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MaRi Eagar
M Phil Personal and Professional Leadership (cum laude)




                                M Phil (HRM) (PPL)


                                Professional Leadership –The PPL Pyramid
                                and the Circle of Influence

                     “He who thinks he leads without followers, is
                     only taking a walk” (John Maxwell, 1998: 20)




                                                           Competent
                                     Circle of influence   Leadership        Circle of influence
                                                            and ROI


                                                    Relationship Leadership:
                                                    Through encouragement,
                                                       Caring and service




                                          Authentic Leadership: A principle-, value- and
                                                    Character Centered Basis




                            September 2004
                            This report contains 41 pages
                            Report for University of Johannesburg
MaRi Eagar                                                                 M Phil (HRM) (PPL)
M Phil Personal and Professional Leadership (cum laude)                  Professional Leadership
                                                                September 2004




           Contents


1          Theme 3: The PPL-Leadership Perspective – The PPL Pyramid
           of Leadership                                                                      1
1.1        How current leadership thinking is unable to resolve the
           problems of the day                                                                2
1.2        Leadership as influence – the PPL Pyramid to cultivate the
           Circle of Influence                                                                6
1.3        The PPL Pyramid as framework for professional leadership
           development                                                                        8
1.4        Level One: Authentic leadership: A principle-, value- and
           character centered basis                                                         10
1.5        Level Two: Relationship Leadership through encouragement,
           caring and service                                                               14
1.6        Level Three: Competent Leadership and the Leadership Cycle
           (Return on Investment)                                                           21
1.7        The Circle of Influence and Credibility                                          27
1.8        Building dimensions of influence using the three layers of the
           PPL Pyramid and enhancing the circle of influence                                34
1.9        The impact of the PPL Pyramid of Leadership as influence over
           self and others                                                                  37

2          Personal reflection and learning               Error! Bookmark not defined.

3          REFERENCES                                                                       38




Professional Leadership Pyramid
MaRi Eagar                                                           M Phil (HRM) (PPL)
M Phil Personal and Professional Leadership (cum laude)            Professional Leadership
                                                          September 2004




1           The PPL-Leadership Perspective – The PPL Pyramid of
           Leadership

“Attending to the triple bottom line means meeting the financial, ecological
and social needs of the present while maintaining the ability of future
generations to meet their own needs.” (Sarah Schley and Joseph Laur from
Leverage™, no 22, 2003)

Companies face many problems today that would be described as unique
to our times. While our population growth and increased health and
wellness result in increasing demand for products and service (thus more
opportunities for business), our Earth’s capacity to provide us with we need
to produce and live here, is declining. (Schley and Laur: 2003)

Schley and Laur emphasise that, previously companies need only focus on
financial success in determining how they will operate and how they will be
lead. Now they also have to consider the impact of their operations on the
natural environment they effect. The impact of our business activities on
their communities and society is under regular spotlight. Business analysts
and investor communities are starting to review the value of company
shares for long term investment recommendations if they do not have a clear
understanding of how the company address the above. Reduced
shareholder confidence reduces the share-price and ultimately the future of
the company.

Employees in companies have a different work-ethic and make new
demands on companies. The knowledge creator employees can move
globally and do not accept the traditional view of command and control
companies. They are loyal only to themselves, and do not commit to their




Professional Leadership Pyramid                                                         1
MaRi Eagar                                                           M Phil (HRM) (PPL)
M Phil Personal and Professional Leadership (cum laude)            Professional Leadership
                                                          September 2004




employers anymore. To retain these talented employees have become a very
expensive and mostly “hit and miss” exercise in companies.

Even lower skilled employees with access to technology, are demanding to
be treated in a more humane manner and will refuse to give their
commitment to companies they do not believe in. As a result productivity
suffers through absenteeism and tactics to withhold work. Employees (at all
levels in business) think nothing of stealing from their employers (time and
goods). This affects profitability dramatically.


1.1         How current leadership thinking is unable to resolve the
            problems of the day

The essence of leadership, when condensing the many definitions of
leadership, is the influence over self and others (Smith, D:2004). This,
Smith says, implies that for leaders to exist, there also are those who follow.

