SlideShare a Scribd company logo
Acquisition Email
Mobile best practices
Guillaume Lafond, CEO @pwspace April 10th
, 2014
•
Launched in 2008
•
30 employees
•
Offices Barcelona & Paris
•
Operations in 7 markets
•
45 active clients, 180 publishers
•
>500 campaigns per month
Full-service email
advertising solutions
mobile
stats
55% UK, Spain, Germany, France, Italy (2013)
European SIM connection by Technology (Millions) - Source : GMSA intelligence
Smartphone penetration
Source : Pew research Center’s Project for Excellence in Journalism in Collaboration with The Economist Group
Email is the #1usage
on smartphones and tablets
50%
Source: Litmus, December 2013
of mobile opens
As a result:
52%
20%
27%
Other
1%
Source : Litmus, October 2013
2%
Source : APMEL, research based on 1287 advertisers - December 2013
advertisers with
fully mobile ready emails
Brand image, response rate
deliverability, conversion, sales…
Website not mobile ready?
Not an excuse to screw email
experience!
« For a better shopping 
experience, please visit our 
website from a computer »
Non mobile email
Retention
All your emails
Acquisition
Transactional
A multi-screen channel
You can’t buy only mobile traffic
Responsive
Design
screen
size
conditions
CSS / Media queries
Email
Landing
page
Classic
vs.
Responsive
Email Creative
Landing Page
campaign
stats
24% mobile Leads
Source : Powerspace campaigns – December 2013 / January 2014
Our forecasts (Dec. 2014)
Usage per Age
Source : Powerspace campaigns – December 2013 / January 2014
Don’t waste
mobile traffic,
collect leads!
People use different devices
Source : Google - The new multi-screen world 2012
Email E-commerce
99.5%
lost traffic
Email > Landing page > Welcome Email > E-commerce
20%-35% leads
CRM
Experience your
campaigns
as the final user
Take care
of your
pre-headers
Mobile user targeting
App installs
Email to store
Device specific funnels
Geo targeting
Dynamic content…
So much more to do!
Mobile is a great
opportunity for email
BE READY
Thank you!
Visit us on stand D8
Follow us on Twitter: @pwspace

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Presentation OMExpo - mobile and acquisition email

Editor's Notes

  1. → Quien hace campañas de email marketing de captacion ?? → Quien piensa que tiene sus campañas email perfectamente mobile ready??
  2. Vamos a ver unas estatisticas gloables para dar un poco de contexto a todo esto.
  3. 55% - Esto es el tipo de penetracion de Smartphone, dentro de la poblacion total 2013 - Top 5 EU markets Quiere decir que ya mas de la mitad de la poblacion tiene un smatphone, y crece muy rapidamente
  4. Y Email todavia es el USO numero 1 de Smartphone y tablets
  5. Como consecuencia, en dic. 2013 segun Litmus, mas de 50% de la aperturas de eMails han sido hecha desde dispositivos moviles Eso varia mucho por mercados, segmentos de usuarios, pero da una muy buena imagen de lo que ocurre
  6. Even more important in Mobile : Apple Mail / Gmail for Android ➔ User read it
  7. 2 years since Responsive Email design exists
  8. Most emails are still not mobile ready WHY ?? -- Work habits // 10 years in fornt of 17 inches screens using outlook -- Expertise // Email isn’t as easy, especially responsive -- Lack of stats // Email sending tools
  9. Good practices : Tell the users « For an optimized shopping experience, please visit our website from a desktop computer »
  10. Good practices : Tell the users « For an optimized shopping experience, please visit our website from a desktop computer »
  11. Not working on 100% of the email clients but It works on iPhone, iPad, Android (90%+)
  12. It’s never been a good practices to send straight to your Website page in acquisition. With mobile traffic it is even more important. You need a smart landing page
  13. Preheader are important in Email marketing in addition to Subject line and Sender name Even more important in Mobile : Apple Mail / Gmail for Android ➔ User read it
  14. Preheader are important in Email marketing in addition to Subject line and Sender name Even more important in Mobile : Apple Mail / Gmail for Android ➔ User read it
  15. Preheader are important in Email marketing in addition to Subject line and Sender name Even more important in Mobile : Apple Mail / Gmail for Android ➔ User read it
  16. Powerspace - 2008 - 30 employee - Barcelona and Paris - 40 active clients - operting campaign in 6 markets - 6.5m€ in Sales Who is using email as an Acquisition Channel ??