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Irene Gonzálvez, Product Lead - Spotify, Sweden
When your product must
be adopted in a timely manner
Irene Gonzálvez
Product Lead
Data & Insights
Audio Streaming Subscription Service
Launched in 2008
Premium and Free Tiers
Available in 79 Markets
Over 248M Monthly
Active Users
+50M Songs
500 000 podcast titles
More than 500B events
per day
BUILD TRUSTCustomers, stakeholders and engineering
teams
Set the direction,
strategy and
requirements
Get to know your
product
One
team
Find the gap and fill it
E
N
G
I
N
E
E
R
I
N
G
T
E
A
M
S
Meet everyone
C
U
S
T
O
M
E
R
S
Be clear
Alpha/ beta testers Over-communicate
S
T
A
K
E
H
O
L
D
E
R
S
Report
Build it together
Who to onboard first
POWER/ INFLUENTIAL
CUSTOMERS
PLAN AND FOLLOW-UP
Customers and engineering teams
Inclusive plannings
Cadence: quarterly
Recap from previous quarter. Emphasize achievements.
Connect company and team’s strategies
What can we do to keep our current systems stable?
What shall we do next? Are we working on the most
prioritized items for the company?
What is the cost of not doing it?
E
N
G
I
N
E
E
R
I
N
G
T
E
A
M
S
OKRs
OPTIMIZATIONS
It is NOT enough that your products work
Optimizations
Usability test. Make it user friendly
Be proactive with the feedback
Improve performance
Make your products cost efficient
Awesome documentation
Key Takeaways
Lesson #1:
One
TEAM
DIRECTION
STRATEGY
GOAL
Lesson #2: Trust is the keyword
Trust and be trusted
Lesson #3: Optimize the
most common use cases
Make it possible for the less common ones
Irene Gonzálvez
Product Lead,
Spotify
irene@spotify.com
Weare hiring!
Product Disruption in Companies by Spotify Product Lead

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