Michelle Dugan has over 15 years of experience in healthcare, including as a registered nurse, medical assistant, and pharmacy technician. She graduated with an Associate's Degree in Nursing in 2014 and is currently enrolled in an RN to BSN program. She has over 600 clinical hours of experience in medical-surgical, psychiatric, maternity, and pediatric nursing. She is skilled in patient care, assessment, education, and working in fast-paced environments.
What Does a Medical Assistant Need to Know? Part 1Everest College
Medical assistant students are trained in several fields. These classes will teach you everything you need to know to become a successful medical assistant.
What Does a Medical Assistant Need to Know? Part 1Everest College
Medical assistant students are trained in several fields. These classes will teach you everything you need to know to become a successful medical assistant.
1. Michelle Dugan
572 Second Street Everett, Ma 02149 781-215-1159 michelle.dugan@live.com
Education / Credentials
RN to BSN, Enrolled Spring 2015, Curry College
Associate Degree of Nursing, Graduated December 2014, Bunker Hill Community College
Massachusetts State Registered Nurse License #RN2298634, February 2015
Diploma in Medical Assisting, October 2001, Bryman Institute
Credits in Early Childhood Education, January 2009, Regis College
CPR: BLS certified
Skills & Abilities
Self-reliant and confident newly graduate nurse with sound understanding of advanced patient
care techniques as well as exceptional patient care skills with over 600 hours of clinical experience
Ability to organize and prioritize work
Well versed in delivery of patient care through the nursing process of assessment, planning,
intervention, and evaluation
Highly organized and attentive to detail
Able to work in a fast paced environment
Ability to work well with a diverse population and be cultural competent
Intermediate Spanish
Strong leadership and great interpersonal skills
Clinical Rotations
Carney Hospital Dorchester, MA
Fundamentals of Nursing January 2013 – May 2013
Winchester Hospital Winchester, MA
Medical – Surgical Nursing September 2013 – October 2013
Shattuck Hospital Jamaica Plain, MA
Psychiatric Nursing October 2013 – December 2013
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Brockton Hospital Brockton, MA
Maternal & Newborn nursing January 2014 – March 2014
Mass Hospital School Canton, MA
Pediatric Nursing March 2014 – May 2014
Mount Auburn Hospital Cambridge, MA
Advanced Medical-Surgical Nursing September 2014 – December 2014
Assist in the admission, transfer and discharge of patients
Completed head to toe assessments
Record and notify changes in patients’ conditions
Utilized judgment supported by nursing theory and practice in the delivery of nursing care.
Catheter insertions, wound care and dressing changes using aseptic technique
Educate the patient and families on treatment and therapy measures
Related Experience
Medical Assistant | Cambridge Health Alliance | June 2005 – August 2008
Care for and treat patients in outpatient family practice office primarily in OB/GYN, as directed by
Physician, by performing the following duties. Room and collect patient assessment data. Assist provider
during treatment, testing, and examinations. Perform NST’s, simple lab tests, EKG’s and venous blood
specimens. Maintain timely flow of patients. Provide patient and family education. Computerized patient
documentation. Respond to incoming phone calls. Perform telephone triage. Schedule radiology and
specialists appointments. Review and maintain charts and follow up on patient care as needed.
Medical Assistant | Massachusetts General Hospital | February 2002 – June 2005
Care for and treat patients in outpatient obstetrical practice. Managing patient flow for 7 providers 3 of
which are high risk Doctors. Performing the following duties. Room and collect patient assessment data.
Assist provider during treatment, testing, and examinations. Perform simple lab tests, and venous blood
specimens. Maintain efficient flow of patients. Stocking exam rooms, compiling and distributing patient
education materials. Computerized patient documentation
Pharmacy Technician | Brooks Pharmacy |October 2000 – April 2002
Responsibilities include, filling prescriptions, ordering medications from pharmaceutical companies,
counting and dispensing prescriptions and assist with prescription consultations.