J A V I E R C U R R A S
(305) 487-1519 PO BOX 720002
jcurras@outlook.com Miami, FL 33172
H E A L T H C A R E A D M I N I S T R A T O R / M A N A G E R
Responsible, confident and reliable professional has more than 13 years of experience
demonstrating proactive leadership in healthcare administration through proper governance
and effective clinical and managerial functions. Excels in program planning and
implementation, conflict resolution, contract negotiation, program monitoring, medical coding
and billing, team coordination and staff supervision. An enthusiastic and energetic candidate
with ability to think out of the box exhibits skill in dealing with adverse situations and resolving
effectively conflicts in the workplace. Establishes confidentiality of sensitive information and
respect for cultural differences. Fosters a safe and positive work environment.
 Fluent in English & Spanish  Articulate Verbal & Written Communication Skills
 Mastery in Conflict Resolution  Healthcare Administration & Operations
 Approachable Team Leader  Organizational & Problem Solving Skills
P R O F E S S I O N A L E X P E R I E N C E
Nicklaus Children’s Hospital March 2016 – Present
Administrative Assistant to the Vice President, Chief Academic Officer
 Establish and maintain organized filing systems for department’s records, including
departmental correspondence, accreditation agencies and other files consistent with
smooth operating department. Assist VIP Patients as part of our Concierge Program.
 Monitor Medical Directorship Logs for review and submission to Account’s Payable.
 Gathers data for general information purposes or special reports, contacting other
employees, departments, agencies, and individuals for additional documentation as
necessary, and may prepare reports for VP’s approval upon request.
 Maintain an adequate supply of all routine office supplies. Organizes and maintain office
equipment and supplies in a structured and timely fashion.
 Organize travel arrangements; prepare travel pre-approvals, check requisitions, and all
applications for seminars/workshops, and handouts as needed.
 Responsible of review Medical Directorship Logs for accuracy and payment process
 Schedule meetings through Outlook; Prepare meeting arrangements, order food service and
schedule room preparation, prepare packets and handouts as needed.
Preferred Medical Plan May 2014 – Jan 2015
Claims Customer Service Supervisor
 Held responsible for leading a team of Claims Customer Service Representatives; ensured
processes and provider calls are consistently addressed in a timely manner.
 Communicated and educated regarding issues/ trends to minimize errors; monitored
performance guarantees to minimize financial impacts.
 Gained knowledge using Qnxt and AdminisTep Systems; observed compliance with
company policies and guidelines.
Miami Children’s Hospital Dec 2006 – Feb 2014
Program Manager
 Managed daily operations and processes; ensured staffing and service to support excellent
patient care, functioning and optimization, growing from 4 to 12 clinics.
 Established relationships with administrators, clinicians and physicians; addressed proactively
their needs to maintain and renew required agreements.
 Facilitated all administrative and personnel matters providing a safety environment; oversaw
and supervised all expenditures in accordance to department budget.
 Monitored expenditures and directed planning, interviewing, selecting and hiring of staff;
delegated assignments and addressed identified risks and needs.
 Evaluated employee’s efficiency and productivity; maintained culture diversity to effectively
accomplish department’s goals and objectives.
 Performed coaching and mentoring; tracked patient satisfaction surveys; ensured all
certifications are current and complies with regulatory procedures.
 Worked with employees on a regular basis; resolved issues within the department and across
the organization; developed and implemented strategic goals.
 Adhered to hospital procedures and fiscal accountability; collaborated with directors to
provide utilization and statistics.
 Planned and organized community events such as health fairs with Marketing Department to
promote healthy living in the community.
E D U C A T I O N & T E C H N I C A L S K I L L S
Barry University, 2009-2011
Bachelor’s Degree in Health Services Administration
Miami-Dade Community College, 1994-1998
Associate’s Degree
Microsoft Office (Word, Excel, Outlook, PowerPoint)  Kronos  Qnxt  AdminisTep
N O T A B L E H I G H L I G H T S
 Recipient of Certificate of Recognition at Miami Children’s Hospital for dedicated service,
loyalty and outstanding accomplishment to all ā€œThe Children of Miami-Dade Countyā€ in
2011.
 Obtained Employee Recognition Award ā€œDedication to Excellenceā€ at Miami Children’s
Hospital in 2009.
 Member of the Medical Group Management Association(MGMA)
 Acquired Certificate of Appreciation from W.R Thomas Middle School for dedication and
commitment to children and the community and for participating in Career Day, May 2013.
