Q1 Wk 2 Activity Sheets- Housekeeping.docx

Technology and
Livelihood Education
Grade 9 - Housekeeping
Quater 1 Week 2
9

Technology and Livelihood Education– Grade 9
Quarter 1 – Week 2 Activity Sheets
First Edition, 2020
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Published by the Department of Education
Printed in the Philippines by Learning Resource Management Section
Department of Education – Davao del Sur
Office Address: Lapu-lapu St., Cor. Plaridel St., Digos City
E-mail Address: lrmds.davsur@deped.gov.ph
Development Team of the Activity Sheet
Writer: Giovanni M. Ortega / Rosalie Palamara / Jimagil O. Gomez
Editor:
Reviewer: Leilanie L. Tingzon
Illustrator
Layout Artist:
Management Team: Leilanie L. Tingzon (EPS EPP/TLE)
Christopher P. Felipe (EPS LRMDS)

9
Technology and
Livelihood Education
Grade 9 - Housekeeping
Quarter 1 Week 2
A Activity Sheets

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Republic of the Philippines
Department of Education
Region XI
Division of Davao del Sur
Name: __________________________ Date: __________
Grade: _____________________ Section: ___________
Learning Area: Grade 9 - Housekeeping
Title of the Activity 1.5 “SURF THE INTERNET”
Learning Competency 1.5: Enumerate bedroom and bathroom amenities offered
in an institution (TLE_HEHK9- 12HS-Ia-e-1)
What I Need to Do
This activity covers the lists of bedroom and bathroom amenities
offered in an institution. To answer the self-check exercise, you may write it on the
given space provided. You can also use the scoring rubrics for the assessment of
the activity.
Gearing Up
Read and understand the information below:
Standard Placement of Guest Room Supplies/Amenities in Hotels | Resorts
The hotel provides a variety of guestroom supplies and amenities for
the guest's needs and convenience. As the head of the housekeeping department,
the Executive Housekeeper is responsible for the guest supply includes all items
that are conducive to the guest’s material comfort and convenience. The supplies or
amenities are subdivided into 1) Guest amenities, 2) Essentials, 3) Expendables
and 4) Loan items.
Most of the hotels follow a common pattern in the placement of guest
supplies in their guestrooms and suites. Below are the details of standard supplies
placed in hotel guest rooms followed across the hotel and resorts worldwide.

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What are the supplies placed in the guest bedroom and bathroom?
Guest Supplies, Amenities and Stationeries on the Bed:
1. A mattress, mattress protector.
2. Bed sheets.
3. Bedspreads.
4. Night spread.
5. Pillows with pillowcases.
6. Blanket.
7. Bed Cover and lining.
8. A small gift box or a box of chocolates may be placed on the pillow as the
part of the turn-down or evening service.
9. For any special occasions like the wedding or honeymoon the bed would be
arranged with flower, chocolate box, wine or champagne bottle etc.
Supplies and Amenities in the bathroom:
1. Full Length Mirror.
2. Vanity Mirror.
3. Bath Tub.
4. Shower Cubical.
5. Bath Mat.
6. Water Closet.
7. Tissue Roll.
8. Wash Basin.
9. Hot and Cold Running Water 24X7.
10.Bath Robe.
11.Hooks for hanging Cloths.
12.Retractable clothes drying line or liner.
13.Shower Curtains.
14.Dustbin.
15.Sanitary Napkin cover and bin.
16.Soap holders.
17.Wall Mounted Telephone with quick dial extension.
18.Shaving Mirror.
19.Faucet.
20.Gargle Glass.
21.In some hotels, there is also a bucket and mug placed inside the bathroom.
22.Hair Dryer or hair Blower.
Guest Supplies and Amenities near the Bathroom near the vanity unit:
1. Soaps.
2. Shampoo.
3. Moisturizers.
4. Cologne.
5. Aftershave Lotion.
6. Shower gel.
7. Shower Cap.
8. Conditioners.

