PRODUCT

        Aravind
         LEAD
College of Management
Definision
• Product is a need satisfying offering of a firm .”
  Anything that can be offered to market for
  attention , acquisition , use , or consumption
  that might satisfy a want or need , include
  physical objects, services, persons,
  organisation and idea is called product “
• Product makes to satisfy one or more
  physiological and / or psychological need of
  the market at a given moment .
• A PRODUCT IS MORE THAN
  A PHYSICSAL ENTITITY ; IT HAS A

 PERSONALITY
Way of defining a product
•   Product variety
•   Quality
•   Design
•   Features
•   Brand name
•   Packaging
•   Size
•   Services
•   Warranties
Product Differentiation
•   Form - Size, shape, etc
•   Features
•   Performance quality
•   Conformance quality
•   Durability
•   Reliability
•   Reparability
•   Style
Product attains different level
•   GENERIC PRODUCT
•   BRANDED PRODUCT
•   DIFFERENTIATED PRODUCT
•   CUSTOMISED PRODUCT
•   AUGMENTED PRODUCT
•   POTENTIAL PRODUCT
1. THE GENERIC PRODUCT
 Unbranded product
 Does not have identity through a name
 Not linked to any one maker or owner
Eg :- Rice, bread, atta
2. BRANDED PRODUCT
Have identity through a name
Have packing
3. DIFFERENTIATED PRODUCT
 Enjoys distinction from other similar
   products/brands in the market .
 Endorse the brand with some special
   attribute/qualities and claims uniqueness
 Differentiation may be tangible
 Maggi, detol soap(PIC)
4. CUSTOMISED PRODUCT
 A product that is adapted to the
   requirements of the individual customer
 Eg :- Caller tune
 Bufor car :- Kula-Lumpur produces only 300
   of these cars an year . One has to book and
   wait .Price stars from $ 250,000 ,
   900 man-hours
5. AUGMENTED PRODUCTS
 Improved with value addition
Goes beyond the expectation the customer
Extra features
6. POTENTIAL PRODUCT
 Tomorrow’s product
 Eg : Resent Auto expo , Honda motor
   company displayed the humanoid robot
   called ASIMO ,it will replace the chauffeur in
   Honda cars .
Components of product personality
A. CORE PRODUCT
The Core product = Basic product
                  (no other associated features)
 Other components are superimposed on
  this basic product to constitute the total
  personality of the product
NO FIRM CAN BUILT A GOOD PRODUCT
PERSONALIY WHEN THE BASIC CONSTITUENT
    OF THE PRODUCT IS SUB-STANDARD
Lesson
THE BASIC PRODUCT CONSTITUENT HAS TO BE
 GOOD , IF THE TOTAL PRODUCT PERSONALITY
            HAS TO BE EFFECTIVE .
Components of product personality
              ,Ctn…
B. ASSOSIATED FEATURE
Basic feature = Soap
Additional features = Size ,shape, colour , smell
Every additional feature is intended to enhance
   the personality of the product .
Product features Vs. Product benefit
         Hush puppies (Bata)
Product features           Customer benefit
• Cow leather uppers       • Suppleness and soft
                             comfort
• Form padding on uppers   • Quilted and caressed
                             comfort
• Leather sock lining      • Natural feel and breathable
                             comfort
• Latex foam
                           • Shock absorbing comfort
• Polyurethane sole
                           • Light weight comfort
C. Brand Name
 Name , term , symbol ,design , or a
   combination of them
Helps to identify the goods and services of one
   seller from another .
D.   Logo
    It supports the brand effectively
    It is a brand mark / symbol
    Communicate easily
    It is Mnemonic ( Memory aid)
E. Packaging
• For consumer product
• Giving protection to the product
• Giving information about the product
• Adding aesthetics and sales appel
Label :-
 Provides written information about the product
 Helps to understand the nature of the product
   , distinctive features , its composition
PRODUCT MIX
Product mix
Which is larger entity , denotes the complete set
  of all products offered for sale by a company
Product line
  A group of closely related product constitutes
  a product line .
  The product mix of a company is composed of
  all product line
                   Product Mix


    Oral care     Hair care      Toilet product



 Line 1
                   Line 2                 Line 3
Width
Number of product line it carries
                             Width
  Orel care    Health care       Beauty care    Life style


Product A     Product A          Product A     Product A
Product B     Product B          Product B     Product B
              Product C          Product C     Product C
              Product D                        Product D
                                               Product E
                                               Product F
Length
Length of product line is decided by the number
  of different product/brands in the line , in
  terms of variants ,shades, models ,pack size
  ,etc                     Personal
                               care

                            Product A

                            Product B
                   Length
                            Product C
Depth
The total number of items under each brand in
  the line , in terms of variants, shades, models,
  pack size etc                  25gm
                    Pink       50gm
                               75gm
                    White
     Lux

                               25gm
                    Black
                               50gm
                               75gm
• Line streching
The aim is enter a new price slot and a new
  market segment, which is not covered b
  existing offers of the firm (eg :philips-Power
  house and Powerplay )
1.Up ward stretching – high price
2. Downward stretching - price less ( Hul ,surf is
  in high price slot Rs40/kg ,Introduce Sunlight
  Rs.26/kg and wheel low price Rs.10/kg)
Thank you

