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Want To Increase Your
Bottom Line?
Want To Remain Competitive In The Market?
Total Productivity = Output Quantity/Input Quantity
WORK SMARTER, NOT HARDER
TO INCREASE
PRODUCTIVITY
Develop A STRATEGY To
Improve PRODUCTIVITY
In Your Business And
Watch Your PROFITS
GROW..
PRODUCTIVITY CHECKLIST
Systems And Processes
Communication
Time Management
Tools And Equipment
Technology
Teamwork
Motivation
Employee Training/Professional Development
Other _____________
A Major Key To
Increasing
Productivity Is…
Having A Talented, Well-trained Team.
The Most STRATEGIC
Way To Increase
WORKPLACE
PRODUCTIVITY Is To
Improve EMPLOYEE
PRODUCTIVTY..
Increasing EMPLOYEE PRODUCTIVITY Is
A Key Component In Growing Company
REVENUE..
Productive Employees
Competitive
Strategic
Progressive
Analytical
Self-Disciplined
Problem-Solver
Focused
Patient
Creative
Critical-Thinker
Aggressive
Team-Player
Self-Motivated
Accountable
Ethical
Flexible
Employees Must Be
Well-trained.
Skills Must Be Honed.
Beat Your Competition
Increase Your Bottom Line
INCREASE WORKPLACE PRODUCTIVTY
မီးလုံးအသစ္လဲလွယ္ တပ္ဆင္ေပးပါရန္
စာကို စာဝင္စာထြက္တြင္ တံဆိပ္တုံးထုၿပီး စာနံပါတ္တပ္သည္။
ဌာနခြဲစာေရးႀကီး စားပြဲမွာတင္သည္။
မီးလုံးကၽြမ္း သြားသည္မွာ မွန္ကန္ေၾကာင္း မွတ္ခ်က္ေရးသည္။
အစည္းအေဝး သြားေနသျဖင့္ေနာက္ေန႔မွ လက္မွတ္ထိုးႏိုင္မည္။
" မီးလုံး" ကိုစာလုံးေပါင္းရာ "မီးလုန္း" ျဖစ္ေနသျဖင့္ စာအသစ္ေရးတင္ပါ။
Day 1
Day 2
Day 3
Day 4
Day 5
Day 6
Day 7 to Day 12
Day 13
Day 14
Day 15
Day 16
Day 17
Day 18
Day 19
မီးလုံးအသစ္လဲလွယ္ တပ္ဆင္ေပးပါရန္
စာကို စာဝင္စာထြက္တြင္ တံဆိပ္တုံးထုၿပီး စာနံပါတ္တပ္သည္။
ဌာနခြဲစာေရးႀကီး စားပြဲမွာတင္သည္။
မီးလုံးကၽြမ္း သြားသည္မွာ မွန္ကန္ေၾကာင္း မွတ္ခ်က္ေရးသည္။
အစည္းအေဝး သြားေနသျဖင့္ေနာက္ေန႔မွ လက္မွတ္ထိုးႏိုင္မည္။
" မီးလုံး" ကိုစာလုံးေပါင္းရာ "မီးလုန္း" ျဖစ္ေနသျဖင့္ စာအသစ္ေရးတင္ပါ။
စာလုံးေပါင္းျပင္ၿပီး အဆင့္ဆင့္ ျပန္တင္သည္။
မီးလုံး အသစ္လဲလွယ္ရန္ ခြင့္ျပဳေၾကာင္း ဌာနမႈးမွ မွတ္ခ်က္ေပးသည္။
မီးလုံးသစ္ဝယ္ယူရန္ လိုအပ္သည့္ ေငြထုပ္ေပးပါရန္ ေငြစာရင္းဌာနကို စာေရးတင္သည္။
တံဆိပ္တုံးႏိုပ္ၿပီး စာနံပါတ္ တပ္သည္။
ေငြစာရင္းမွ ဌာနခြဲ စာေရးက မွတ္ခ်က္ေရးၿပီး ေငြစာရင္းအရာရွိထံ ေရးတင္သည္။
ေငြစာရင္းအရာရွိမွ မီးလုံး ဝယ္ယူရန္ ေငြထုပ္ယူခြင့္ျပဳေၾကာင္း လက္မွတ္ထိုးသည္။
ေငြကိုင္စာေရးထံတြင္ ေငြထုပ္လြာ ပုံစံျဖည့္ၿပီး ေငြထုပ္ယူသည္။
ကၽြမ္းသြားေသာမီးလုံးအား ေအာင္ျမင္စြာ အစားထိုး တပ္ဆင္ၿပီး။
မီးလုံးတစ္လုံးတပ္ဆင္ရန္ စာရြက္
၈ ရြက္ကုန္ၿပီး လူ ၁၁ ေယာက္ခန္႔
ပါဝင္ အလုပ္လုပ္ရပါတယ္။
In every office, organization, business or workplace, productivity
is very important. It plays a crucial role in the growth and success
of businesses or companies in all industries.