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9. Gargle Glasses.
10. Tissue Box.
11. Razor Blades or Shaving Kit.
12. Tissue Box.
13. Toilet Paper roll.
14. Dental Kit.
15. Comb.
16. Ear Buds.
17. Cotton Swabs.
18. Bath Oil.
19. Super Glow Body Gel.
20. Hair Cream.
21. A mirror mounted on the wall with appropriate lighting facility.
22. A sanitary bin beside the WC or placed under the vanity counter.
23. Shaving Mirror with appropriate lighting.
24. Eau de cologne.
25. Face Towel.
26. Hand Towel.
Getting Better
At this point, you already know the different example of bedroom
and bathroom amenities in an institution.Please answer the self-check exercise
below.
Direction: Write TRUE if the statement is correct and FALSE if the statement is
wrong.
_______1. The hotel provides a variety of guestroom supplies and amenities for
the guest's needs and convenience.
_______2. Instruction for setting automated wakeup calls shall be placed beside the
table.
_______3. Moisturizers, shampoo and towel are example of bedroom amenities.
_______4. The daily consumption from mini bar is usually charged as per the
pricing card kept near to the mini bar.
_______5. For some guests, the use of mini bar would be supplementary.
_______6. A small gift box or a box of chocolates may be placed on the pillow as the
part of the turn-down or evening service.
_______7 An upholstered stool is placed beside the dressing table and it can be
pulled out as and when required.
________8. Bed Spread or Bed cover folded must be kept in the drawer when not in
use or evening service.
________9. The space below the luggage rack is usually meant for the guests to keep
their shoes.
_______10. Most of the hotels follow a common pattern in the placement of guest
supplies in their guestrooms and suites.

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Gaining Mastery
ACTIVITY 1.5
“SURF THE INTERNET”
Direction: Surf the Internet and look at least 3 examples of bathroom and
bedroom amenities offered in the institutions. Enumerate and describe each
amenity. Please write it in a clean sheet of paper. Rubrics below will be basis for
evaluation.
Rubrics for Scoring
SCORING RUBRICS
Criteria Percentage
Content 10
Validity 5
Delivery 5
TOTAL 20
Writers: Giovanni M. Ortega / Rosalie Palamara / Jimagil O. Gomez
Schools: Padada NHS / Bangkal NHS / Matanao NHS
Division: Davao del Sur
Illustrator:
School:
Division:

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What I Need to Remember
The hotel provides a variety of guestroom supplies and amenities for
the guest's needs and convenience. As the head of
the housekeeping department, the Executive Housekeeper is responsible for
the guest supply includes all items that are conducive to the guest’s
material comfort and convenience. The supplies or amenities are subdivided
into 1) Guest amenities, 2) Essentials, 3) Expendables and 4) Loan items.
Most of the hotels follow a common pattern in the placement of guest
supplies in their guestrooms and suites. Below are the details of standard
supplies placed in hotel guest rooms followed across the hotel
and resorts worldwide.
Illustrator:
School:
Division:

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Answer Key
Self-Check 1.5
1. TRUE
2. TRUE
3. FALSE
4. TRUE
5. FALSE
6. TRUE
7. FALSE
8. TRUE
9. TRUE
10.TRUE
ACTIVITY 1.5 “SURF THE INTERNET”
 Please refer to the Scoring Rubrics
Illustrator:
School:
Division:

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Region XI
Name: __________________________ Date: __________
Grade: _____________________ Section: ___________
Learning Area: Grade 9 - Housekeeping
Titles of the Activity 1.6 “GIVE ME A LIST!”
Learning Competency 1.6: List down procedures in conducting room check, turn
down and make up beds. (TLE_HEHK9-12HS-Ia-e-1)
What I Need to Do
In this activity, you list down the procedures in conducting room check,
turn down and make up beds. In order for you to answer the self-check exercise.
You can use the given tables and space provided.
Gearing Up
Read and familiarize the procedures in conducting room check, turn
down and make up beds.
The head housekeeper needs a list of rooms to check, something on
which to take notes, a white cloth and she must verify the cleanliness of the room
in this manner:
 Start at one end of the room and continue
 Check cleanliness of the different surfaces in the room
 Ensure all the equipment in the room works properly
 Make sure the proper number of linens and welcome products are present
Room control only takes a few minutes
 In case of forgetfulness or negligence on the part of the chambermaid the head
housekeeper can decide whether or not to re clean the room
 In case of technical problems in the room such as leaky pipes, blocked
drain…etc…the room will be blocked
 Once the room control is finished the room can be classified as available and you
must inform the front desk.

