The document discusses key aspects of effective teams and teamwork. It defines what a team is, explains Tuckman's stages of group development, and identifies characteristics of effective team members. Some important points include: a team is a small group working toward common goals and being accountable to each other; effective teams have complementary skills, share a purpose, and hold each other mutually accountable; and developing team skills requires understanding behaviors, practice, and feedback.

1. Amity Business School
“Talent wins
games, but
teamwork wins
championships.” Jordan
Michael
TEAM – Together Everyone Achieves More
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2. Amity Business School
Defining Group
 A group is defined as ‘Two or more
individuals working towards a
common goal'.
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3. Amity Business School
Security Status
What
Makes
Self-
Esteem People Affiliation
Join
Groups?
Goal
Power
Achievement
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4. Amity Business School
Classifying Groups
• Formal Group
– A designated work group defined by the
organization’s structure.
• Informal Group
– A group that is neither formally structured nor
organizationally determined; appears in
response to the need for social contact.
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5. Amity Business School
Functions of a Formal Group
Organizational Functions Individual Functions
1. Accomplish complex, interdependent 1. Satisfy the individual’s need for
tasks that are beyond the capabilities affiliation.
of individuals. 2. Develop, enhance, and confirm the
2. Generate new or creative ideas and individual’s self-esteem and sense of
solutions. identity.
3. Coordinate interdepartmental efforts. 3. Give individuals an opportunity to
4. Provide a problem-solving mechanism test and share their perceptions of
for complex problems requiring social reality.
varied information and assessments. 4. Reduce the individual’s anxieties and
5. Implement complex decisions. feelings of insecurity and powerless-
6. Socialize and train newcomers. ness.
5. Provide a problem-solving mechanism
for personal and interpersonal problems.
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6. Amity Business School
Tuckman’s 5 Stages of Group Development
Performing
Adjourning
Norming
Storming Return to
Independence
Forming
Dependence/
interdependence
Independence
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7. Amity Business School
Tuckman’s 5 Stages of Group Development
Forming Storming Norming Performing
“What do the “How can I best
Individual “How do I fit “What’s my
others expect perform my
Issues in?” role here?”
me to do?” role?”
“Why are we
“Can we agree
fighting over
Group “Why are we on roles and “Can we do the
who’s in
Issues here?” work as a job properly?”
charge and who
team?”
does what?”
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8. Amity Business School
TEAMS – A WORKING DEFINITION
A team is……
“………. a group of individuals who work together to produce
products or deliver services for which they are mutually
accountable.”
OR
“….. a small number of people with complementary skills who are
committed to a common purpose, performance goals, and
approach for which they hold themselves mutually accountable.”
OR
“……… two or more people who must coordinate their activities to
accomplish a common goal.”
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9. Amity Business School
CONCEPT OF SYNERGY AND
INTERDEPENDENCE
• SYNERGY
• “Energy is to the individual,
• Synergy is to the group”
• People who work together usually form one of
the three types of relationships:
• Independent
• Dependent
• Interdependent
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10. Amity Business School
What is the single most important characteristic of
effective teams?
a) Problem solving capabilities
b) Member relations
c) Communication
d) Egalitarian mode
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11. Amity Business School
What are inherent strengths of teams and
teamwork?
• Can draw upon team member strengths, expertise
and resources
• Member strengths may complement those of other
team members
• Diverse teams bring diverse perspectives to the
table
• Teams have strength in numbers– when one or
members are fatigued another team member can
carry the torch
• Others?
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12. Amity Business School
What are some drawbacks to teams?
• Group think– team norms may narrow
focus and result in uncritical analysis of
options
• Team and team members may punish,
shun or exclude outliers
• Team members need to relinquish some
latitude and control over outcome and
process
• Others?
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13. Amity Business School
Team Member Development
• Most people are not born with skills that
affect team functioning – they are learned
over time; learning teams skills require:
– Understanding component behaviors
– Perception of the value of the skills
– Practice
– Feedback
– Encouragement through success
– More practice
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14. Amity Business School
WIN
How Team Members Communicate WIN
I’M OK
YOU’RE OK
OUR
WAY
I WIN I’M OK MY YOUR YOU’RE OK YOU WIN
YOU LOSE YOU’RE NOT WAY WAY I’M NOT I LOSE
NO
WAY
I’M NOT OK
YOU’RE NOT OK
LOSE
LOSE
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15. Amity Business School
Characteristics (Building blocks) of Effective
Team Members
Supportive to Achieve Results
Goal of a Mission in Mind
Open to Ideas
Processes to Get Ideas Solved
Committed to a Goal
Contributes to Others
Seeks Success
Recognize and Respect Differences in Others
Listen and Share Information
Solves Conflict
Contributes to Ideas and Solutions
Commits and Participate Fully
Stays in Touch With Team Members
WIN-WIN SITUATION
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16. Amity Business School
Successful Team
Participative
Leadership Aligned on
Shared
Purpose
Responsibility
Attributes of High
Future
Focused high-performance Communication
Teams
Rapid Focused on
Response Creative Task
Talents
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