Productivity in the workplace will often translate into good customer
service and interaction
When employees are highly productive the company achieves its
goals of investing in them in the first place
Productivity also helps to motivate the workplace culture and boost
moral, producing an even better company environment.
The key towards achieving productivity is teamwork. Having
it in your workplace will ensure a good company profile and
an excellent venue for success.
Question is, how? Here are six factors in improving
productivity.
1. Collaborate
Encourage collaboration within
your staff. This way, you’ll give
people with different perspectives
and skill sets an opportunity to
think creatively and challenge
themselves in the given tasks.
2. Positive Management
In A Workplace, Positive Attitude
Breeds Increased Productivity.
Given This, A Positive
Management Among Employees
Could Lead To Positive Results And
More Productive Team.
3. Awards And Recognition
The best way to recognize you
employees’ efforts is to give them
incentives or awards. Match your
employee rewards program to the
needs and interests of employees are a
key to increase morale and productivity.
4. Set Attainable Common Goals
Look for your staff’s participation to establish
the ways you can accomplish both short-term
and long-term goals. This way, they can set
their minds to the goals and give them the
tools they need to accomplish them which is an
efficient way to check more goals off your list.
5. Team Building
Work hard, play hard. When your employees
make so many efforts at work, they deserve to
have a break. Bonding over something funny
or having down-time at things like team
lunches breaks down the barriers that allow
your employees to feel comfortable at work.
6. Work-Life Balance
Establishing work-life balance is a major
factor in increasing productivity. According
to experts, it can increase employee
attraction and retention, and boost
workforce productivity.
Building Stronger Relationship
At Work To Advance Your Career
How To Build Great Relationship At Work
Think
Win-Win (Others before Me)
Positively (Start Strong with the end in mind)
Long Term (not just for now)
Act
LEAD People / Manage Processes
SHARE information with team members
Act INTER-DEPENDENTLY not independently
INTERACT
ACCEPT others for WHO they are
Ask everyone for contribution.
ACKNOWLEDGE people openly. Appreciate isn’t enough
Listen (Active Listening)
Be Available
Listen more you Speak
Ask the right Questions (for Clarification)
Speak
Slowly (pace)
Gently (approach)
Firmly (attitude)
Job
Security
Pay &
Benefits
Achievement
Training
Status
Company
Policies
Working
Conditions
Job
Satisfaction
Growth
Recognition
Relation
ships
Responsibili
ties
SEVEN
DRIVERS
Organising Work
Networking and
collaborating
Building
leadership and
management
capability
Investing in
people and
skills
Measuring
what matters
Creating
productive
workplace
culture
Encouraging
innovation and
the use of
technology
Networking
Exchanging
information for
mutual benefit
Cooperation
Short term
informal
relationship for
sharing
information
with separate
goals and
resources
Coordination
Longer term
effort around a
project or task
with some
sharing of
resources and
division of
roles
Collaboration
Changes the
way
organizations
work together
for a common
vision resulting
in service
integration, or
system change
Ways of Working Together
“Our Residents do
not live in our Workplace
We work in their Home…”
Adapting to Change
To create a customer experience that is…
Faster
Easier
Cheaper
More Personal
What Customers Want
Thanks to digital, customers now expect a shopping experience that is:
FASTER EASIER CHEAPER
MORE
PERSONAL
How Retailers Can Respond
Thanks to digital, customers now expect a shopping experience that is:
TIMELY RELEVANT CONTEXTUAL TARGETED
Living
Working
Learning
Industrial Age Knowledge Age
Learning
Working
Living
WORK HARD
AND
WORK SMART
INTRODUCTION
 The concept of “work hard and work smart” is now being advanced
than solely “working hard”.
 SMART WORK IS NOT SUBSTITUTE OF HARD WORK.. they go hand in
hand..
 Working smart requires planning, proactive and not reactive
 Time and Cost implication of end result should always be considered.
Smart is . . .
Clever: Showing Intelligence And Mental Alertness
Keen: Sharp, Insightful And Calculating In Business And All Your
Dealings (Activities).
