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Conference on Civil Service Professionalisation in 
the European Eastern Neighbourhood 
4-5 November, 2014 
Civil Service Reform Agenda of 
Georgia 
Dr. Catherine Kardava 
Director, Civil Service Bureau of Georgia
10 Categories for Approaching 
a Civil Service Reform 
1.Definition of Civil Service 
2.Scope of Civil Service 
3.Central System for Management 
4.Entry into the Civil Service System 
5.System of Classification 
6.System of Remuneration 
7.Management of Civil Servants 
8.Rights and Duties of Civil Servants 
9.Training and Professional Development 
10.Gender Equity in Civil Service
Category 1 
Definition of Civil Service 
Recommendation is that the staff of three 
levels of the government – executive 
(including local government), legislative and 
judiciary will be defined as civil servants. 
With the exception of political public 
officials and judges. As well as specifically 
determined legal entities of public law.
Category 2 
Persons Employed in the Civil 
Service 
 Civil servants (professional ) 
 Temporary administrative agreement employee 
 Support staff (contractual basis)
Category 3 
Central System for Management 
of Civil Service 
Restructured, strong and multi functional Civil 
Service Bureau and the Civil Service Council 
under the Prime Minister.
Category 4 
Entry into the Civil Service System 
 transparent and fair competitions through 
WWW.HR.GOV.GE 
 certification for candidates who desire to 
become civil servants
Category 5 
System of Classification of Civil 
Servants 
Introduces criteria that govern the entire structure of 
civil service positions: 
 four ranks and three classes of civil servants linked 
to remuneration. 
Achieved on the basis of the functional analysis of 
the institution.
Category 6 
System of Remuneration 
Recommendation is to conduct more in-depth 
elaboration and research of remuneration that 
will be based on classification matrixes; 
Issues concerning baseline salaries, bonuses and 
supplements should be regulated.
Category 7 
Management of Civil Service 
Human resource management, including 
appraisal, benefits, transfer, promotion, retirement 
planning; 
Attestation replaced by annual appraisal of civil 
servants;
Category 8 
Rights and Duties of Civil Servants 
Recommendation is for the law to spell out duties, 
responsibilities and rights, disciplinary measures 
and processes as means of protecting rights of the 
civil servants. Recommendation is to introduce a 
Code of Ethics.
Category 9 
Training and Professional 
Development 
Civil Service Bureau will be responsible for the 
quality of trainings and control over trainings 
delivered for the Civil Servants, while the service 
will be provided by private organizations. 
Trainings for very senior civil staff will be 
provided by a Government run institution.
Category 10 
Gender Equity in Civil Service 
Recommendation is for introducing legal 
provisions enhancing equal opportunities 
and appointing gender focal points in each 
institution of the Government of Georgia.
Thank you for 
Attention! 
Thank You for Your 
Attention! 
E-mail: ekardava@csb.gov.ge 
www.csb.gov.ge

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Presentation by Ms. Catherine Kardava, Head of the Civil Service Bureau of Georgia

  • 1. Conference on Civil Service Professionalisation in the European Eastern Neighbourhood 4-5 November, 2014 Civil Service Reform Agenda of Georgia Dr. Catherine Kardava Director, Civil Service Bureau of Georgia
  • 2. 10 Categories for Approaching a Civil Service Reform 1.Definition of Civil Service 2.Scope of Civil Service 3.Central System for Management 4.Entry into the Civil Service System 5.System of Classification 6.System of Remuneration 7.Management of Civil Servants 8.Rights and Duties of Civil Servants 9.Training and Professional Development 10.Gender Equity in Civil Service
  • 3. Category 1 Definition of Civil Service Recommendation is that the staff of three levels of the government – executive (including local government), legislative and judiciary will be defined as civil servants. With the exception of political public officials and judges. As well as specifically determined legal entities of public law.
  • 4. Category 2 Persons Employed in the Civil Service  Civil servants (professional )  Temporary administrative agreement employee  Support staff (contractual basis)
  • 5. Category 3 Central System for Management of Civil Service Restructured, strong and multi functional Civil Service Bureau and the Civil Service Council under the Prime Minister.
  • 6. Category 4 Entry into the Civil Service System  transparent and fair competitions through WWW.HR.GOV.GE  certification for candidates who desire to become civil servants
  • 7. Category 5 System of Classification of Civil Servants Introduces criteria that govern the entire structure of civil service positions:  four ranks and three classes of civil servants linked to remuneration. Achieved on the basis of the functional analysis of the institution.
  • 8. Category 6 System of Remuneration Recommendation is to conduct more in-depth elaboration and research of remuneration that will be based on classification matrixes; Issues concerning baseline salaries, bonuses and supplements should be regulated.
  • 9. Category 7 Management of Civil Service Human resource management, including appraisal, benefits, transfer, promotion, retirement planning; Attestation replaced by annual appraisal of civil servants;
  • 10. Category 8 Rights and Duties of Civil Servants Recommendation is for the law to spell out duties, responsibilities and rights, disciplinary measures and processes as means of protecting rights of the civil servants. Recommendation is to introduce a Code of Ethics.
  • 11. Category 9 Training and Professional Development Civil Service Bureau will be responsible for the quality of trainings and control over trainings delivered for the Civil Servants, while the service will be provided by private organizations. Trainings for very senior civil staff will be provided by a Government run institution.
  • 12. Category 10 Gender Equity in Civil Service Recommendation is for introducing legal provisions enhancing equal opportunities and appointing gender focal points in each institution of the Government of Georgia.
  • 13. Thank you for Attention! Thank You for Your Attention! E-mail: ekardava@csb.gov.ge www.csb.gov.ge