Product

  • 1.
    PRODUCT Aravind LEAD College of Management
  • 2.
    Definision • Product isa need satisfying offering of a firm .” Anything that can be offered to market for attention , acquisition , use , or consumption that might satisfy a want or need , include physical objects, services, persons, organisation and idea is called product “ • Product makes to satisfy one or more physiological and / or psychological need of the market at a given moment .
  • 3.
    • A PRODUCTIS MORE THAN A PHYSICSAL ENTITITY ; IT HAS A PERSONALITY
  • 4.
    Way of defininga product • Product variety • Quality • Design • Features • Brand name • Packaging • Size • Services • Warranties
  • 5.
    Product Differentiation • Form - Size, shape, etc • Features • Performance quality • Conformance quality • Durability • Reliability • Reparability • Style
  • 6.
    Product attains differentlevel • GENERIC PRODUCT • BRANDED PRODUCT • DIFFERENTIATED PRODUCT • CUSTOMISED PRODUCT • AUGMENTED PRODUCT • POTENTIAL PRODUCT
  • 7.
    1. THE GENERICPRODUCT  Unbranded product  Does not have identity through a name  Not linked to any one maker or owner Eg :- Rice, bread, atta
  • 8.
    2. BRANDED PRODUCT Haveidentity through a name Have packing
  • 9.
    3. DIFFERENTIATED PRODUCT Enjoys distinction from other similar products/brands in the market .  Endorse the brand with some special attribute/qualities and claims uniqueness  Differentiation may be tangible  Maggi, detol soap(PIC)
  • 10.
    4. CUSTOMISED PRODUCT A product that is adapted to the requirements of the individual customer  Eg :- Caller tune  Bufor car :- Kula-Lumpur produces only 300 of these cars an year . One has to book and wait .Price stars from $ 250,000 , 900 man-hours
  • 11.
    5. AUGMENTED PRODUCTS Improved with value addition Goes beyond the expectation the customer Extra features
  • 12.
    6. POTENTIAL PRODUCT Tomorrow’s product  Eg : Resent Auto expo , Honda motor company displayed the humanoid robot called ASIMO ,it will replace the chauffeur in Honda cars .
  • 13.
    Components of productpersonality A. CORE PRODUCT The Core product = Basic product (no other associated features)  Other components are superimposed on this basic product to constitute the total personality of the product
  • 14.
    NO FIRM CANBUILT A GOOD PRODUCT PERSONALIY WHEN THE BASIC CONSTITUENT OF THE PRODUCT IS SUB-STANDARD
  • 15.
    Lesson THE BASIC PRODUCTCONSTITUENT HAS TO BE GOOD , IF THE TOTAL PRODUCT PERSONALITY HAS TO BE EFFECTIVE .
  • 16.
    Components of productpersonality ,Ctn… B. ASSOSIATED FEATURE Basic feature = Soap Additional features = Size ,shape, colour , smell Every additional feature is intended to enhance the personality of the product .
  • 17.
    Product features Vs.Product benefit Hush puppies (Bata) Product features Customer benefit • Cow leather uppers • Suppleness and soft comfort • Form padding on uppers • Quilted and caressed comfort • Leather sock lining • Natural feel and breathable comfort • Latex foam • Shock absorbing comfort • Polyurethane sole • Light weight comfort
  • 18.
    C. Brand Name Name , term , symbol ,design , or a combination of them Helps to identify the goods and services of one seller from another .
  • 19.
    D. Logo  It supports the brand effectively  It is a brand mark / symbol  Communicate easily  It is Mnemonic ( Memory aid)
  • 20.
    E. Packaging • Forconsumer product • Giving protection to the product • Giving information about the product • Adding aesthetics and sales appel Label :-  Provides written information about the product  Helps to understand the nature of the product , distinctive features , its composition
  • 21.
  • 22.
    Product mix Which islarger entity , denotes the complete set of all products offered for sale by a company
  • 23.
    Product line A group of closely related product constitutes a product line . The product mix of a company is composed of all product line Product Mix Oral care Hair care Toilet product Line 1 Line 2 Line 3
  • 24.
    Width Number of productline it carries Width Orel care Health care Beauty care Life style Product A Product A Product A Product A Product B Product B Product B Product B Product C Product C Product C Product D Product D Product E Product F
  • 25.
    Length Length of productline is decided by the number of different product/brands in the line , in terms of variants ,shades, models ,pack size ,etc Personal care Product A Product B Length Product C
  • 26.
    Depth The total numberof items under each brand in the line , in terms of variants, shades, models, pack size etc 25gm Pink 50gm 75gm White Lux 25gm Black 50gm 75gm
  • 27.
    • Line streching Theaim is enter a new price slot and a new market segment, which is not covered b existing offers of the firm (eg :philips-Power house and Powerplay ) 1.Up ward stretching – high price 2. Downward stretching - price less ( Hul ,surf is in high price slot Rs40/kg ,Introduce Sunlight Rs.26/kg and wheel low price Rs.10/kg)
  • 28.