Lively: Vigorous And Brisk (Attitude)
Showing Practical Intelligence And Expertise
 Networking : You Cannot Get Much Done Without People
 Result-oriented: Having The End In View Always
When I’m Working Smart,
 I’m self-aware - I know myself, my emotions, feelings,
competences(K.S.A), limitations
(because when I know myself, I know where and how to direct my
efforts, process information, regulate my behaviour, make decisions
and generally, organize myself).
 I leverage on my network of contacts (colleagues, friends, families,
associates etc.) People are indispensable.
Contd...
 I’m aware of my environment (PESTLE)
 I delegate and follow through
 I seek help when I need help
 I learn from other people’s mistakes
 I keep communication lines open always
 I strategize accordingly
 I manage my boss, hard as it may seem...
SMART IS KNOWING MY SWOT
Strengths
What unique benefit(s) do you
provide?
Weaknesses
What customer need(s)
remain unfulfilled?
Opportunities
How can you add more value?
How can you overturn
weaknesses?
Threats
Where might you lose
customers?
You
SPOT THE DIFFERENCE
WORK HARD AND WORK SMART
WORKING HARD
 Doing The Job
 Thinking/ Planning After Doing
The Job
 Dedication Or Doing Work Without
Intention About Result
 No Added Value (Going The Extra
Mile)
 One Way Of Doing The Job
WORKING SMART
 Getting The Job Done
 Thinking And Planning Ahead Of
The Job
 Always Having The End Result In
View
 Adds Value
 Many Ways Of Getting The Job
Done
WORKING SMART
Hard
Work
Innovative
Adding
Value
SWOT
Bottom
line
WORKING SMART MEANS:
 You Are Continuously Making Efforts At Improving Yourself In Every Way:
- Your Knowledge
- Your Skills
- Your Attitudes
 You Plan Well Ahead Of Time Always
WORKING SMART MEANS:
 You Leverage On Vital Life Skills To Have An Advantage Over Whatever
Situation You May Find Yourself – Vital Life Skills Such As:
- Human Relations ( Healthy Interpersonal Relations Skills)
- Communication Skills
- Negotiation Skills
- Problem-solving Skills
- Decision-making Skills.
- Organizational Skills
WORK SMART BY SETTING SMART OBJECTIVES
S - SPECIFIC
M - MEASURABLE
A - ACHIEVABLE
R - REALISTIC
T - TIME - BOUND (TIMELY)
BENEFITS OF WORKING SMART
Fulfilment: You Derive Satisfaction, Contentment, Achievement In
What You Do
Productivity: You Achieve More Output Without Overly Exerting
Yourself
Effectiveness: Time, Cost, Results
Adding Value: Going The Extra Mile As Permitted By Authority.
CONSEQUENCES OF NOT WORKING SMART
Burn-out, Fatigue, invariably our health is affected
Inability to achieve our set-goals, targets etc.
Low productivity (Poor value-add)
Loss of self worth, actualization
Output less than our input, as such, our efforts are not being maximized.
WORK SAMPLING
Job performed by a single worker in a fixed location
Job involves repetitive short cycles
Job expected to be changed periodically as customer orders change
Job produces relatively small quantities of output
Resulting time standard used for accounting cost standard, pricing
analysis, and production planning
MOTIVATING THE WORKFORCE
 What motivates employees to perform?
 How can managers boost morale?
 How do you maximize worker performance?
 How can you encourage creativity and innovation?
Nature of Human Relations
Determining What Motivates Employees To
Perform On The Job Is The Focus Of Human
Relations.
Nature of Human Relations
MOTIVATING THE WORKFORCE
 Motivation is an inner drive that directs a person’s
behavior toward goals.
 A goal is the satisfaction of a need
 A need is the difference between a desired state and
the actual state.
What Is Motivation?
MOTIVATING THE WORKFORCE
The basic model of motivation
shows that when a need exists,
an individual engages in goal-
directed behavior designed to
satisfy that need.
MOTIVATING THE WORKFORCE
Need
Goal-Directed
Behavior
Need Satisfaction
Morale – an employee’s attitude toward his or her
job, employer, and colleagues.
Human Relations
MOTIVATING THE WORKFORCE
High Morale
 High Levels Of Productivity
 High Returns To Stakeholders
 Employee Loyalty
Low Morale
 Absenteeism
 Lack of Commitment
 High Turnover
MOTIVATING THE WORKFORCE
Morale Boosters:
 Respect
 Involvement
 Appreciation
 Compensation
 Promotion
 Pleasant Work Environment
 Positive Organizational Culture
MODEL OF MOTIVATION
NEED-Creates desire to fulfill
needs (food, friendship,
recognition, achievement).
BEHAVIOR-
Results in actions
to fulfill needs.
REWARDS-Satisfy
needs; intrinsic or
extrinsic rewards.