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Turndown the bed:
 Enter the room, empty dustbin and ashtrays.
 Remove the bedcover, fold it and place in the luggage rack drawer.
 Remove pillow from luggage rack and place it on the head of the bed.
 Make 90 angles with the second sheet.
 Quilt and third sheet.
 Spread the foot mat on the side of the bed. [The side where the corner is
made] and put slipper on top of foot mat.
 Always give turndown from the telephone side or inner side of the bed.
 For double occupancy, both corner to be made.
Bed Making Procedure – Traditional method
1. Stand at the head side of the bed.
2. Put the bed pad on top of the bed mattress evenly.
3. Put the bottom or first sheet on top of the bed mattress enough to cover the head
side of the mattress.
4. Tuck in the sheet at the head side of the bed and meter the two corners.
5. Put the bed sheet up to the edge of the head side of the bed at the wrong side
position.
6. Put the blanket on top of the second bed sheet 8” to 10” distance from the head
toward the foot of the bed.
7. Put the third bed sheet on top of the blanket enough to cover the entire bed.
Insert or fold the sheet under the blanket with 8” or 10” distance and fold the
second sheet on top of the third bed sheet.
8. Tuck in all the linens at the other side and miter all linens at the corners at the
foot side of the bed and insert the remaining side towards the head.
9. Put the pillow with pillowslip and case on top of the bed facing the wall.
10. Put the bed cover on top of the bed enough to cover the entire bed.
Duvet - Bed Making Procedure
1. Stand at the head side of the bed
2. Put on the bed pad on top of the bed evenly.
3. Put on the first bed sheet on top of the bed.
4. Tuck in the sheet at the head side of the bed and miter the sheet of all the
corners of the bed.
5. Put the pillow with pillowcase at the head side facing the wall.
6. Put the duvet cover on top of the bed evenly

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Getting Better
At this point, you already know the different procedures in conducting
room check turn down and make up beds. In order for you to solidify you’re
learning about the certain lesson. Please answer the self-check below.
Direction: Inside the box are the rumbled procedures of Traditional Make-up Bed.
Please arrange the correct sequence of procedures.
 Put the bed cover on top of the bed enough to cover the entire bed.
 Stand at the head side of the bed.
 Put the pillow with pillowslip and case on top of the bed facing the wall.
 Put the bed pad on top of the bed mattress evenly.
 Tuck in all the linens at the other side and miter all linens at the corners at
the foot side of the bed and insert the remaining side towards the head.
 Put the bottom or first sheet on top of the bed mattress enough to cover the
head side of the mattress.
 Put the third bed sheet on top of the blanket enough to cover the entire bed.
 Tuck in the sheet at the head side of the bed and meter the two corners.
 Put the blanket on top of the second bed sheet 8” to 10” distance from the
head toward the foot of the bed.
 Put the bed sheet up to the edge of the head side of the bed at the wrong side
position.
Correct Sequence of Procedures in Traditional Make-Up Bed
1._______________________________________________________________________
2._______________________________________________________________________
3._______________________________________________________________________
4.________________________________________________________________________
5._________________________________________________________________________
6._________________________________________________________________________
7._________________________________________________________________________
8._________________________________________________________________________

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9. ________________________________________________________________________
10.________________________________________________________________________
Gaining Mastery
ACTIVITY 1.6 “GIVE ME A LIST!”
Direction: Enumerate the procedures in conducting room check and turn-down.
You may write your answers on the respective given tables provided.
Room check: Turn down:

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Room check is indispensable for ensuring the overall quality of the
room. The preparation must be in compliance with the guests’ needs and be
perfect in all areas: hygiene, tidiness and comfort. Before a new guest
checks in, the head housekeeper or her assistant must check all rooms to
ensure that they are in a proper state. In certain establishments auto-
control allows the chambermaids to oversee this responsibility without the
approval of the head housekeeper (she may check one or two rooms only).
The first thing that most of the people indulge in after waking up
is been made properly making up the bed. A room looks untidy unless until
the bed has been beddings include: fitted sheets, flat sheets, comforter,
blanket, pillows, pillow case and bed pad.
Illustrator:
School:
Division:

