated the acceptance or rejection of orders field technicians
American Seibukan Karate 11/96 – Present
Instructor – Senior Black Belt
• Provided martial art instruction to children and adults.
• Communicated with potential customers on a walk-in basis and over the phone
• Certified to teach anti-terrorist self-defense.
Education
Regis University – Transferring Fall of 2012
Western Governor University – 2010 to present
B.S. Business Management – in progress
Computer Skills:
Windows 95 – 2000, XP NT/ME, Vista, Windows 7.0.; SAP ; MS Excel, MS Word, Power
Point, Access, Outlook; Adobe; Word Perfect; Lotus Notes, Lotus 1-2-3; Linux; MLT (Multi-
Loop-Tester); Sonet Networks; DWDM Technologies; ARS (Action Request Systems); Clarify,
RX Order, RX Fulfill; MASLSR; COMS; Web Fast; Page Mart
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