FEEDBACK-Reward informs person whether behavior was
appropriate and should be used again.
63
TWO FACTOR
MOTIVATION
THEORY
Area of Satisfaction
Area of Dissatisfaction
Motivators
influence level of
satisfaction.
Hygiene factors influence
level of dissatisfaction
Motivators
Hygiene Factors
Achievement
Recognition
Responsibility
Work itself
Personal growth
Working conditions
Pay and security
Company policies
Supervisors
Interpersonal
relationships
64
JOB CHARACTERISTICS MODEL
Core JOB Dimensions
Skill Variety
Task identity
Task significance
Autonomy
Feedback
Critical Psychological States
Experienced meaningfulness
of the work
Experienced responsibility
for outcomes of the work
Knowledge of the actual results
of the work activities
Personal and Work Outcomes
High internal work motivation
High quality work performance
High satisfaction with the work
Low absenteeism and turnover
}
Employee Growth-Need Strength
HOW TO BE
EFFICIENT PRODUCTIVITY
Set deadlines
1
Set Deadlines For What You Do; Otherwise, You May
Not Try Your Best To Fulfill Your Tasks
“I Love Deadlines . I Especially Love The Whooshing Sound
They Make As They Fly By.”
Upgrade Technology
2
Technology
Plays An Important
Part In Your
Working
Productivity.
It Helps You Work Faster And More Precisely
Therefore, Your Should Upgrade Technology
When You Find It Necessary
Avoid
Personal Affairs At Work3
If You Have Personal
Calls When You Are At
Work, Try To Finish
Them As Soon As
Possible
Do Not Let Them
Badly Affect Your
Productivity
THESE PHONE CALLS CAN:
Lower Your
Concentration,
Resulting In Some
Mistakes
Lose Your Boss’ Good
Impression On You
& Rob Your
Opportunity To Get
Promoted
Work Hard In The
Morning
4
Researches Figure Out
That People Work Best
In The Morning When
They Are Energetic And
Mentally Strong
Thus, You Should
Focus On Doing Your
Main Tasks In The
Morning
This Helps You
Complete Your Work
Fast, Precisely, And
Efficiently
Stop Laziness
5
“Nothing Worth
Having Comes Easy”
Laziness Lowers Your
Working Productivity And
Efficiency
Therefore, You
Should Always Focus
On Your Main Work
Rather Than Chatting
With Your Colleagues
“ Work Hard In Silence, Let
Success Be Your Noise.”
Stop Doing Multi-tasks
6
“A Rolling
Stone Gathers
No Moss”
Do Not Try To Do
Many Things At
The Same Time
As You May Make
Big Mistakes On
Them
Use Appropriate
Communication
7
“Communication Is The Sister Of Leadership.”
Communicating Appropriately Is Tip On
How To Be Efficient At Work
If You Need To Explain Something To Your Boss Or Co - Workers, Try
To Make It Easy To Understand
Use Positive Words In Conversations At Work Even When You
Disagree With Someone There
Say No8
“We Have Limits To Our Time, Energy And Interests.”
When Someone Asks You
To Do Something Which
Is Not Your Passion Or
Priority
Sleep Enough9
“Sleep Is That Golden Chain That
Ties Health And Our Bodies
Together”
Make Sure That You Sleep
Enough 8 Hours A Day To Be
Physically And Mentally
Healthy At Work
Lack Of Sleep Makes You Tired, And Unable To Work At 100% Of
Productivity
Get Exercise
10
Doing exercises makes
you strong, and
decisive, as well as,
confident at work
Have Positive Thoughts11
Positive
Thoughts Help
Create Good
Mood To Work
Positive Thoughts
Help Create Good
Mood To Work
Therefore, you should
always think about the
good results you may get
like higher wage, salary,
or bonuses
Use Social Media Appropriately12
Fix Time To Check Status
Updates On Social
Networking Sites Only Once
Or Twice A Day After Work
Don’t Let Twitter, Facebook,
And Linkedin Distract You
From Work
“Time Will Go Fast,
So Stay Focused.”
“Efficiency and focus
are the keys to
success.”
“Sometimes you have to forget about what you want, and
FOCUS ON WHAT YOU DESERVE.”
WORK AT HOME
13
If The Work Volume Is Too Big To Be
Completed In The Workplace, You Should
Arrange To Work At Home For One Or Two
Hours A Day.
For Example, If You Are Doing A Big Project, Spend Time Preparing
Necessary Things At Home To Work Faster And More Effectively The Next
Day.
“All Roads That Lead To Success Have To Pass
Through Hard Work Boulevard At Some Points.”