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Answer Key
Self-Check 1.6
Bed Making Procedure – Traditional method
1. Stand at the head side of the bed.
2. Put the bed pad on top of the bed mattress evenly.
3. Put the bottom or first sheet on top of the bed mattress enough to cover the head
side of the mattress.
4. Tuck in the sheet at the head side of the bed and meter the two corners.
5. Put the bed sheet up to the edge of the head side of the bed at the wrong side
position.
6. Put the blanket on top of the second bed sheet 8” to 10” distance from the head
toward the foot of the bed.
7. Put the third bed sheet on top of the blanket enough to cover the entire bed.
8. Tuck in all the linens at the other side and miter all linens at the corners at the
foot side of the bed and insert the remaining side towards the head.
9. Put the pillow with pillowslip and case on top of the bed facing the wall.
10. Put the bed cover on top of the bed enough to cover the entire bed.
ACTIVITIES 1.6 “GIVE IT A LIST”
Room Check:
 Start at one end of the room and continue
 Check cleanliness of the different surfaces in the room
 Ensure all the equipment in the room works properly
 Make sure the proper number of linens and welcome products are present
Room control only takes a few minutes
 In case of forgetfulness or negligence on the part of the chambermaid the head
housekeeper can decide whether or not to re clean the room
 In case of technical problems in the room such as leaky pipes, blocked
drain…etc…the room will be blocked
 Once the room control is finished the room can be classified as available and you
must inform the front desk.

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Turn down:
 Enter the room, empty dustbin and ashtrays.
 Remove the bedcover, fold it and place in the luggage rack drawer.
 Remove pillow from luggage rack and place it on the head of the bed.
 Make 90 angles with the second sheet.
 Quilt and third sheet.
 Spread the foot mat on the side of the bed. [The side where the corner is
made] and put slipper on top of foot mat.
 Always give turndown from the telephone side or inner side of the bed.
 For double occupancy, both corner to be made.
School: Padada NHS / Bangkal NHS / Matanao NHS
Illustrator:
School:
Division:

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Region XI
Name: __________________________ Date: __________
Grade: _____________________ Section: ___________
Learning Area: Grade 9- Housekeeping
Titles of the Activity 1.7 “HANDLE IT! WITH CARE”
Learning Competency 1.7: Demonstrate proper handling of guests’ requests in
housekeeping following safety and security standards. (TLE_HEHK9-12HS-Ia-e-1)
What I Need to Do
In this activity, you demonstrate proper handling of guests’ request in
housekeeping following safety and security standards. To answer the self-check
exercise, you can use the given space provided. You can also use the scoring
rubrics for the evaluation of your performance activity.
Gearing Up
Read and familiarize the safety and security measures in housekeeping.
Managers must train employees to recognize potentially hazardous
conditions and take corrective actions before they cause injuries like sprains,
strains, falls;
- Wet floors and slippery walkways
- Messy floors
- Equipment left out in the way
- Improper lifting techniques
Best practices for handling chemicals, proper personal protective
equipment selection, material handling, and slip, trip, and fall prevention are

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discussed. Readers will gain an understanding of how to identify at-risk situations
and how to avoid serious injury or illness.
OCCUATIONAL HAZARDS
Walking Squatting Twisting Pushing
Standing Kneeling Crouching
Stooping Stretching Lifting
The above are only sample situations where the body is under
pressure. There is countless number of other situations that truly challenge
housekeeping personnel.
Reducing the Physical Stress
The question then arises, how we reduce the physical stress on housekeeping
personnel. The following suggestions are useful to keep in mind.
1. Lighter equipment can reduce work. Heavy equipment must be on castors.
Portability helps greatly in work management.
2. Modern Detergents help in cleaning with a swipe that may eliminate tedious
scrubbing.
3. Job Rotation
4. Team Work.
5. Education and Training in safe work practices must be part of ongoing
agenda.
Work Hazards and Prevention.
Let us examine the areas in housekeeping operation when accidents take place:
Falls from slippery floors make shift ladders: Put the sign “Wet Floor” this
protects both the guest and staff.
Cuts from broken glass in linen bundles and garbage: Any heap of linen
or garbage is a potential hazard for broken glass or exposed syringes.
Back Pains from improper working postures: Back pains are a common
complaint due to the pressure on their backs while doing their daily chores.
Breathing problems and burns from the use of hazardous chemicals and
detergents: Housekeepers normally use mild detergents for daily use.
Electrocution from live electric wires and improper maintenance and
use of equipment: Housekeeper must ensure the equipment she buys has
the ISI stamp of safety.
Injuries due to improper work habits: Smoke only in designated area,
never in the elevator. Ensure elevators are never overloaded.
Working at height: Any work which is carried above 5ft height requires a
ladder.

