Academic & Research Libraries Group

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The joys of accessible design with an open source catalogue

New look: ensuring that user needs are met in library space

Off-campus but in-focus: delivering library services from Derby to the world

Are we caring for the people who care for customers?

Personalising library services for a cast of thousands

UX: engaging and involving students through user experience to inform library space development at University of the Arts London

Embedding excellence in customer service

A brief introduction to LiveBinders

Reading lists - communication and marketing

Why students use university libraries and what they use them for

The seven deadly sins of librarianship

Blended learning - a whole college approach

Dawn Finch