Traditionally companies are using classroom management development
focusing on classic MBA programs to develop their leaders. “Contemporary
business education focuses on the functions of business more than the
practice of managing.” (Henry Mintzberg and Jonathan R Gosling on MBA
programs: 2004)

This results in focused attention on a selected few in the organisation to
achieve business success with the support of their (assumed) willing
followers.      MBA programs provide techniques to learn how to motivate
people and learn how to provide common objectives and vision for
employees to follow them. Leadership magazines abound with the anecdotes
of hero leaders who (apparently) single-handedly achieved dramatic




Professional Leadership Pyramid                                                         2
MaRi Eagar                                                           M Phil (HRM) (PPL)
M Phil Personal and Professional Leadership (cum laude)            Professional Leadership
                                                          September 2004




profitability growth and are even able to fix the problems of the world through
their visionary leadership in world affairs.

Although historically some individuals have been able to exert enormous
influence over society, influence depends on the power you have been
granted, as well as the amount of followers.

In other words, your power is related to the circumference of your circle
of influence which is dependent on the number of followers. To be a
leader in the workplace, one would have to grow an empire of followers – a
time consuming and energy draining task if she is to achieve success in a
world with increasing demands on company profitability and sustainability as
described above.

When there is overemphasis on a few leaders, the results they obtained are
often not sustainable and disappear when they leave. Take Ghandi, for
example. Although he obtained the liberation of India, extreme poverty and
the caste system still dis-empowers the majority of people living in India.
Fundamentally they are still not liberated and Ghandi’s vision is not yet
achieved in full.




Professional Leadership Pyramid                                                         3
MaRi Eagar                                                                           M Phil (HRM) (PPL)
M Phil Personal and Professional Leadership (cum laude)                            Professional Leadership
                                                                          September 2004




                  TRADITIONAL LEADERSHIP DEVELOPMENT




                                              Follower




                             Follower                          Follower

                                              Leader




                                   Follower               Follower




The more effective solution which is to achieve more with the same
amount of effort is self-evident. A leader should be able to expand
influence using, for example, the same number of followers as before. If each
follower would be able to exert influence over one more person each, your
personal circle of influence as leader could expand with at least 5 more
people using the same effort with which to influence 5 people. This is a
very economical way of achieving results. The diagram below illustrates this
idea.




Professional Leadership Pyramid                                                                         4
MaRi Eagar                                                                                                                                                                                                                                                                                            M Phil (HRM) (PPL)
M Phil Personal and Professional Leadership (cum laude)                                                                                                                                                                                                                                             Professional Leadership
                                                                                                                                                                                                                                                                                           September 2004




                                                                                                                                        Follower



                                                                                                                                                          Competent
                                                                                                                                                          Leadership        Circle of influence
                                                                                                                                                           and ROI




                                                                                                                                         Leader    Relationship Leadership:
                                                                                                                                                   Through encouragement,
                                                                                                                                                      Caring and service




                                                                                                                                         Authentic Leadership: A principle-, value- and
                                                                                                                                                   Character Centered Basis




                                                   Competent                                                                                                                                                                                               Competent
                                                   Leadership        Circle of influence                                                                                                                                                                   Leadership        Circle of influence
                                                    and ROI                                                                                                                                                                                                 and ROI




                  Follower          Leader                                                                                                                                                                                                 Leader                                                  Follower
                                            Relationship Leadership:                                                                                                                                                                                Relationship Leadership:
                                            Through encouragement,                                                                                                                                                                                  Through encouragement,
                                               Caring and service                                                                                                                                                                                      Caring and service



                                                                                                                                                          Competent
                                  Authentic Leadership: A principle-, value- and                                                                          Leadership        Circle of influence                                           Authentic Leadership: A principle-, value- and
                                            Character Centered Basis                                                                                       and ROI                                                                                  Character Centered Basis


                                                                                                                                                   Relationship Leadership:
                                                                                                                                                   Through encouragement,



                                                                                                                                         Leader
                                                                                                                                                      Caring and service




                                                                                                                                         Authentic Leadership: A principle-, value- and
                                                                                                                                                   Character Centered Basis




                                                                                                 Competent                                                                                                         Competent
                                                                                                 Leadership       Circle of influence                                                                              Leadership        Circle of influence
                                                                                                  and ROI                                                                                                           and ROI


