In this presentation, we will discuss the concept of quality management with specific importance on quality assurance, quality control and different views of quality, types of quality, levels of quality and quality determinants. We will also talk about the industrial revolution and beginning of quality control methods.
To know more about Welingkar School’s Distance Learning Program and courses offered, visit: http://www.welingkaronline.org/distance-learning/online-mba.html
In this presentation, we will discuss the concept of quality management with specific importance on quality assurance, quality control and different views of quality, types of quality, levels of quality and quality determinants. We will also talk about the industrial revolution and beginning of quality control methods.
To know more about Welingkar School’s Distance Learning Program and courses offered, visit: http://www.welingkaronline.org/distance-learning/online-mba.html
Measure the performance and durability of products with the help of quality management principles as it helps to achieve the desired business outcomes.
Total Quality Management TQM, also known as total productive maintenance, describes a management approach to long-term success through customer satisfaction. In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work.
This presentation is a collection of PowerPoint diagrams and templates used to convey 40 different total quality management frameworks/models.
FRAMEWORKS/MODELS INCLUDE:
1. Deming's 14 Points for Management
2. Juran's 10 Steps to Quality Improvement
3. Crosby's Four Absolutes of Quality
4. Ishikawa's Six Principles for Quality Transformation
5. Toyota's 14 Management Principles ("The Toyota Way")
6. Baldrige Excellence Framework
7. EFQM Excellence Model
8. Australian Business Excellence Framework
9. Canadian Framework for Business Excellence
10 Deming Prize Framework
11. Singapore Business Excellence Framework
12. Total Quality Management Model (Oakland)
13. ISO 9001 Quality Management Model
14. Kano Model
15. Balanced Scorecard
16. Hoshin Kanri Strategy Deployment
17. Xerox Benchmarking Model
18. Deming Cycle (PDCA Cycle)
19. PDCA Problem Solving Process
20. 8D (Eight Disciplines) Problem Solving Process
21. Cause & Effect Diagram
22. Six Sigma
23. Cost of Quality Model
24. 1-10-100 Rule
25. Mistake Proofing Process
26. The Seven QC Tools
27. Process Model
28. Business Process Reengineering (BPR)
29. APQC Process Classification Framework (PCF)
30. Customer Journey Mapping
31. RATER Model for Service Quality
32. The Toyota Production System
33. Five Principles of Lean
34. Eight Types of Waste
35. Six Steps of Kaizen
36. House of Gemba
37. Gemba Framework
38. 5S Principles
39. Covey's Seven Habits Model
40. Kotter's Eight Phases of Change
To download this presentation, visit: http://www.oeconsulting.com.sg
Cost of Quality is a widely spread and widely misunderstood concept.Here is a presentation that will evaporate all your doubts regarding this topic.A very well explained case study of H&S motors.It is a very well structured presentation.
http://qualitymanagementsystem.com/total-quality-management/the-history-of-quality-management/
The history of quality management can be traced all the way back to The Middle Ages. Work completed by journeymen and apprentices were evaluated and inspected by the skilled worker to ensure that quality standards were met in all aspects of the finished product, ensuring satisfaction of the buyer. And while the history of quality management has gone through a number of changes since that time, the end goal is still the same.
This presentation is on Total Quality Management which is also called as TQM. This presentation consist
1.Basic of Total Quality Management,
2.Evolution of Total Quality Management,
3. Implementation framework of Total Quality Management,
4. Quality Control Circle (QCC),
5.Implementation process and structure of the QCC,
6. Roles and responsibilities of the steering committee, facilitator, team leader and members
7. Activities sequences of the QCC
8. Challenges of Total Quality Management,
9. Tips for successful implementation of TQM
etc.
Cost of quality is a methodology that allows an organization to determine the extent to which its resources are used for activities that prevent poor quality, that appraise the quality of the organization's products or services, and that result from internal and external failures.
