How EesySoft helps to increase Blackboard adoption Understanding how Blackboard is being used by our teachers and students is crucial for making strategic, educational, and support choices. EesyReports provides us with realtime informationabout how our Blackboard application is being used by teachers and students. In addition, we are using EesyMessaging to promote technology adoption by transformingour Blackboard support blog into an “incontext help platform”, providing our staff and students with just-in-time and just-in-place information when they are active in Blackboard. During the presentation we will demonstrate the practical use of Eesysoft and discuss the added value of the product for the Maastricht University Blackboard community.

1. Maastricht University e-learning
How EesySoft helps to increase
Blackboard adoption
Jeroen ten Haaf, PhD
Blackboard Manager & E-learning Project Manager.
Maastricht University,The Netherlands
ja.tenhaaf@maastrichtuniversity.nl

2. University Library
Maastricht University Quick Facts
• Founded 1974
• 16000 students, 2500 educational staff
• Problem Based Learning paradigm
– Student Centered, small group meetings (15 max)
– Individual learning styles
– Multidisciplinary, daily life cases
– Collaboration, discussion, reflection
• Blackboard since 2003 
• Blended learning programs >

3. University Library
Student success
“To successfully implement our learning
programs, we have to establish an adequate
support framework for faculty to use
technology and to use it effectively and
efficiently.”

4. University Library
Strategy
Technology
adoption
Optimising
Support
Blackboard
Eesysoft

5. University Library
Strategy
• Key Stakeholders:University board and faculty boards
• Objective(s): Return on investment in Blackboard & Student
satisfaction (study success)
• Question: How is Bb currently being used by our staff and
students across our institution?
Eesysoft-report
“My teachers do
not make use of
Blackboard !”

6. University Library
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FASoS SBE FPN FdR ICIS UCM MGSoG FHS DKE CES FHML TA MSC
Percentageofactivestudents
Discussionboard

7. University Library
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FASoS SBE FPN FdR ICIS UCM MGSoG FHS DKE CES FHML TA MSC
Percentageofactivestudents
Safe Assignment submissions
(plagiarism -check)

8. University Library
Optimising Support
• Key Stakeholders: University Bb Support
• Objective(s): Support with limited resources
• Question: How to effectively support teaching staff?
Eesysoft-report
Eesysoft-messaging
context support

9. University Library

10. University Library

11. University Library
Technology Adoption
Eesysoft-report
• Key Stakeholders: Teaching staff
• Objective(s): Use technology to enhance teaching & learning,
increase student satisfaction & save time … and don’t do
“stupid” things …
• Question: How can I use Blackboard to achieve this?

12. University Library
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FASoS SBE FPN FdR ICIS UCM MGSoG FHS DKE CES FHML TA MSC
Percentageofactivestudents
Discussionboard

13. University Library
Technology Adoption
• Key Stakeholders: Teaching staff
• Objective(s): Use technology to enhance teaching & learning,
increase student satisfaction & save time … and don’t do
“stupid” things …
• Question: How can I use Blackboard to achieve this?
Eesysoft-report
Eesysoft-messaging

14. University Library
– General system messages: Blackboard portal
login page
– Specific message for a small group of users only
if they perform a specific action?
– We have tons of information how to use
Blackboard tools
• Blackboard manuals
• Own support blog
• Information from elsewhere..
– … But how do we get the right and specific
information (and nothing else) to the user at the

15. University Library
Strategy
Technology
adoption
Optimising
Support
Student success
Eesy-reports Eesy-reports
Eesy-Messaging
Eesy-Messaging
Eesysoft/
Blackboard

16. University Library
Q & A

17. University Library
祝你今天愉快
Jeroen ten Haaf / Maastricht University
ja.tenhaaf@maastrichtuniversity.nl