References Gladly Provided Upon Request

Curriculum vitae javier c

  • 1.
    J A VI E R C U R R A S (305) 487-1519 PO BOX 720002 jcurras@outlook.com Miami, FL 33172 H E A L T H C A R E A D M I N I S T R A T O R / M A N A G E R Responsible, confident and reliable professional has more than 13 years of experience demonstrating proactive leadership in healthcare administration through proper governance and effective clinical and managerial functions. Excels in program planning and implementation, conflict resolution, contract negotiation, program monitoring, medical coding and billing, team coordination and staff supervision. An enthusiastic and energetic candidate with ability to think out of the box exhibits skill in dealing with adverse situations and resolving effectively conflicts in the workplace. Establishes confidentiality of sensitive information and respect for cultural differences. Fosters a safe and positive work environment.  Fluent in English & Spanish  Articulate Verbal & Written Communication Skills  Mastery in Conflict Resolution  Healthcare Administration & Operations  Approachable Team Leader  Organizational & Problem Solving Skills P R O F E S S I O N A L E X P E R I E N C E Nicklaus Children’s Hospital March 2016 – Present Administrative Assistant to the Vice President, Chief Academic Officer  Establish and maintain organized filing systems for department’s records, including departmental correspondence, accreditation agencies and other files consistent with smooth operating department. Assist VIP Patients as part of our Concierge Program.  Monitor Medical Directorship Logs for review and submission to Account’s Payable.  Gathers data for general information purposes or special reports, contacting other employees, departments, agencies, and individuals for additional documentation as necessary, and may prepare reports for VP’s approval upon request.  Maintain an adequate supply of all routine office supplies. Organizes and maintain office equipment and supplies in a structured and timely fashion.  Organize travel arrangements; prepare travel pre-approvals, check requisitions, and all applications for seminars/workshops, and handouts as needed.  Responsible of review Medical Directorship Logs for accuracy and payment process  Schedule meetings through Outlook; Prepare meeting arrangements, order food service and schedule room preparation, prepare packets and handouts as needed. Preferred Medical Plan May 2014 – Jan 2015 Claims Customer Service Supervisor  Held responsible for leading a team of Claims Customer Service Representatives; ensured processes and provider calls are consistently addressed in a timely manner.  Communicated and educated regarding issues/ trends to minimize errors; monitored performance guarantees to minimize financial impacts.  Gained knowledge using Qnxt and AdminisTep Systems; observed compliance with company policies and guidelines. Miami Children’s Hospital Dec 2006 – Feb 2014 Program Manager  Managed daily operations and processes; ensured staffing and service to support excellent patient care, functioning and optimization, growing from 4 to 12 clinics.  Established relationships with administrators, clinicians and physicians; addressed proactively their needs to maintain and renew required agreements.  Facilitated all administrative and personnel matters providing a safety environment; oversaw and supervised all expenditures in accordance to department budget.
  • 2.
     Monitored expendituresand directed planning, interviewing, selecting and hiring of staff; delegated assignments and addressed identified risks and needs.  Evaluated employee’s efficiency and productivity; maintained culture diversity to effectively accomplish department’s goals and objectives.  Performed coaching and mentoring; tracked patient satisfaction surveys; ensured all certifications are current and complies with regulatory procedures.  Worked with employees on a regular basis; resolved issues within the department and across the organization; developed and implemented strategic goals.  Adhered to hospital procedures and fiscal accountability; collaborated with directors to provide utilization and statistics.  Planned and organized community events such as health fairs with Marketing Department to promote healthy living in the community. E D U C A T I O N & T E C H N I C A L S K I L L S Barry University, 2009-2011 Bachelor’s Degree in Health Services Administration Miami-Dade Community College, 1994-1998 Associate’s Degree Microsoft Office (Word, Excel, Outlook, PowerPoint)  Kronos  Qnxt  AdminisTep N O T A B L E H I G H L I G H T S  Recipient of Certificate of Recognition at Miami Children’s Hospital for dedicated service, loyalty and outstanding accomplishment to all ā€œThe Children of Miami-Dade Countyā€ in 2011.  Obtained Employee Recognition Award ā€œDedication to Excellenceā€ at Miami Children’s Hospital in 2009.  Member of the Medical Group Management Association(MGMA)  Acquired Certificate of Appreciation from W.R Thomas Middle School for dedication and commitment to children and the community and for participating in Career Day, May 2013. References Gladly Provided Upon Request