Productivity & Total Quality ManagementVaibhav Bhatt
Productivity and Total Quality Management Importance For An Organisation And How Can They Develop And Overall Efficiency Through Proper Quality Management Techniques
Measure the performance and durability of products with the help of quality management principles as it helps to achieve the desired business outcomes.
Total Quality Management TQM, also known as total productive maintenance, describes a management approach to long-term success through customer satisfaction. In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work.
This presentation is a collection of PowerPoint diagrams and templates used to convey 40 different total quality management frameworks/models.
FRAMEWORKS/MODELS INCLUDE:
1. Deming's 14 Points for Management
2. Juran's 10 Steps to Quality Improvement
3. Crosby's Four Absolutes of Quality
4. Ishikawa's Six Principles for Quality Transformation
5. Toyota's 14 Management Principles ("The Toyota Way")
6. Baldrige Excellence Framework
7. EFQM Excellence Model
8. Australian Business Excellence Framework
9. Canadian Framework for Business Excellence
10 Deming Prize Framework
11. Singapore Business Excellence Framework
12. Total Quality Management Model (Oakland)
13. ISO 9001 Quality Management Model
14. Kano Model
15. Balanced Scorecard
16. Hoshin Kanri Strategy Deployment
17. Xerox Benchmarking Model
18. Deming Cycle (PDCA Cycle)
19. PDCA Problem Solving Process
20. 8D (Eight Disciplines) Problem Solving Process
21. Cause & Effect Diagram
22. Six Sigma
23. Cost of Quality Model
24. 1-10-100 Rule
25. Mistake Proofing Process
26. The Seven QC Tools
27. Process Model
28. Business Process Reengineering (BPR)
29. APQC Process Classification Framework (PCF)
30. Customer Journey Mapping
31. RATER Model for Service Quality
32. The Toyota Production System
33. Five Principles of Lean
34. Eight Types of Waste
35. Six Steps of Kaizen
36. House of Gemba
37. Gemba Framework
38. 5S Principles
39. Covey's Seven Habits Model
40. Kotter's Eight Phases of Change
To download this presentation, visit: http://www.oeconsulting.com.sg
Cost of Quality is a widely spread and widely misunderstood concept.Here is a presentation that will evaporate all your doubts regarding this topic.A very well explained case study of H&S motors.It is a very well structured presentation.
http://qualitymanagementsystem.com/total-quality-management/the-history-of-quality-management/
The history of quality management can be traced all the way back to The Middle Ages. Work completed by journeymen and apprentices were evaluated and inspected by the skilled worker to ensure that quality standards were met in all aspects of the finished product, ensuring satisfaction of the buyer. And while the history of quality management has gone through a number of changes since that time, the end goal is still the same.
This presentation is on Total Quality Management which is also called as TQM. This presentation consist
1.Basic of Total Quality Management,
2.Evolution of Total Quality Management,
3. Implementation framework of Total Quality Management,
4. Quality Control Circle (QCC),
5.Implementation process and structure of the QCC,
6. Roles and responsibilities of the steering committee, facilitator, team leader and members
7. Activities sequences of the QCC
8. Challenges of Total Quality Management,
9. Tips for successful implementation of TQM
etc.
Cost of quality is a methodology that allows an organization to determine the extent to which its resources are used for activities that prevent poor quality, that appraise the quality of the organization's products or services, and that result from internal and external failures.
Productivity & Total Quality ManagementVaibhav Bhatt
Productivity and Total Quality Management Importance For An Organisation And How Can They Develop And Overall Efficiency Through Proper Quality Management Techniques
http://cebos.com | Achieving clearly defined goals through consistent activities defined by the quality plan will provide tangible benefits and a return on your TQM efforts.
OQUMA provides an online software service to manage the full quality system.
Step1 –Requirements
Step 2 -Templates
Step 3 –Chapters
Step 4 –Manual Merge
Step 5 –Approval and Publication
Project Quality Management is step by step . This presentation gives us a brief explanation about quality management of each project you may think you are going to undertake.