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Getting Better
SELF CHECK 1.7
TRUE OR FALSE
Direction: Write TRUE if the statement is correct and FALSE if the statement is
wrong.
_________1. It is important for all housekeeping personnel to know about first aid as
they could be the third ones on the spot to give immediate attention to a guest or
an employee.
_________2. Ensure that toxic chemicals are stored in opened cupboards and
properly labeled.
_________3. Make sure that locker rooms have proper washing and shower facilities.
_________4. Prepare a safety manual that is readable and understood at the time of
induction of new employees.
_________5. Use aluminum or metal ladder when working near or on electrical
equipment.
________6. When climbing, do not face the ladder and have clean and wet hands
and feet.
_______7. Smoke only in designated area, never in the elevator.
_________8. Any work which is carried above 5ft height requires a ladder.
_________9.Always operates electrical equipment with wet hands or cloths.
_________10. When cleaning guestrooms, room attendants should check for frayed
wires, loose connections, loose plugs, broken switches.
Gaining Mastery
ACTIVITY 1.7
“HANDLE IT! WITH CARE”
Direction: Based on the given information, select and demonstrate at least 1
safety measure and precaution in handling guest’s request. Rubrics below will be
basis for evaluation.

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Rubrics for Scoring
SCORING RUBRICS
Dimension Highly
Skilled 5
Skilled 4 Moderately
Skilled 3
Unskilled 2 No Attempt
1
Use of tools,
equipment,
and
materials
Appropriate
selection,
preparation,
and use of
materials
and tools/
equipment
all the time
Appropriate
selection,
preparation,
and use of
materials
and tools/
equipment
most of the
time
Appropriate
selection,
preparation,
and use of
materials
and tools/
equipment
sometimes
Never
selects,
prepares,
and uses
materials
and tools/
equipment
No attempt
to use tools/
equipment
Application
of procedure
Systematic
application of
procedure s
all the time
without
supervision
Systematic
application of
procedures
all the time
with
minimum
supervision
Systematic
application of
procedures
sometimes
with
constant
supervision
Never follows
systematic
application of
procedures
without
supervision
No attempt
to apply
procedures
to project
Safety /
Work habits
Highly self-
motivated
and observes
all safety
precaution s
at all times
Highly self-
motivated
and observes
most safety
precaution s
most of the
time
Highly self-
motivated
and observes
sometimes
some safety
precautions
Needs to be
motivated
and does not
observe all
safety
precaution s
No
motivation
and totally
disregards
precaution
Speed /
Time
Work
finished
ahead of time
Work
finished,
meets
deadline
Work
finished
close to
deadline
Work
finished way
beyond
deadline
No concept of
time
Writers: Giovanni M. Ortega / Rosalie Pamara / Jimagil O. Gomez
Illustrator:
School:
Division:

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Housekeeping in a hotel is a very physically demanding job. The personnel
are on their feet for a full shift of 8 hours during which they perform various tasks
that are demanding for the body. Housekeeping has the largest workforce in the
hotel. It is therefore, imperative for the housekeeper to ensure safe conditions and
practices in the department.
Housekeepers are exposed to a variety of hazards while on the job and
perform a variety of tasks throughout their work shift. Proper training to identify
hazards and risks associated with these tasks will help prevent employee injury.
Illustrator:
School:
Division:

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Answer Key
Self-Check 1.7
1. FALSE
2. FALSE
3. TRUE
4. TRUE
5. FALSE
6. FALSE
7. TRUE
8. TRUE
9. FALSE
10.TRUE
ACTIVITY 1.7
 Please refer to the Scoring Rubrics
Illustrator:
School:
Division:

Q1 Wk 2 Activity Sheets- Housekeeping.docx

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