“ When You Live For A Strong
Purpose, Then Hard Work Isn’t An
Option. It’s A Necessity.”
“Home is where I work
and I work everywhere.”
“Productivity Is Never An
Accident. It Is Always The Result
Of A Commitment To Excellence,
Intelligent Planning, And
Focused Effort.”
“If You Don’t Pay Appropriate Attention To
What Has Your Attention, It Will Take
More Of Your Attention Than It Deserves.”
“If We Boost
Productivity,
We Can
Improve
Economic
Growth.”
 BFBM(7-2016) Productivity : Smarter Faster Better ေဟာေျပာပြဲ (မံုရြာ)

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BFBM(7-2016) Productivity : Smarter Faster Better ေဟာေျပာပြဲ (မံုရြာ)

  • 1.
  • 2. Want To Increase Your Bottom Line?
  • 3. Want To Remain Competitive In The Market?
  • 4. Total Productivity = Output Quantity/Input Quantity
  • 5. WORK SMARTER, NOT HARDER TO INCREASE PRODUCTIVITY
  • 6. Develop A STRATEGY To Improve PRODUCTIVITY In Your Business And Watch Your PROFITS GROW..
  • 7. PRODUCTIVITY CHECKLIST Systems And Processes Communication Time Management Tools And Equipment Technology Teamwork Motivation Employee Training/Professional Development Other _____________
  • 8. A Major Key To Increasing Productivity Is…
  • 9. Having A Talented, Well-trained Team.
  • 10. The Most STRATEGIC Way To Increase WORKPLACE PRODUCTIVITY Is To Improve EMPLOYEE PRODUCTIVTY..
  • 11. Increasing EMPLOYEE PRODUCTIVITY Is A Key Component In Growing Company REVENUE..
  • 14. Skills Must Be Honed.
  • 18. မီးလုံးအသစ္လဲလွယ္ တပ္ဆင္ေပးပါရန္ စာကို စာဝင္စာထြက္တြင္ တံဆိပ္တုံးထုၿပီး စာနံပါတ္တပ္သည္။ ဌာနခြဲစာေရးႀကီး စားပြဲမွာတင္သည္။ မီးလုံးကၽြမ္း သြားသည္မွာ မွန္ကန္ေၾကာင္း မွတ္ခ်က္ေရးသည္။ အစည္းအေဝး သြားေနသျဖင့္ေနာက္ေန႔မွ လက္မွတ္ထိုးႏိုင္မည္။ " မီးလုံး" ကိုစာလုံးေပါင္းရာ "မီးလုန္း" ျဖစ္ေနသျဖင့္ စာအသစ္ေရးတင္ပါ။
  • 19. Day 1 Day 2 Day 3 Day 4 Day 5 Day 6 Day 7 to Day 12 Day 13 Day 14 Day 15 Day 16 Day 17 Day 18 Day 19 မီးလုံးအသစ္လဲလွယ္ တပ္ဆင္ေပးပါရန္ စာကို စာဝင္စာထြက္တြင္ တံဆိပ္တုံးထုၿပီး စာနံပါတ္တပ္သည္။ ဌာနခြဲစာေရးႀကီး စားပြဲမွာတင္သည္။ မီးလုံးကၽြမ္း သြားသည္မွာ မွန္ကန္ေၾကာင္း မွတ္ခ်က္ေရးသည္။ အစည္းအေဝး သြားေနသျဖင့္ေနာက္ေန႔မွ လက္မွတ္ထိုးႏိုင္မည္။ " မီးလုံး" ကိုစာလုံးေပါင္းရာ "မီးလုန္း" ျဖစ္ေနသျဖင့္ စာအသစ္ေရးတင္ပါ။ စာလုံးေပါင္းျပင္ၿပီး အဆင့္ဆင့္ ျပန္တင္သည္။ မီးလုံး အသစ္လဲလွယ္ရန္ ခြင့္ျပဳေၾကာင္း ဌာနမႈးမွ မွတ္ခ်က္ေပးသည္။ မီးလုံးသစ္ဝယ္ယူရန္ လိုအပ္သည့္ ေငြထုပ္ေပးပါရန္ ေငြစာရင္းဌာနကို စာေရးတင္သည္။ တံဆိပ္တုံးႏိုပ္ၿပီး စာနံပါတ္ တပ္သည္။ ေငြစာရင္းမွ ဌာနခြဲ စာေရးက မွတ္ခ်က္ေရးၿပီး ေငြစာရင္းအရာရွိထံ ေရးတင္သည္။ ေငြစာရင္းအရာရွိမွ မီးလုံး ဝယ္ယူရန္ ေငြထုပ္ယူခြင့္ျပဳေၾကာင္း လက္မွတ္ထိုးသည္။ ေငြကိုင္စာေရးထံတြင္ ေငြထုပ္လြာ ပုံစံျဖည့္ၿပီး ေငြထုပ္ယူသည္။ ကၽြမ္းသြားေသာမီးလုံးအား ေအာင္ျမင္စြာ အစားထိုး တပ္ဆင္ၿပီး။ မီးလုံးတစ္လုံးတပ္ဆင္ရန္ စာရြက္ ၈ ရြက္ကုန္ၿပီး လူ ၁၁ ေယာက္ခန္႔ ပါဝင္ အလုပ္လုပ္ရပါတယ္။
  • 20. In every office, organization, business or workplace, productivity is very important. It plays a crucial role in the growth and success of businesses or companies in all industries. Productivity in the workplace will often translate into good customer service and interaction When employees are highly productive the company achieves its goals of investing in them in the first place Productivity also helps to motivate the workplace culture and boost moral, producing an even better company environment.