This presentation is based of quality Management with the Productivity of any types of production ( Mobile Manufacturing,Mechanical Parts Manufacturing etc.)
Understanding the who, what, why, and when of quality is essential in implementing an effective Quality Program. It requires a combination of distinct disciplines: Quality Assurance, Quality Control, and Quality Improvement. They are three unique disciplines which, when used together, can improve the efficiency and effectiveness of any organization leading to reduced cost and increased customer satisfaction.
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxEduSkills OECD
Andreas Schleicher presents at the OECD webinar ‘Digital devices in schools: detrimental distraction or secret to success?’ on 27 May 2024. The presentation was based on findings from PISA 2022 results and the webinar helped launch the PISA in Focus ‘Managing screen time: How to protect and equip students against distraction’ https://www.oecd-ilibrary.org/education/managing-screen-time_7c225af4-en and the OECD Education Policy Perspective ‘Students, digital devices and success’ can be found here - https://oe.cd/il/5yV
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
How to Create Map Views in the Odoo 17 ERPCeline George
The map views are useful for providing a geographical representation of data. They allow users to visualize and analyze the data in a more intuitive manner.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
The Indian economy is classified into different sectors to simplify the analysis and understanding of economic activities. For Class 10, it's essential to grasp the sectors of the Indian economy, understand their characteristics, and recognize their importance. This guide will provide detailed notes on the Sectors of the Indian Economy Class 10, using specific long-tail keywords to enhance comprehension.
For more information, visit-www.vavaclasses.com
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
How to Split Bills in the Odoo 17 POS ModuleCeline George
Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
Basic phrases for greeting and assisting costumers
Quality management
1. [ MBA - I ]
Presented By
Vishal Patel
Pooja Srivastawa
2. Definition of Quality
Quality is the totality of features and characteristics of a
product or service that bear on its ability to satisfy stated
or implied needs.
Some goals of quality programs include:
Fitness for use. (Is the product or service capable of being
used?)
Fitness for purpose. (Does the product or service meet its
intended purpose?)
Customer satisfaction. (Does the product or service meet the
customer's expectations?)
Conformance to the requirements. (Does the product or
service conform to the requirements?)
4. Quality Planning
The process of identifying which quality standards are
relevant to the project and determining how to satisfy
them.
Input includes: Quality policy, scope statement, product
description, standards and regulations, and other process
Output.
Methods used: benefit / cost analysis, benchmarking,
flowcharting, and design of experiments
Output includes: Quality Management Plan, operational
definitions, checklists, and Input to other processes.
5. Quality Assurance
The process of evaluating overall project performance on
a regular basis to provide confidence that the project will
satisfy the relevant quality standards.
Input includes: Quality Management Plan, results of
quality control measurements, and operational
definitions.
Methods used: quality planning tools and techniques and
quality audits.
Output includes: quality improvement.
6. Quality Control
The process of monitoring specific project results to
determine if they comply with relevant quality standards
and identifying ways to eliminate causes of unsatisfactory
performance.
Input includes: work results, Quality Management Plan,
operational definitions, and checklists.
Methods used include: inspection, control charts, pareto
diagrams, statistical sampling, flowcharting, and trend
analysis.
Output includes: quality improvements, acceptance
decisions, rework, completed checklists, and process
adjustments.
7. What is verification?
Verification represents static testing techniques.
Verification ensures that the software documents comply
with the organizations standards, it is static analysis
technique.
Verification answer's the question “Is the Software build
according to the specifications”.
Verification techniques :
Requirements reviews
Technical Reviews
Walk through
Inspections
Formal reviews
Informal reviews
Peer reviews
8. What is software validation?
Validation represents dynamic testing techniques.
Validation ensures that the software operates as planned in
the requirements phase by executing it, running predefined
test cases and measuring the output with expected results.
Validation answers the question “Did we build the software fit
for purpose and does it provides the solution to the problem”.