                                                                                           Relationship Leadership:                                                                                         Relationship Leadership:
                                                                                           Through encouragement,                                                                                           Through encouragement,



                                                                              Leader                                                                                                              Leader
                                                                                              Caring and service                                                                                               Caring and service




                                                                               Authentic Leadership: A principle-, value- and                                                                     Authentic Leadership: A principle-, value- and
                                                                                         Character Centered Basis                                                                                           Character Centered Basis




                              Follower                                                                                                                                                                                                                     Follower




The logical conclusion of this way of thinking is then to ensure the new
followers become influencers too, and ultimately you could create a vast
circle of influence consisting of influence creating communities as
shown below. This means one person could influence exponentially,
and is an effective method for achieving results that are also sustainable as
the network of influencers are stronger than a model with a few influencers
and mostly followers.




Professional Leadership Pyramid                                                                                                                                                                                                                                                                                          5
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence
Professional leadership and the circle of influence

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Professional leadership and the circle of influence

  • 1. MaRi Eagar M Phil Personal and Professional Leadership (cum laude) M Phil (HRM) (PPL) Professional Leadership –The PPL Pyramid and the Circle of Influence “He who thinks he leads without followers, is only taking a walk” (John Maxwell, 1998: 20) Competent Circle of influence Leadership Circle of influence and ROI Relationship Leadership: Through encouragement, Caring and service Authentic Leadership: A principle-, value- and Character Centered Basis September 2004 This report contains 41 pages Report for University of Johannesburg
  • 2. MaRi Eagar M Phil (HRM) (PPL) M Phil Personal and Professional Leadership (cum laude) Professional Leadership September 2004 Contents 1 Theme 3: The PPL-Leadership Perspective – The PPL Pyramid of Leadership 1 1.1 How current leadership thinking is unable to resolve the problems of the day 2 1.2 Leadership as influence – the PPL Pyramid to cultivate the Circle of Influence 6 1.3 The PPL Pyramid as framework for professional leadership development 8 1.4 Level One: Authentic leadership: A principle-, value- and character centered basis 10 1.5 Level Two: Relationship Leadership through encouragement, caring and service 14 1.6 Level Three: Competent Leadership and the Leadership Cycle (Return on Investment) 21 1.7 The Circle of Influence and Credibility 27 1.8 Building dimensions of influence using the three layers of the PPL Pyramid and enhancing the circle of influence 34 1.9 The impact of the PPL Pyramid of Leadership as influence over self and others 37 2 Personal reflection and learning Error! Bookmark not defined. 3 REFERENCES 38 Professional Leadership Pyramid
  • 3. MaRi Eagar M Phil (HRM) (PPL) M Phil Personal and Professional Leadership (cum laude) Professional Leadership September 2004 1 The PPL-Leadership Perspective – The PPL Pyramid of Leadership “Attending to the triple bottom line means meeting the financial, ecological and social needs of the present while maintaining the ability of future generations to meet their own needs.” (Sarah Schley and Joseph Laur from Leverage™, no 22, 2003) Companies face many problems today that would be described as unique to our times. While our population growth and increased health and wellness result in increasing demand for products and service (thus more opportunities for business), our Earth’s capacity to provide us with we need to produce and live here, is declining. (Schley and Laur: 2003) Schley and Laur emphasise that, previously companies need only focus on financial success in determining how they will operate and how they will be lead. Now they also have to consider the impact of their operations on the natural environment they effect. The impact of our business activities on their communities and society is under regular spotlight. Business analysts and investor communities are starting to review the value of company shares for long term investment recommendations if they do not have a clear understanding of how the company address the above. Reduced shareholder confidence reduces the share-price and ultimately the future of the company. Employees in companies have a different work-ethic and make new demands on companies. The knowledge creator employees can move globally and do not accept the traditional view of command and control companies. They are loyal only to themselves, and do not commit to their Professional Leadership Pyramid 1