  • 21. The key towards achieving productivity is teamwork. Having it in your workplace will ensure a good company profile and an excellent venue for success. Question is, how? Here are six factors in improving productivity.
  • 22. 1. Collaborate Encourage collaboration within your staff. This way, you’ll give people with different perspectives and skill sets an opportunity to think creatively and challenge themselves in the given tasks.
  • 23. 2. Positive Management In A Workplace, Positive Attitude Breeds Increased Productivity. Given This, A Positive Management Among Employees Could Lead To Positive Results And More Productive Team.
  • 24. 3. Awards And Recognition The best way to recognize you employees’ efforts is to give them incentives or awards. Match your employee rewards program to the needs and interests of employees are a key to increase morale and productivity.
  • 25. 4. Set Attainable Common Goals Look for your staff’s participation to establish the ways you can accomplish both short-term and long-term goals. This way, they can set their minds to the goals and give them the tools they need to accomplish them which is an efficient way to check more goals off your list.
  • 26. 5. Team Building Work hard, play hard. When your employees make so many efforts at work, they deserve to have a break. Bonding over something funny or having down-time at things like team lunches breaks down the barriers that allow your employees to feel comfortable at work.
  • 27. 6. Work-Life Balance Establishing work-life balance is a major factor in increasing productivity. According to experts, it can increase employee attraction and retention, and boost workforce productivity.
  • 28. Building Stronger Relationship At Work To Advance Your Career
  • 29. How To Build Great Relationship At Work
  • 30. Think Win-Win (Others before Me) Positively (Start Strong with the end in mind) Long Term (not just for now)
  • 31. Act LEAD People / Manage Processes SHARE information with team members Act INTER-DEPENDENTLY not independently
  • 32. INTERACT ACCEPT others for WHO they are Ask everyone for contribution. ACKNOWLEDGE people openly. Appreciate isn’t enough
  • 33. Listen (Active Listening) Be Available Listen more you Speak Ask the right Questions (for Clarification)
  • 36. SEVEN DRIVERS Organising Work Networking and collaborating Building leadership and management capability Investing in people and skills Measuring what matters Creating productive workplace culture Encouraging innovation and the use of technology
  • 37. Networking Exchanging information for mutual benefit Cooperation Short term informal relationship for sharing information with separate goals and resources Coordination Longer term effort around a project or task with some sharing of resources and division of roles Collaboration Changes the way organizations work together for a common vision resulting in service integration, or system change Ways of Working Together
  • 38. “Our Residents do not live in our Workplace We work in their Home…”
  • 39. Adapting to Change To create a customer experience that is… Faster Easier Cheaper More Personal
  • 40. What Customers Want Thanks to digital, customers now expect a shopping experience that is: FASTER EASIER CHEAPER MORE PERSONAL How Retailers Can Respond Thanks to digital, customers now expect a shopping experience that is: TIMELY RELEVANT CONTEXTUAL TARGETED
  • 43. INTRODUCTION  The concept of “work hard and work smart” is now being advanced than solely “working hard”.  SMART WORK IS NOT SUBSTITUTE OF HARD WORK.. they go hand in hand..  Working smart requires planning, proactive and not reactive  Time and Cost implication of end result should always be considered.
  • 44. Smart is . . . Clever: Showing Intelligence And Mental Alertness Keen: Sharp, Insightful And Calculating In Business And All Your Dealings (Activities). Lively: Vigorous And Brisk (Attitude) Showing Practical Intelligence And Expertise  Networking : You Cannot Get Much Done Without People  Result-oriented: Having The End In View Always
  • 45. When I’m Working Smart,  I’m self-aware - I know myself, my emotions, feelings, competences(K.S.A), limitations (because when I know myself, I know where and how to direct my efforts, process information, regulate my behaviour, make decisions and generally, organize myself).  I leverage on my network of contacts (colleagues, friends, families, associates etc.) People are indispensable.
