It is the file containing the detail of his achievement and the awards which were given during his life time. He was known as "Quality Guru".

1. Joseph M. Juran
(1904 – 2008)
Presented By:-
• Bheshaj Kumar Chandra (qr2003)
• Soumyadeep Dey(qr2008)
• Ananda Sahoo(qr2013)
• Rabi Kumar Singh (qr2018)
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T
“ Quality does not happen by accident ”

2. Early Life
in Brief
• Born in Romania in 1904.
• In 1912 Joseph Juran emigrated
to Minneapolis.
• In 1920 he graduated Minneapolis
South High School
• In 1924, he completed Bachelor's
Degree in Electrical Engineering
from University of Minnesota.
• After that he joined Western Electric’s
Hawthorne Works.
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3. Need for
Quality
Management
• The end of World War II compelled Japan to
change its focus to become an economic
power rather than being a military power
• The attention of the Japanese Union of
Scientists and Engineers JUSE was drawn to the
first edition of Juran’s ’Quality Control
Handbook’ in 1951 and
• they invited him to Japan in 1952. He
campaigned for quality and quality
management throughout his life.
• Juran wrote several books on the concept of
quality and its applications.
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4. Contributions to
Quality
Management
1. Pareto principle
2. Management theory
3. The Juran trilogy
4. Transfer of quality knowledge
between East and West
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5. Pareto
Principle
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6. Pareto principle(Also called 80/20 rule)
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In 1941,Juran
applied the Pareto
principle to quality
concerns in the
organization
01
The principle states
that "80% of effects
arise from 20% of
the causes".
02
In layman’s terms –
"20% of your
actions/activities
will account for 80%
of your
results/outcomes."
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7. Example of
Pareto
Principle
• The top 15 percent of our customers
account for 68 percent of our total
revenues
• Our top five products or services account
for 75 percent of our total sales
• A few employees account for the
majority of absences
• In a typical meeting, a few people tend
to make the majority of comments, while
most people are relatively quiet
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8. Management
theory
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He is widely
acknowledged for
the addition of the
human dimension
to quality
management.
In 1920s, the
principal focus in
quality
management was
on the quality of
the end, or
finished, product.
He is widely
credited for adding
the human
dimension to
quality
management.
He pushed for the
education and
training of
managers

9. The Juran
trilogy
• Juran was one of the first to point out
the cost of poor quality.
• The Trilogy, also known as the Quality
Trilogy, consists of the three processes
that together make up the overall
quality management journey.
Quality Planning,
Quality Improvement
Quality Control
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10. Quality Planning
Target customer’s
needs
Defines the features
and specifications
of the product or
service, and
Advises the
processes that will
deliver on those
needs.
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11. Quality Improvement
Beneficial
change in
order to attain
improved
performance.
Identification
of areas
where
processes can
be optimized
Quality
improvement
Incremental
improvements
by day-to-day
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12. Quality Control
Enable
corrective and
preventative
action.
Find the root
cause
Identify the
defects
Tracking metrics
to ensure
the control
and specificatio
ns
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13. The Juran trilogy
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14. Transfer of
quality
knowledge
between
East and
West
• He became aware of the concept of
quality circles during his visit to Japan
in 1966.
• He preached this concept in his
assignments in the West.
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15. Quality
circle
A small group of employees of the same
work area, doing similar work that
meets regularly to identify, analyze and
resolve work related problems.
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16. Juran Institute
• In 1979, he founded Juran Institute
in Southbury, Connecticut.​
• The institute provides:-
 International training​.
 Certification​ in QM.
 Consulting services in
quality management​.
 Six Sigma certification and many
more.
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17. Major
Award
• He was elected to the National Academy
of Engineering in 1988.
• In 1992, he was awarded the National
Medal of Technology by President George
H. W. Bush
• in 1981, he was awarded the Order of the
Sacred Treasure by the emperor of Japan
• That same year, he received the Frank and
Lillian Gilbreth Industrial Engineering
Award
• He also received the Grant Medal (1967),
Edwards Medal (1962), and Brumbaugh
Award (1958) from the American Society
for Quality Control,
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18. Books List
• Quality Control Handbook, 1974
• Managerial Breakthrough, 1964
• Management of Quality Control, 1967
• Quality Planning and Analysis, 1970
• Juran on Planning for Quality, 1988
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19. References
• https://www.juran.com/
• https://en.wikipedia.org/wiki/Joseph_
M._Juran
• www.google.com
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20. Thank You
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