  • 4. MaRi Eagar M Phil (HRM) (PPL) M Phil Personal and Professional Leadership (cum laude) Professional Leadership September 2004 employers anymore. To retain these talented employees have become a very expensive and mostly “hit and miss” exercise in companies. Even lower skilled employees with access to technology, are demanding to be treated in a more humane manner and will refuse to give their commitment to companies they do not believe in. As a result productivity suffers through absenteeism and tactics to withhold work. Employees (at all levels in business) think nothing of stealing from their employers (time and goods). This affects profitability dramatically. 1.1 How current leadership thinking is unable to resolve the problems of the day The essence of leadership, when condensing the many definitions of leadership, is the influence over self and others (Smith, D:2004). This, Smith says, implies that for leaders to exist, there also are those who follow. Traditionally companies are using classroom management development focusing on classic MBA programs to develop their leaders. “Contemporary business education focuses on the functions of business more than the practice of managing.” (Henry Mintzberg and Jonathan R Gosling on MBA programs: 2004) This results in focused attention on a selected few in the organisation to achieve business success with the support of their (assumed) willing followers. MBA programs provide techniques to learn how to motivate people and learn how to provide common objectives and vision for employees to follow them. Leadership magazines abound with the anecdotes of hero leaders who (apparently) single-handedly achieved dramatic Professional Leadership Pyramid 2
  • 5. MaRi Eagar M Phil (HRM) (PPL) M Phil Personal and Professional Leadership (cum laude) Professional Leadership September 2004 profitability growth and are even able to fix the problems of the world through their visionary leadership in world affairs. Although historically some individuals have been able to exert enormous influence over society, influence depends on the power you have been granted, as well as the amount of followers. In other words, your power is related to the circumference of your circle of influence which is dependent on the number of followers. To be a leader in the workplace, one would have to grow an empire of followers – a time consuming and energy draining task if she is to achieve success in a world with increasing demands on company profitability and sustainability as described above. When there is overemphasis on a few leaders, the results they obtained are often not sustainable and disappear when they leave. Take Ghandi, for example. Although he obtained the liberation of India, extreme poverty and the caste system still dis-empowers the majority of people living in India. Fundamentally they are still not liberated and Ghandi’s vision is not yet achieved in full. Professional Leadership Pyramid 3
  • 6. MaRi Eagar M Phil (HRM) (PPL) M Phil Personal and Professional Leadership (cum laude) Professional Leadership September 2004 TRADITIONAL LEADERSHIP DEVELOPMENT Follower Follower Follower Leader Follower Follower The more effective solution which is to achieve more with the same amount of effort is self-evident. A leader should be able to expand influence using, for example, the same number of followers as before. If each follower would be able to exert influence over one more person each, your personal circle of influence as leader could expand with at least 5 more people using the same effort with which to influence 5 people. This is a very economical way of achieving results. The diagram below illustrates this idea. Professional Leadership Pyramid 4
  • 7. MaRi Eagar M Phil (HRM) (PPL) M Phil Personal and Professional Leadership (cum laude) Professional Leadership September 2004 Follower Competent Leadership Circle of influence and ROI Leader Relationship Leadership: Through encouragement, Caring and service Authentic Leadership: A principle-, value- and Character Centered Basis Competent Competent Leadership Circle of influence Leadership Circle of influence and ROI and ROI Follower Leader Leader Follower Relationship Leadership: Relationship Leadership: Through encouragement, Through encouragement, Caring and service Caring and service Competent Authentic Leadership: A principle-, value- and Leadership Circle of influence Authentic Leadership: A principle-, value- and Character Centered Basis and ROI Character Centered Basis Relationship Leadership: Through encouragement, Leader Caring and service Authentic Leadership: A principle-, value- and Character Centered Basis Competent Competent Leadership Circle of influence Leadership Circle of influence and ROI and ROI Relationship Leadership: Relationship Leadership: Through encouragement, Through encouragement, Leader Leader Caring and service Caring and service Authentic Leadership: A principle-, value- and Authentic Leadership: A principle-, value- and Character Centered Basis Character Centered Basis Follower Follower The logical conclusion of this way of thinking is then to ensure the new followers become influencers too, and ultimately you could create a vast circle of influence consisting of influence creating communities as shown below. This means one person could influence exponentially, and is an effective method for achieving results that are also sustainable as the network of influencers are stronger than a model with a few influencers and mostly followers. Professional Leadership Pyramid 5