  • 46. Contd...  I’m aware of my environment (PESTLE)  I delegate and follow through  I seek help when I need help  I learn from other people’s mistakes  I keep communication lines open always  I strategize accordingly  I manage my boss, hard as it may seem...
  • 47. SMART IS KNOWING MY SWOT Strengths What unique benefit(s) do you provide? Weaknesses What customer need(s) remain unfulfilled? Opportunities How can you add more value? How can you overturn weaknesses? Threats Where might you lose customers? You
  • 48. SPOT THE DIFFERENCE WORK HARD AND WORK SMART WORKING HARD  Doing The Job  Thinking/ Planning After Doing The Job  Dedication Or Doing Work Without Intention About Result  No Added Value (Going The Extra Mile)  One Way Of Doing The Job WORKING SMART  Getting The Job Done  Thinking And Planning Ahead Of The Job  Always Having The End Result In View  Adds Value  Many Ways Of Getting The Job Done
  • 50. WORKING SMART MEANS:  You Are Continuously Making Efforts At Improving Yourself In Every Way: - Your Knowledge - Your Skills - Your Attitudes  You Plan Well Ahead Of Time Always
  • 51. WORKING SMART MEANS:  You Leverage On Vital Life Skills To Have An Advantage Over Whatever Situation You May Find Yourself – Vital Life Skills Such As: - Human Relations ( Healthy Interpersonal Relations Skills) - Communication Skills - Negotiation Skills - Problem-solving Skills - Decision-making Skills. - Organizational Skills
  • 52. WORK SMART BY SETTING SMART OBJECTIVES S - SPECIFIC M - MEASURABLE A - ACHIEVABLE R - REALISTIC T - TIME - BOUND (TIMELY)
  • 53. BENEFITS OF WORKING SMART Fulfilment: You Derive Satisfaction, Contentment, Achievement In What You Do Productivity: You Achieve More Output Without Overly Exerting Yourself Effectiveness: Time, Cost, Results Adding Value: Going The Extra Mile As Permitted By Authority.
  • 54. CONSEQUENCES OF NOT WORKING SMART Burn-out, Fatigue, invariably our health is affected Inability to achieve our set-goals, targets etc. Low productivity (Poor value-add) Loss of self worth, actualization Output less than our input, as such, our efforts are not being maximized.
  • 55. WORK SAMPLING Job performed by a single worker in a fixed location Job involves repetitive short cycles Job expected to be changed periodically as customer orders change Job produces relatively small quantities of output Resulting time standard used for accounting cost standard, pricing analysis, and production planning
  • 56. MOTIVATING THE WORKFORCE  What motivates employees to perform?  How can managers boost morale?  How do you maximize worker performance?  How can you encourage creativity and innovation? Nature of Human Relations
  • 57. Determining What Motivates Employees To Perform On The Job Is The Focus Of Human Relations. Nature of Human Relations MOTIVATING THE WORKFORCE
  • 58.  Motivation is an inner drive that directs a person’s behavior toward goals.  A goal is the satisfaction of a need  A need is the difference between a desired state and the actual state. What Is Motivation? MOTIVATING THE WORKFORCE
  • 59. The basic model of motivation shows that when a need exists, an individual engages in goal- directed behavior designed to satisfy that need. MOTIVATING THE WORKFORCE Need Goal-Directed Behavior Need Satisfaction
  • 60. Morale – an employee’s attitude toward his or her job, employer, and colleagues. Human Relations MOTIVATING THE WORKFORCE High Morale  High Levels Of Productivity  High Returns To Stakeholders  Employee Loyalty Low Morale  Absenteeism  Lack of Commitment  High Turnover
  • 61. MOTIVATING THE WORKFORCE Morale Boosters:  Respect  Involvement  Appreciation  Compensation  Promotion  Pleasant Work Environment  Positive Organizational Culture
  • 62. MODEL OF MOTIVATION NEED-Creates desire to fulfill needs (food, friendship, recognition, achievement). BEHAVIOR- Results in actions to fulfill needs. REWARDS-Satisfy needs; intrinsic or extrinsic rewards. FEEDBACK-Reward informs person whether behavior was appropriate and should be used again.
