1. ARAMA ERUERA
PERSONAL PROFILE I am a highly motivated individual and enjoy supporting colleagues, clients and employers,
particularly within the area of Law. Understanding who my employers and clients are, clear
communication, and helping deliver clients’ needs to a high standard is a vital part of my work
ethic. I instinctively look for opportunities to learn and acquire new skills and develop
professionally. I have a natural ability to pinpoint the core problems and identify the best
solutions, whilst artfully and skilfully eliminating distractions. In particular, I enjoy identifying ways
to transform obstacles into opportunities. I easily accept responsibility and my analytical ability
helps produce accuracy and attention to detail.
I enjoy working on a variety of tasks where there is a clear start and end point. I am flexible and
adaptable, patient and persistent with an ability to use sound judgment to manage issues as they
arise. I enjoy having goals to work towards and take pride in achieving the desired result. I always
aim to add value to the work that I do and those around me, ensuring I deliver on every aspect of
my role. I am a proficient user of business systems, online tools and internal processes.
I believe in relating to people from different walks of life through being positive, understanding,
using clear communication and a good sense of humour. I have a strong sense of belief with core
values that drive me in life. I am most successful when able to exercise my primary strengths. I
enjoy bringing the right skills to make a difference in a workplace.
KEY COMPETENCIES Versatile, flexible and responsible work ethic
Strong ability to organise and prioritise
Strong ability to work unsupervised when required as well as in a team environment
Strong analytical skills
Ability to identify or foresee problems and develop sound solutions before they become
issues
Patient and persistent at all times
Resilient whilst working under pressure
Clear communication skills, both orally and in writing
Intermediate level Microsoft Office suite skills
Keen willingness to always continue to learn, grow and develop professionally
Excellent grasp of grammar, punctuation, spelling and exceptional attention to detail
Sense of humour
Polite and courteous manner
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Strong administration, office management and secretarial skills
Focussed worker with high standards
Strong ability to listen and understand people
Intermediate to advanced computing, database and word processing skills
Professional presentation standards
Proofreading skills and wide knowledge of spelling, grammar and vocabulary
Knowledge of Māori culture, Te Reo and customs
Experience working within legal environments
RELEVANT
QUALIFICATIONS
WHITIREIA POLYTECHNIC 2009 - 2011
New Zealand Law Society Legal Executive Diploma
STOTT’S CORRESPONDENCE SCHOOL
Diploma in Business and Secretarial Practice 2008 - 2009
Legal Secretary Certificate (Level 4) 2007
PROFESSIONAL
EXPERIENCE
STRICTLY SAVVY 2015-2016
Virtual Assistant
Business support
Business compliance (WOF)
Internal policies and procedures
Assistance setting up companies
Legal Support
Producing Legal Documents (transcriptions)
Producing Templates
File and email/calendar management
Point of contact for clients
Setup and maintenance of office accounts
Client Billing
Conveyancing (including use of Landonline, Webforms and Sales Direct)
Following up of invoices on behalf of lawyer
General business support
Arranging of meetings and events coordination, travel and accommodation bookings
Policies and procedures/developing office procedures
Coding of invoices and daily reconciliations (Xero)
General administration
Producing minutes for Local Councils
Formal meeting minute taking
Producing documents and creating templates using Microsoft Word
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Business support for clients
Managing clients’ inwards and outwards mail
File and records management (Google Drive, Gel-e, Dropbox)
Arranging appointments
Maintaining strong relationship with clients
Transcribing
Data input and/or analysing
STRICTLY LEGAL 2015-2016
Client Support Specialist
Research, writing and producing policies and procedures for Strictly Legal (both internal
and external)
Developing processes
Maintaining and developing members’ website login (Rocket Spark)
Drafting company Terms of Engagement
Setting up Bank Feeds into Xero
Assisting the General Manager as required
Trust Account (and IBD) management and administration
Monthly Trust Account (and IBD) reporting for law practices (Xero and Adobe Pro)
Providing Trust Account advice to administrators
Providing support to clients
Training Trust Account Supervisors and administrators how to use Xero for their Trust
accounts
Responsible for Database management
CONFIGURE EXPRESS UPPER HUTT 2014 - 2015
Administrator/Marketing coordinator
General administration
Client account management (Ezi Debit)
Client database and contracts management
Daily accounts and banking
Customer service
Sales
Coordinating local events
Coordinating regional marketing projects with national marketing
agency
Creating newsletters and updates (MailChimp)
Developing systems and processes
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THOMAS DEWAR SZIRANYI LETTS 2013
Legal Secretary/PA (contract)
Secretary and PA to Associate Partner, Associate and Senior Solicitor
Managing client files
Reception and general office duties
Booking meetings and liaising with clients
Client billing
Dictations - producing and proofreading documents (Property, Trusts
and Estates and Litigation)
Drafting of wills and straightforward litigation documents at direction
of lawyer
Management of Conveyancing files
Drafting ADLS agreements (via Webforms)
Landonline (LINZ) e-searches
Analysing builder reports
Liaising with the City Councils (rates), banks (mortgages) and lawyers
when required
Perusing LIM reports
GRAEME WITHERS LAW 2012
Legal Secretary/Assistant (contract)
Personal assistant to Graeme Withers (sole practitioner/tax specialist)
Administrative and general office management duties
Transcribing, drafting and proofreading documents
Managing and organising meeting room facilities
Client billing
Debt collection
Managing trust account
Managing conveyancing files
GOODTIME MUSIC ACADEMY 2011 – 2012
General Manager
Managing office administration
Accounts - receivable and payable (Xero) and banking
Maintaining files and staff contracts
Proofreading documents
Maintaining client database
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Management of staff
Customer service
Implementing processes and procedures
Coordinating meetings and catering
Coordinating events
Created Trust Deed for Company Trust
Registered Trust
Developing presentations and initiating Pilot Programs in schools
Coordinating funding for the Trust (Sponsorship and donations)
STUNNING HAIR LIMITED 2011 – 2015
Business Consultant (contract work)
Incorporating company (Companies Office)
Assistance creating and developing systems, policies and procedures
Assisting with contracts
General business advice (small business)
PRETTY SPOILT HAIR AND BEAUTY SALON, LOWER HUTT 2011 – 2015
Business Consultant (contract work)
Employee contracts
Highlighting obligations and responsibilities to employees
Assistance with sale and purchase of business and transfer of leases
Supporting business owner with general business matters
Developing systems and basic policies and procedures
CREDIT CONSULTANTS, LOWER HUTT 2011 – 2015
Consultant
Handling day to day collection requirements
Liaising with clients, offering solutions and advice
Debtors reconciliation and reporting
Maintaining database
Coordinating marketing projects for clients
Research and planning
Script writing
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OTHER TRAINING
AND
QUALIFICATIONS
VICTORIA UNIVERSITY – 2009 - 2010
Completed Te Reo Maori Papers 101, 102 and 103
ST JOHN’S FIRST AID CERTIFICATE (level 1) 2014
XERO CERTIFICATION 2016
REFERENCES Jo Muggeridge Director of Strictly Savvy
Strictly Savvy
04 934 5668
Email: jo@strictlysavvy.co.nz
Joy Hewitt Marketing Manager
Strictly Savvy
04 934 5668
Email: joy@strictlysavvy.co.nz
