This document outlines the Right to Public Services Act passed in Khyber Pakhtunkhwa, Pakistan in 2014. It establishes citizens' rights to timely access public services and hold government officers accountable. Key points include citizens having the right to access services within a specified time period, demand that officers perform their duties, and claim compensation for delays. It specifies that the government will display information on designated officers, service times, and descriptions. It also establishes appeal authorities to handle denied requests, impose penalties on non-compliant officers, award compensation, and appoint a commission to oversee the process and ensure citizens' right to public services.