Editor's Notes

  1. საჯარო სამსახურის კონცეფციის არსი – ვინ უნდა განისაზღვროს საჯარო მოხელედ. რეკომენდაცია გულისხმობს, რომ საჯარო მოხელეებად განისაზღვრონ მმართველობის ყველა დონეზე - აღმასრულებელი (ადგილობრივი მთავრობის ჩათვლით), საკანონმდებლო და სასამართლო ხელისუფლების ორგანოებში დასაქმებული პირები.
  2. მართვის ცენტრალიზებული სისტემა – საჯარო სამსახურის ბიუროს მანდატი და ფუნქციები რეკომენდაცია გულისხმობს რეორგანიზებული, ძლიერი და მრავალფუნქციური საჯარო სამსახურის ბიუროს ჩამოყალიბებას პრემიერ მინისტრის ზედამხედველობის ქვეშ, საჯარო სამსახურის საბჭოსთან ერთად.
  3. ანაზღაურების სისტემა – ფულადი და არაფულადი ანაზღაურების სახელფასო სქემა, რომელიც შესაბამისობაშია კლასიფიკაციის სისტემასთან. რეკომენდაცია გულისხმობს ანაზღაურების სისტემის დახვეწას, რომელიც დაეფუძნება კლასიფიკაციის მატრიცებს.
  4. საჯარო მოხელის სამსახურში მიღება/შერჩევა – საჯარო სამსახურში მიღების გზები და პირობები. რეკომენდაცია გულისხმობს ღია კონკურსის ჩატარებას ქვედა რგოლის თანამდებობაზე, ხოლო ზედა რგოლის თანამდებობაზე მხოლოდ იმ შემთხვევაში, თუ უწყების შიგნით არ არის შესაბამისი რესურსი. საჯარო სამსახურის ბიურომ უნდა გაუწიოს კოორდინაცია საჯარო სამსახურში დასაქმების მსურველების სერტიფიცირების პროცესს.
  5. კლასიფიკაციის სისტემა – კრიტერიუმები, რომლებიც გავრცელდება საჯარო სამსახურის პოზიციების ერთიან სისტემაზე. რეკომენდაცია გულისხმობს, ოთხი რანგისა და სამი კლასის არსებობას, რომლებიც ურთიერთკავშირშია ანაზღაურებასთან.
  6. საჯარო სამსახურის მართვა – ადამიანური რესურსების მართვა, მათ შორის შეფასების, ბონუსების, პოზიციის შეცვლის, დაწინაურების და სამსახურიდან გათავისუფლების დაგეგმვა. რეკომენდაცია გულისხმობს კანონში ცვლილების შეტანას, რომლის თანახმად მკაფიოდ განისაზღვრება თანამდებობრივი სარგო, პრემია და სახელფასო დანამატები. დაწინაურება უნდა დაეფუძნოს რეგულარულ საქმიანობის შეფასებებს. მიზანშეწონილია, დაარსდეს საჯარო სამსახურის საპენსიო ფონდი.
  7. დისციპლინური პასუხისმგებლობა –საჯარო მოხელეების კონკრეტული უფლებები, მოვალეობები, დისციპლინური სახდელები და წარმოება. რეკომენდაცია გულისხმობს საჯარო მოხელეების უფლებების დაცვის მიზნით კანონში ცვლილების შეტანას, რომლის თანახმად განისაზღვრება უფლება-მოვალეობები, დისციპლინური სახდელები და წარმოება. მიზანშეწონილია ეთიკის კოდექსის შემუშავება.
  8. სწავლება და კვალიფიკაციის ამაღლება – საჯარო მოხელეების შესაძლებლობების განვითარება. რეკომენდაცია გულისხმობს საჯარო მოხელეებისათვის „სასწავლო შვებულების” შემოღებას. საჯარო სამსახურის ბიურო პასუხისმგებელი იქნება საჯარო მოხელეებისათვის სწავლების პროცესის კონტროლსა და ხარისხზე, ხოლო შესაბამის მომსახურებას კერძო ორგანიზაციები გაწევენ. მაღალი რანგის თანამდებობების პირების გადამზადებას უზრუნველყოფს სახელმწიფოს ზედამხედველობის ქვეშ მყოფი დაწესებულება.