  • 63. 63 TWO FACTOR MOTIVATION THEORY Area of Satisfaction Area of Dissatisfaction Motivators influence level of satisfaction. Hygiene factors influence level of dissatisfaction Motivators Hygiene Factors Achievement Recognition Responsibility Work itself Personal growth Working conditions Pay and security Company policies Supervisors Interpersonal relationships
  • 64. 64 JOB CHARACTERISTICS MODEL Core JOB Dimensions Skill Variety Task identity Task significance Autonomy Feedback Critical Psychological States Experienced meaningfulness of the work Experienced responsibility for outcomes of the work Knowledge of the actual results of the work activities Personal and Work Outcomes High internal work motivation High quality work performance High satisfaction with the work Low absenteeism and turnover } Employee Growth-Need Strength
  • 65. HOW TO BE EFFICIENT PRODUCTIVITY
  • 67. Set Deadlines For What You Do; Otherwise, You May Not Try Your Best To Fulfill Your Tasks
  • 68. “I Love Deadlines . I Especially Love The Whooshing Sound They Make As They Fly By.”
  • 70. Technology Plays An Important Part In Your Working Productivity.
  • 71. It Helps You Work Faster And More Precisely
  • 72. Therefore, Your Should Upgrade Technology When You Find It Necessary
  • 74. If You Have Personal Calls When You Are At Work, Try To Finish Them As Soon As Possible
  • 75. Do Not Let Them Badly Affect Your Productivity
  • 76. THESE PHONE CALLS CAN: Lower Your Concentration, Resulting In Some Mistakes Lose Your Boss’ Good Impression On You & Rob Your Opportunity To Get Promoted
  • 77. Work Hard In The Morning 4
  • 78. Researches Figure Out That People Work Best In The Morning When They Are Energetic And Mentally Strong
  • 79. Thus, You Should Focus On Doing Your Main Tasks In The Morning
  • 80. This Helps You Complete Your Work Fast, Precisely, And Efficiently
  • 83. Laziness Lowers Your Working Productivity And Efficiency
  • 84. Therefore, You Should Always Focus On Your Main Work Rather Than Chatting With Your Colleagues
  • 85. “ Work Hard In Silence, Let Success Be Your Noise.”
  • 88.
  • 89. Do Not Try To Do Many Things At The Same Time As You May Make Big Mistakes On Them
  • 91. “Communication Is The Sister Of Leadership.”
  • 92. Communicating Appropriately Is Tip On How To Be Efficient At Work
  • 93. If You Need To Explain Something To Your Boss Or Co - Workers, Try To Make It Easy To Understand
  • 94. Use Positive Words In Conversations At Work Even When You Disagree With Someone There
  • 96. “We Have Limits To Our Time, Energy And Interests.”
  • 97. When Someone Asks You To Do Something Which Is Not Your Passion Or Priority
  • 99. “Sleep Is That Golden Chain That Ties Health And Our Bodies Together” Make Sure That You Sleep Enough 8 Hours A Day To Be Physically And Mentally Healthy At Work
  • 100. Lack Of Sleep Makes You Tired, And Unable To Work At 100% Of Productivity
  • 102. Doing exercises makes you strong, and decisive, as well as, confident at work
  • 105. Positive Thoughts Help Create Good Mood To Work
  • 106. Therefore, you should always think about the good results you may get like higher wage, salary, or bonuses
  • 107. Use Social Media Appropriately12
  • 108. Fix Time To Check Status Updates On Social Networking Sites Only Once Or Twice A Day After Work
  • 109. Don’t Let Twitter, Facebook, And Linkedin Distract You From Work
  • 110. “Time Will Go Fast, So Stay Focused.”
  • 111. “Efficiency and focus are the keys to success.”
  • 112. “Sometimes you have to forget about what you want, and FOCUS ON WHAT YOU DESERVE.”
  • 114. If The Work Volume Is Too Big To Be Completed In The Workplace, You Should Arrange To Work At Home For One Or Two Hours A Day.
  • 115. For Example, If You Are Doing A Big Project, Spend Time Preparing Necessary Things At Home To Work Faster And More Effectively The Next Day.
  • 116. “All Roads That Lead To Success Have To Pass Through Hard Work Boulevard At Some Points.”
  • 117. “ When You Live For A Strong Purpose, Then Hard Work Isn’t An Option. It’s A Necessity.”
  • 118. “Home is where I work and I work everywhere.”
  • 119. “Productivity Is Never An Accident. It Is Always The Result Of A Commitment To Excellence, Intelligent Planning, And Focused Effort.”
  • 120. “If You Don’t Pay Appropriate Attention To What Has Your Attention, It Will Take More Of Your Attention Than It Deserves.”
  • 121. “If We Boost Productivity, We Can Improve Economic Growth.”