Validation is concerned with evaluating the software,
component or system to determine it meets end user
requirements.
Validation techniques :
Unit testing
Integration testing
System testing
Integration testing
9. Total Quality Management: Quality
“we define quality as consistently producing what the
customer wants while reducing errors before and after
delivery to the customer. More importantly, however,
quality is not so much an outcome as a never ending
process of continually improving the quality of what your
company produces.” David Chaudron
Great emphasis on needs and requirements analysis
Uses a systems approach with strong emphasis on both
cultural and technological elements
Strong emphasis on prevention and role of leadership
Closely related to Deming’s approach to QM
10. ISO 8402 and 9000: Quality and QM
“The totality of characteristics of an entity that bear on its
ability to satisfy stated and implied needs” ISO 8402
Quality management: activities performed to formulate
and implement policies and programs intended to achieve
quality.
Examples:
quality planning,
quality control,
quality assurance, and
quality improvement
11. ISO 9000: Eight Principles
Customer Focus (on needs and requirements)
Leadership (establish unity of purpose, direction,
environment for participation)
Involvement of people (full)
Process Approach (managing activities & resources)
Systems Approach to Management (of inter-related
processes)
Continual Improvement (of processes and performance)
Factual Approach to Decision Making (analysis of data/info)
Mutually Beneficial supplier relationships
12. Quality Concepts
Zero Defects
Implies that there is no tolerance for errors within the
system.
The goal of all processes is to avoid defects in the product or
service.
Similar to six sigma: almost zero defects
The Customer is the Next Person in the Process
The internal organization has a system that ensures the
product or service is transferred to the next person in the
process in a complete and correct manner.
The product or service being built is transferred to another
internal party only after it meets all the specifications and all
actions at the current work station.
Avoids incorrectly assembled components and poor
workmanship.
13. Quality Concepts
Do the Right Thing Right the First Time (DTRTRTFT)
Implies that it is easier and less costly to do the work right the
first time than it is to do it the second time.
Entails the training of personnel to ensure sufficient skills and
tools to correctly complete the work.
Continuous Improvement Process (CIP) (From Japanese
word, Kaizen)
A sustained, gradual change to improve the situation.
Differs from innovation -- does not make a sudden jump to a
plateau where it matures over time.
Focuses on 11 principles: constancy of purpose, commitment
to quality, customer focus and involvement, process
orientation, continuous improvement, system-centered
management, investment in knowledge, teamwork,
conservation of human resources, total involvement, and
perpetual commitment.
14. Cost of Quality
Cost of quality is the total price of all efforts to achieve product
or service quality. This includes all work to build a product or
service that conforms to the requirements as well as all work
resulting from nonconformance to the requirements.
The typical project should have a goal of between 3-5% of the
total value as the cost of a quality program depending on the
type of project and its total dollar value.
Cost to build right the first time
Training programs
Statistical Process Control (SPC) Costs
Cost of a quality system is often viewed as a negative cost
because errors in work have been traditionally accepted as a cost
of doing business.
15. Major Cost Categories of Quality
Prevention Cost - cost to plan and execute a project so that it
will be error-free
Appraisal Cost - cost of evaluating the processes and the Output
of the processes to ensure the product is error-free
Internal Failure Cost - cost incurred to correct an identified
defect before the customer receives the product
External Failure Cost - cost incurred due to errors detected by
the customer. This includes warranty cost, field service
personnel training cost, complaint handling, and future business
losses.
Measurement and Test Equipment - capital cost of equipment
used to perform prevention and appraisal activities.
16. Opportunities for Reducing Cost
Areas of Waste in Projects
Waste in rejects of completed work
Waste in design flaws
Waste in work-in-process
Waste in motion for manpower (under-trained employee)
Waste in management (Improper direction of work)
Waste in manpower (Misplaced or waiting workers)
Waste in facilities (Ordering excess material)
Waste in expenses (Unnecessary meetings, travel)